Data Project,IT Solution Architecture

Iman Abdelrahman Mohamed Ahmed

Cellular Phone +1-347-***-****

Email ****.***********@*****.***

Objective

Seeking a challenging position with an

emphasis in IT/Telecommunication sector

In a national and transnational

organization or company that can Provide me a

Secured career that would strengthen my technical/personal

skills and where my skills and qualifications can be used and

developed.

Education

2007 - 2008

. M.Sc. Computer Engineering, Sunderland University, England.

o ' Applying Data mining tools in telecommunication

companies data warehousing data to get the impact of

some of the free VAS on the revenue'.

2005 - 2006

. IT Diploma, UNIX Department, Information and Technology Institute (ITI),

Egypt.

2000 - 2004

. B.SC Computer Science (Special Degree) from Faculty of Science Alexandria

University, Egypt.

Grade: Excellent With Honor Degree

Graduation Project: Walkthrough System and Free Navigation in

the

Computer Center of Faculty

of Science Based on

Virtual Reality using virtual reality modeling language (VRML)

Grade: Excellent

School Education: ELMANAR Language School.

Product Certifications

. Oracle 9i, 10G Certified Database Administrator

Associate (OCA).

. Oracle 10G Certified Database Administrator

Professional (OCP).

Work Experience

* M2M Third Line Support Technical Lead- Machine 2 Machine in

Vodafone Group Services,

From 09/01/2014 till Present

Responsibilities and Duties:

. Working with the operational improvement and

service readiness team leads to drive the

changes needed on the M2M platform to fulfil

end customer needs.

. Design of operational processes, improvement

techniques, toolset methods and scripting

from design to development and delivery and

back into the continuous service improvement

lifecycle

. Translation of functional and non-functional

operational requirements into scripting and

processes.

. Operational support for M2M projects.

. Ensure Operation Improvement reports are

produced in a timely and qualitative manner

and that key risks and issues are clearly

defined and managed

. working with colleagues in Operating

Companies and Global departments as part of

virtual teams

. Keeping up to date with relevant technology

trends and understanding how these can be

used to create "differentiated Enterprise

products that work like magic"

. 3rd line support for M2M service

. Working in Callout shifts and Participate in

weekend rotation and shifts

. Actively share knowledge via Training

sessions, Formal Mentoring within team

. Consults with Management in directing

resolution of critical Customer situations.

* IT Solution Designer - Machine 2 Machine in Vodafone Group

Services, Newbury,

Berkshire, UK, from 03/12/2012 till 06/30/2014.

Responsibilities and Duties:

* Simple Out of Box Experience (SOBE) project:

* Understanding business requirements, design

core M2M SOBE platform by evaluating business

capabilities.

* Produce Technology Architecture translating

business requirements into

functional and technical service designs and

create UML models to support documentation.

* Attending business meetings/workshops with

Product management and BAs to understand

requirements.

* Attend/lead technical meetings to agree on

appropriate solutions.

* Identify and establish Architectural

principles.

* Ensuring Solution Designs are in Conformance

with Enterprise Architecture Framework at

Vodafone.

* Manage and assess the solution proposed by

Vendors and score the solution based on

technical, functional, and no functional

project aspects.

* Engage with Vendors/System Integrators to

produce High Level Design and Low Level Design

documents.

* Work closely with Product Marketing to support

any technical aspects discussions.

* Global Data Services Platform (GDSP) Re-architecture

project:

* worked as a Data Warehouse Architect:

* Responsible for assessing requirements and

defining the strategy, technical architecture,

implementation plan, foe the GDSP data

warehouse solution.

* Define key business drivers for the data

warehouse initiative.

* Deliver a project scope that directly supports

the key business drivers

* Define the overall data warehouse architecture

(e.g., ETL process, ODS, EDW, Data Marts).

* Define technical requirements, technical and

data architectures for the data warehouse.

* Recommend/select data warehouse technologies

(e.g., ETL, DBMS, Data Quality, and BI).

* Design and direct the ETL process, including

data quality and testing.

* Define and direct the implementation of

security requirements for the data warehouse.

* Define Meta data standards for the data

warehouse.

* Direct the data warehouse Meta data capture

and access effort.

* Manage and assess the solution proposed by

Vendors and score the solution based on

technical, functional, and no functional

project aspects.

* Leading the data warehousing solution

implementations by the selected vendor.

* Initiation of RFP/CR by coordinating with BA

and various vendors.

* Senior DB Support Engineer -Global Customer Support Department

in Oracle Egypt,

From 08/01/2010 till 03/10/2012

Responsibilities and Duties:

* Works directly with customers

* Participate in weekend rotation and shifts

* Actively share knowledge via Training

sessions, Formal Mentoring,

Creation/Review of Knowledge Repository

Articles

* Consults with Management in directing

resolution of critical Customer situations

* Consults with Customers on complex use of

Oracle products

* Participates in initiatives that improve

overall product and documentation quality

* Participates in product/platform testing

* Participates in Beta programs

* Serves as Situation Manager on highly

sensitive proactive and reactive

customer issues

* Promotes the technical and professional

development of others, i.e. mentoring

others

* Proactively contribute to increasing the teams

efficiency by sharing knowledge,

providing feedback about best practices,

writing tools / utilities

* Capacity Planning Engineer -Value Added Services Department in

Vodafone-Egypt

Telecommunications, From 11/26/2006 till 08/01/2010

Responsibilities and Duties:

* Define Capacity measurements for VAS & NET IT

Nodes & Services

* Study the effect of promotions and new

services on the network elements

capacity

* Study marketing forecast for the new services

* Suggest capacity solutions in order to achieve

the forecasted service

* Capacity Monitoring and Optimization Plan for

Capacity Problems

* Produce Capacity Management Reports

* Creates and maintains all databases required

for development,

testing usage on the following

operating systems: UNIX, Linux

and Windows

* Performs the capacity planning required to

create and maintain the

Database to achieve best in place services

performance and availability

offered to Vodafone Egypt customers.

* Database tuning and performance monitoring

* DB technical trouble shooting and give

consultation to VAS teams.

* Oracle Data Base Administrator in NILE ON LINE (NOL), From

07/04/2006 till 11/06/2006.

Responsibilities and Duties:

* Install, configure and maintain Oracle

database on the following

Operating systems:

UNIX, Linux and Windows.

* General technical trouble shooting and give

consultation to development teams.

* Plan and implement backup and recovery of the

Oracle database.

* Performs the capacity planning required to

create and maintain the Databases.

* Database tuning and performance monitoring

* Implement and maintain database security

(Create and

maintain users and roles, assign privileges)

* Work as part of a team and provide 24X7

support when required

* Teaching Assistant in College of Computing and Information

Technology, Arab Academy for Science and Technology and

Maritime Transport (2004/2005)

Courses: (Virtual Environments, Distributed Systems,

System Programming, Structure Programming)

* Teaching Assistant in Faculty of Science, Alexandria University

(2004/2005)

Courses: (Compilers, C/C++ programming, JAVA

programming, Visual basic 6.0., DB

fundamentals)

Courses and Software Skills

. Operating System

. Solaris Administration I,II

. Linux Administration

. Windows different versions.

. Database:

. Oracle 9i,10G and 11G Database Administration

Professional

. Oracle Applications 11i install and patch and

upgrade

. Oracle Service BUS-OSB

. MYSQL 5.1 Administration.

. MS SQL Server Administration

. Networking:

. Solaris Network Administration, Network Security,

Introduction to CCNA

. Programming:

. UNIX System Programming.

. UNIX Network Programming.

. X-Window programming with Motif.

. Java/ Advanced Java programming language.

. C/C++ programming language.

. Main Concepts in C# programming language.

. Visual Basic programming language.

. Assembly programming language.

. Web Administration and Development:

. Web Server Administration (Apache)

. Hyper Text markup Language (HTML)

. Java Script

. PHP

. JSP and Servlets

. Scripting Languages:

. UNIX shell scripting

. Perl Scripting Language

. Other Software Skills:

. Extensible Markup Language, XML

. Virtual Reality Modeling Language (VRML)

. Microsoft Visio and Microsoft Project

. Other:

. Requirements Engineering.

. Excellent communication skills.

. Research Skills.

. Presentation Skills.

. Team player.

. Problem Solving Techniques.

. Marketing.

Language

. Arabic: Mother Tongue.

. English: Fluent (spoken - writing),

(Passed the ITP TOEFL test with score 520

in October, 2005).

. French: Fair.

Interests

. Travel and Exploring new places.

. Sport: Running, jogging.

. Reading: In all fields specially computer science

and psychology.

. Watching Movies, Listening To Music, Cooking.

Personal Data

. Marital status: Married

. Gender: Female

. Permanent Residence in the US

. Birth Day: 07-11-1982

. Place of Birth: Egypt

. Phone:+1-347-***-****/+1-718-***-****

. Email: ****.***********@*****.***

Reference Can be furnished upon request.

Contact this candidate