Latisha Dozier
Huntsville, AL 35806
Cell: 256-***-****
*************@*******.***
OBJECTIVE
Multi-faceted, efficient, and accomplished Multicraft mechanic with over 10
years experience performing electrical, mechanical, pneumatic and hydraulic
maintenance in residential, commercial and industrial environments.
EXPERIENCE
LG Electronics - Tech Support Call Center Representative Dec. 2012 - Sept.
2014
. Offered troubleshooting recommendations to field technicians for
electrical, mechanical and sealed system repairs.
. Offered parts recommendations to field technicians for repairs.
. Answered questions for field service technicians regarding schematics
and blueprints and needed for specific units.
. Proficient in using various software programs for log keeping and
parts orders.
. Assisted in training of company field technicians.
Ryan's Steakhouse - Server/Cashier/Food and Bread Prep May 2006 - Dec. 2012
. Ensure the diner has a pleasant and enjoyable dining experience by
maintaining clean environment and assisting to customer needs and
concerns.
. Inform customer of prices and menu availability and specials of the
day, along with information on anything that would be relevant to
ensure customer satisfaction.
. Maintain bar cleanliness and make sure that all items are stocked as
needed.
Cinram - Plant Engineering Associate Aug. 2004 - Aug. 2006
. Perform corrective maintenance as necessary on electrical, robotic,
mechanical, hydraulic and pneumatic machinery.
. Perform routine preventative maintenance on plant's machinery.
. Performed machine changeovers and adjustments as needed to run
different materials.
. Performed maintenance on gearboxes, motors, belts, pulley systems,
sensors, PLCs, electronic switches and fuses, as well various other
types of machinery.
. Worked with design engineer in overhaul and rebuild of one damaged
unit.
Triana Industries - Machine Operator/Maintenance April 2003 to Aug. 2004
. Machine operation for new assembly line equipment.
. Self-trained self to work on unit and maintain preventive maintenance.
. Fabricated parts to minimize downtime on assigned unit until factory
parts were delivered from overseas.
. Trained other maintenance personnel on how to repair unit for other
shifts.
Engelhard - Multicraft Maintenance Mechanic May 2001 - Feb. 2003
. Repair equipment in response to trouble calls during plant operation,
to include electrical, PLCs, hydraulics, and pneumatic applications.
. Maintain facilities and grounds maintenance, i.e. replacement of bad
ballasts and restroom plumbing issues.
. Experience operating JLGs, scissor lifts, presses, hand tools, power
tools, and other tools as needed to perform maintenance tasks.
. Assisted with removals of old and/or damaged equipment, as well as
installation of new machinery and equipment.
. Sole mechanic over PLC operations and applications.
United States Navy, Active Duty - Nuclear Electrician Nov. 1994 - Nov. 2000
. Operate and perform maintenance on electrical systems for surface
ships nuclear propulsion plants.
. Skilled in using various troubleshooting meters, such as voltmeters,
ammeters, etc...as needed for troubleshooting.
. Operate and maintain ships AC and DC motors and generators.
. Qualified all watchstations ahead of schedule.
. Supervised subordinates on specialty tasks, such as securing high
voltage shore power.
SKILLS
. Reading and interpreting blueprints and schematics.
. Use of hand tools, calibration tools, and meters.
. Use of maintenance shop equipment, such as a drill press.
. Able to drive JLGs, scissor lifts and forklifts.
. Knowledgeable on lockout and safety procedures.
EDUCATION
Arizona State University - BA Engineering Management Jan. 2013 to present
. Completed 103 credits toward degree. Currently Enrolled. GPA 3.7
University of Alabama in Huntsville - BS Electrical Engineering Jan. 2007 -
Dec. 2011
. Completed 112 credits toward degree. GPA 2.9
NARS Training Center - HVAC Feb. 2003 - Nov. 2003
. Completed course, 4 phases
Military Schools (A, C, and Prototype Training) - Electrician Jan. 1995 -
Jan. 1997
. Completed all training, promoted to E4
REFERENCES
. Rick West - LG Electronics, Tech Support Section Lead Refrigeration
*********.****@***.***
. Mark Weber - LG Electronics, Tech Support Lead Televisions
****.*****@***.***
. Lucas Corum - LG Electronics- Engineering Liaison Cooking and Cleaning
*****.*****@***.***
. Joanie Isbell - Ryan's Steakhouse, Manager 256-***-****