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Customer Service Sales

Location:
Georgia
Posted:
February 18, 2015

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Resume:

Emily Swanson

**** *** ***** ***. * #***

Bloomington, MN 55425

Phone: 507-***-****

Email: ***************@*****.***

QUALIFICATIONS:

Extensive customer service and management skills

Ability to prioritize and multi task efficiently

Outgoing, friendly and charismatic personality

Excellent organizational and problem solving skills

Independently motivated to exceed goals

Eager to learn and perfect new skills in management and makeup artistry

EXPERIENCE:

12/2014 – Current DERMAdoctor Twin Cities, MN

Freelance Sales Associate

Assess the skincare needs and concerns of each client to recommend product

remedies and solutions

Push new product launches while in store to increase sales on targeted sku’s to surpass

projected revenue

Educate clients on ingredients and their benefits when used in dermatology products

Meet and exceed product sales goals on a daily basis

Assist in regional freelance sales coverage within Ulta Beauty and Sephora stores

06/2014 – Current BECCA Cosmetics Twin Cities, MN

Freelance Sales Makeup Artist

Introduce and train beauty advisors on current and upcoming BECCA products

Learn clients’ visual requirements to tailor a customized cosmetic regimen

Speak about product ingredients and benefits

Teach proper application of makeup and helpful techniques for ease of application

Manage productivity and sales goals of the district

02/2014 – 06/2014 Mallygirl LLC.

Regional Territory Sales Manager Minneapolis, MN

Assist in the nationwide launch of Mally Beauty within Ulta Beauty stores

Manage account between Ulta Beauty and Mally Beauty cosmetics within 23 stores

Train beauty advisors on product knowledge and selling techniques on a d aily basis

Plan and execute store level promotional events to increase brand awareness and

weekly sales

Hire, train, and manage freelancers amongst the region to help support in store

Optimize territory coverage by regular store visitation within the region

Monitor inventory and merchandizing standards to ensure maximum sales efficiency

Track weekly regional sales and in-field performance and report back to headquarters

09/2013 – 02/2014 Ulta Beauty

Prestige Makeup Artist Minnetonka, MN

Consult with clients on their skincare, cosmetics, and hair care needs

Recommend products based on client’s wants and needs

Assist customers in makeup applications

Use additional items to build sale

Complete transaction using POS system

Create customer loyalty by opening rewards cards and creating a customer account

07/2013 – 03/2014 Roe Wolfe

Key Holder/Makeup Artist Minnea polis, MN

Provide customers with a personalized shopping experience

Apply skincare and cosmetics on clients while educating them on product line

Achieve and exceed daily sales goals using strong customer service skills

Develop daily sales and inventory reports

Ensure proper handling of cash deposits and business information

07/2013 – 12/2013 Benefit Cosmetics Twin Cities, MN

Freelance Makeup Artist

Greet customers and invite them to enjoy a custom makeup application

Demonstrate products to customers and fellow employees

Ensure all customers gain a proper knowledge on the products and how to use them

Increase daily sales by recruiting customers and giving them outstanding service

Uphold a fun and positive environment

06/2012 – 07/2013 Bobbi Brown Cosmetics Macy’s Minnetonka, MN

Makeup Artist/Beauty Consultant

Initiate service consultations regarding customers’ beauty concerns and needs

Recommend products based on client assessment

Build a trustworthy relationship with customers to increase clientele

Drive to meet and exceed personal and counter sales goals

Hold a professional product knowledge

Client follow ups to ensure strong service loyalty

Celebrate associate performance to strengthen team environment

06/2011 – Present Creative Beauté Agency Smart and Chic Bride Twin Cities, MN

Independently Contracted Makeup Artist

Specialized onsite bridal makeup artist

Provide exceptional customer service to bride and bridal party on wedding day

Work quickly and efficiently on a rigid schedule

Arrive fully equipped for applications

Ensure a comfortable, worry-free experience for bride, bridal party, and family

Positively represent the company as a whole

07/2011 – 08/2012 Glamour Shots Bloomington, MN

Assistant Manager/Image Consultant

Makeup Artist/Hair Stylist

Consult with clients about their photography session

Book appointments, make confirmation and follow-up calls

Manage various purchases

Oversee and strive to meet daily sales goals while managing staff duties

Organize daily reports and follow closing procedures

11/2010 - Present Freelance Makeup Artist Twin Cities, MN

Makeup Artist

Marketing and networking to grow independent business

Schedule meeting times and on-site appointments with clientele

Build relationships with clients and businesses

Keen eye for detail and customer satisfaction

Ability to improvise and be flexible as well as interpret clients’ visions

07/2009 - 05/2011 Dinah’s Style Inc. Albert Lea, MN

Receptionist

Greet clients and handle front desk reception and waiting area

Answer a multi-line phone system and book all appointments

Create an organized work environment for both stylists and clients

Basic cleaning responsibilities

Interact with clients to ensure a comfortable and inviting experience

Ensure a positive interaction with all clients

EDUCATION:

July 2011 Makeup Artistry Certification Cooper City, FL

May 2011 Associate of Arts – Riverland Community College Austin, MN

May 2011 High School Diploma – NRHEG High School New Richland, MN



Contact this candidate