Customer Service Management

Eric Hunt

**** ** ********** ******** **** oklahoma 73132 apt 522

Phone 405-***-**** or 405-***-**** Email: *******@*****.***

OBJECTIVE

To collaborate within a network, firm or company that encourages

unity, creativity and growth that would allow me to exhibit my

unique skill set in management.

EDUCATION

Millwood High School

General Studies

Graduated: May 1998

University of Central Oklahoma

Major: Bachelor of Science in Exercise Fitness Management

Graduated: May 2010

Diploma

EXPERIENCE

Sprint October 2005- February 2008

Data Technician

Specialized in customer service

. Successfully resolved software and hardware problems

. Produced diagnostic results via in-store and web inquiries

. Customer education

YMCA, Edmond, Oklahoma (Summer program) June 2008-

August 2008

Intern Fitness Instructor

. Customized personal fitness programs

. Coordinated recreational activities

. Created equipment usage schedules

. Managed and enforced facility safety rules and regulations

Lowe's Home Improvement

September 2008- June 2011

Receiving Manager

. Managed forklift equipment

. Inventory Management

. Dock receivables (Parts and Supplies billing)

. Analyzed large amount of data that enter the store.

Cox Communications May 2011- February

2014

Sales Support Specialist

. Executed Promotional Campaigns

. Written and verbally communicated with customers

. Building and maintaining a confidential professional

relationships

. Managed sales quota targets

. Brand expansion

. Developed systematic methods of communication and

improvement through feedback

Associated Wholesale Grocers August 2014- Present

Order Puller

. Assemble various types of merchandise for shipment

. Ensure inbound and outbound shipments are accurate and free

of damage

. Carry or transport orders to shipping locations or delivery

platforms with material handling equipment.

SKILLS UTILIZED

Healthy Lifestyle Management, Facility and Inventory

Management, Customer Relations,

Mobile Technology, Forklift driver,

TECHNOLOGICALLY SOUND

Microsoft Office

CERTIFICATIONS

Cardiopulmonary Resuscitation, Forklift certified.

REFERENCES

Justin Mitchell 405-***-****

Dr. Clydell Dewberry 405-***-****

Jeff Jones 405-***-****

Sheila Lemons 405-***-****

Contact this candidate