Customer Service Administrative Assistant

Nancy L. Doren

*** ******* *** *****

Newnan, GA 30265

Cell: 678-***-****

Home: 678-***-****

*****.****.*****@*****.***

Qualifications

. Strong data extraction, analytical, and problem solving skills

. Ability to navigate through buying and forecasting tools

. Manage inventory forecasts and projections

. Strong communication, problem solving, and trouble shooting skills

. Proficiency handling multiple projects, deadlines, work

prioritization, planning, and time management

. Ability to work under pressure, independently and/or with a team

. Flawless 10 key by touch

Experience:

Grenzebach Corporation August 2014 - Current

10 Newnan, GA

Administrative Assistant /Design Coordination

. Analyze and release documentation to customers.

. Assistant Planning/Scheduling Production

. Logistics - Expediter

Aalfs Manufacturing October 1992 - June 2013

Sioux City, IA

Merchandise Analyst/Corporate Customer Service Representative 2002-

2013

. Analyze all aspects of our customer's needs, utilizing data both

internally as well as other market resources.

. Execute and finalize entire pre-production process from Fit to Top

Samples.

. Manage Buy sheets, Forecasts, WIP, available net and secure line

availability.

. Accept and process orders via EDI, PO Driven, RPA4 (replenishment),

and verify bill pricing.

. Plan production, allocate orders, secure trim, and identify/resolve

problems prior to production.

. Responsible for achieving timelines and deliveries from initial

receipt to final delivery.

. Shipping Logistics; coordinate arrangements with carrier both domestic

and nondomestic.

. Traveling 20%; regular Supplier Meetings for JC Penney - Arizona logo,

Harley-Davidson Motor Co - HD Logo, and Austin Academy - Denim; just

to name a few.

Production Planning 1998-2001

Assist with Production Forecasting; maintain available net and

residuals, replenishment orders, specifically for JC Penney Co.

Style Coordinator 1995-1997

Responsible for creating and maintaining AS400 setups for all

customers, style Master, Create PIF (Product Info Form), TOF

(Ticket Order Form), Create and maintain BOMs, maintain SKU

numbers at style levels (sub, lot, and line).

Product Development 1992-1994

Create and issue full production specifications based on the

customer's program.

Western Iowa Tech Community College 1982-1984

Sioux City, IA

Police Science - Associates of Applied Science

Psychology, Human Relations, Juvenile Delinquency, Weapons,

Criminalistics, Sociology, Report Writing Ethics, Typing and

Photography.

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