Megan Hicks
objective
To apply my knowledge and experience as a shift manager towards a
career in office management that will challenge me daily and develop
my technical skills.
Overview
Over 3 years of management experience offering outstanding service
to diverse clients
Recognized by superiors as a problem-solver whose technical,
professional, and leadership skills drove the development of
effective solutions.
Highly skilled in persuasive sales; able to quickly establish
rapport, indentify client needs, and match them with appropriate
resources.
Adept at accomplishing multiple tasks simultaneously and excelling
under pressure.
Highly organized, detail oriented, with strong written and verbal
communication skills.
WORK HISTORY
STARBUCKS COFFEE COMPANY, FUQUAY VARINA, NC
August 2011 - Present
Shift Supervisor
Actively anticipated customer and store needs by constantly
evaluating the environment and customers for cues. Communicated
observations to the store manager so that the team could effectively
respond as necessary to create the "Third Place" environment during
each shift.
Assisted with new partner training by positively reinforcing
successful performance and giving respectful and encouraging
coaching as needed. Provided feedback to store manager on partner
performance during shift.
Monitored available supplies, materials, and products to ensure the
store has a consistent stock and minimize waste.
Self Employed, Fuquay Varina, NC
2010 - Present
Photographer
Proficient in lighting, distance, and background adjustments
Efficient at editing photos with retouches, color balancing, light
adjustments, to ensure the highest production quality
Research and prepare photo sites as needed for projects.
Currently pursuing an Associates of General Studies at Wake Tech
Community College while working towards a Bachelors Degree in
Counseling/Psychology.
High School Diploma - Fuquay Varina High School, Class of 2010.
software familiarity
Highly Proficient in Microsoft Word, Powerpoint, Excel, and Apple
Pages.
Experienced with Adobe Photoshop and Windows Photo Gallery.