Project Manager Management

Marisol Danois

**** ******* ****** #*** ? Surfside, FL, 333154 ? 908-***-**** (Cell) ?

*********@*****.***

PROFESSIONAL SUMMARY

A hands-on Project Management professional; with fifteen years experience

in the Information Technology field. An individual experienced in

successfully running multi-million dollar projects from pilot phase to post

implementation. Versatile and well versed in a wide array of industries

including insurance, telecommunications, car rental, real estate, and

healthcare. I am an effective project leader, possessing a keen knowledge

of organizational behavior, and the ability to adapt to diverse situations.

I am Fluent in Spanish.

Areas of Expertise Include:

. Project coordination from inception to post-launch

. Business requirements gathering and documentation

. Risk analysis and management

. Resource management, team building and leadership

. Facilitation of marketing and educational efforts

. Time and cost estimation

. Facilitation of effective workflows and communication

. Process analysis and improvement

PROFESSIONAL EXPERIENCE

Consultant

May 2011 to Present

Jawood

Detroit, MI

. Provide Program Management Expertise for a Healthcare Claims

Processing Solution Provider

. Managing Product Development efforts to assess BPM solutions for

enterprise implementation

. Managed migration to Exchange Cloud Hosting

. Supported the Program Management office to facilitate the execution of

a multi-year program. Duties included rolling out processes,

monitoring progress, planning and executing improvements. Responsible

for managing the Stage Gate Assessment, Change Control and lessons

learned processes.

. Managed the implementation of a SharePoint repository to facilitate

communication across the program

. Develop processes to increase effectiveness and aid in achieving

program goals

Relationship Capital

New York, NY

. Providing a consulting services to Financial Service client applying

my project management expertise

. Managed the business requirement process from concept demo thru user

acceptance testing

. Defined test data and scripts for completion of user acceptance

testing

. Performed Competitor Analysis as input best solution for

implementation

Efforts resulted in deployment of client project according to

specifications.

Senior Program Manager, Latin America & US

December 2008 to April 2011

(AIG)Travel Guard, Chartis

Jersey City, NJ

. Provided a central point of contact and coordination for managing the

project portfolio supporting worldwide profit centers in the

deployment of global travel insurance through all distribution

channels.

. Worked with regional profit centers, O&S teams and the distribution

partners to manage project requirements, implementation, as well as

deliver best practices.

. Supported developments in corporate strategic systems suite through

implementation and education to profit centers on potential cross-over

benefits.

. Managed technical integration with partners from bid to deployment,

including post implementation enhancements.

. Developing a team performance management plan to target areas for

improvement.

Efforts resulted in improved operational processes, increased speed of

deployment, and an increase in revenue from $18M in 2009 to $48M in 2010.

Divisional Program Manager

April 2002 to December 2008

Horizon Blue Cross/Blue Shield of New Jersey

Newark, NJ

. Managed the divisional project portfolio monitoring the health of

projects.

. Oversaw project management staff during the implementation of

enterprise and divisional projects, including coaching and enhancing

all project manager's skill sets, as well as acting as liaison to

business units to resolve project issues.

. Implemented and updated corporate Project Management Methodology and

standards.

. Managed process redesign initiatives.

. As Senior E-Business Project Manager, managed all aspects of software

development projects ranging from pilot programs to full fledge

projects, by creating new or augmenting existing functionality in

response to mandates or market trends, encompassing all phases

including requirements, design, development, QA testing, deployment

and post-implementation operations.

Efforts resulted in improved project management processes and an average

annual savings of $24M.

Web Project Manager

September 2001 to April 2002

Port80 Creations

Haledon, NJ

. Coordinated project efforts and monitored progress.

. Coordinated procurement efforts and assisted in the selection and

management of vendors.

. Produced marketing material and stayed abreast of market trends,

educating clients when necessary.

. Provided business advisor services as an independent consultant.

Efforts resulted in improved client relationships.

Web Project Manager

April 2000 to July 2001

Planet Access Networks/InSage

Flanders, NJ

. Defined and implemented software project management practices for

both monolingual and multilingual web sites.

. Provided project management services for external clients by

monitoring and tracking project progress.

. Prepared financial and resource projections (plans, schedules,

budgets, const analysis, ROI analysis).

. Participated in the management of project proposals, contracts,

scoping, requirements gathering and audits.

Web Technical Manager

May 1997 to April 2000

Lucent Technologies, Inc.

Warren, NJ

. Designed, architected and implemented hardware and software

solutions.

. Coordinated activities related to intranet site for Program

Management Group.

. Served as Technical Advisor to the organization.

. Provided communications to project teams world-wide through the

internet.

. Distributed training material, training information, standard

documentation, policies, current trends, and organizational news.

. Developed web application Best Practices, Lessons Leaned, Change

Control and Resource Management.

Efforts resulted in the elimination of $300K in shipping costs, and an

increase in the speed & effectiveness of communication.

Consultant/Jr. Systems Engineer

July 1994 to May 1997

CGS Computer Associates

Iselin, NJ

. Provided consulting services on diversified projects for NCR, AT&T

Lucent.

. Provided resource management, feasibility studies for new projects

and the matching and deploying of personnel to projects.

. Performed UNIX system administration to remote customers.

. Staged NT configurations and performed presales engineering.

. Procured and tracked hardware and software purchases for specific

contracts.

. Provided training and support of client systems.

Efforts resulted in additional revenue of $200K for the firm.

EDUCATION & PROFESSIONAL DEVELOPMENT

Colorado Technical University - Colorado Springs, Colorado

. Executive Masters of Business Administration, February 2010.

. Bachelor's Degree in Marketing, February 2008.

. Bachelor's Degree in Management Information Systems, August 2007

Horizon BCBS University - Newark, NJ

. Horizon Six Sigma Green & Black Belt Certification, January 2007.

. Management Development Program, December 2006.

International Institute of Learning - Princeton NJ

. PMP Certification Program, March 2004, PMP Certified.

Lucent Learning & Performance Center - Princeton NJ

Introduction to JavaScript programming, web presence fundamentals, hands-on

web service administration, overview of Common Gateway Interface (CGI)

environment, overview of Object Oriented Programming.

Contact this candidate