IT Director
Resume:
Rick
Williams
CIO/IT
Director/Sr.
Network
Admin/Network
Engineer
6248
Rivervalley
Dr.,
Nashville
TN
37221
www.linkedin.com/in/rickwwilliams
-
********.****@**.***
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OBJECTIVE
Certifications
I
am
looking
for
an
opportunity
to
use
my
gifts
and
talents
in
order
to
help
a
business
grow
Certified
SonicWALL
Security
Administrator
through
the
use
of
technology
and
the
power
of
automation.
Specialized
EXPERIENCE
Training
Autotask
IT
Director
www.erisapartners.com
Citrix
ERISA
Partners,
Brentwood,
Tennessee
June
2013
–
Present
NetScaler
10
XenApp
6.5
ERISA
Partners
is
a
small
business
that
I
have
been
working
with
on
an
as-
needed
basis
for
8
Kaseya
Microsoft
years.
In
June
of
2013,
they
requested
that
I
move
into
the
IT
Director
position.
This
is
a
rapidly
Exchange
2003
growing
company,
and
I
was
able
to
initially
build
their
network
infrastructure
and
have
SonicWall
developed
it
over
time
as
the
company
has
grown
to
continue
to
meet
their
needs.
Through
the
HIPAA
Training
Leadership
use
of
server
automation
and
virtualization,
I
was
able
to
save
the
company
over
$60,000
a
year.
Communication
Highlights
include:
Skills
Oversee
the
IT
budget
with
the
CEO
• APC
Manage
vendor
contacts
• Asigra
Cloud
Backup
Autotask
Vetted
and
supported
business
applications
•
CRM,
Help
Desk,
Maintain
and
support
workstations
using
Kaseya
•
Accounting
AVG
Support
Office
365
environment
including
Dynamics
CRM
•
Barracuda
Networks
Manage
virtual
server
environment
• Bomgar
Support
Offsite
and
on
prim
backup
software
to
comply
with
the
disaster
recovery
plan
Cisco
•
Call
Manager
9.1
Maintain
network
infrastructure
•
Jabber
Support
and
maintain
development
environment
Switching
(3850,
•
2960)
Coraid
Storage
Sr.
Network
Administrator/Infrastructure
Manager/Helpdesk
Manager
Dell
www.gcfa.org
Desktop/Laptops
EqualLogic
General
Council
on
Finance
&
Administration
of
Kace
The
United
Methodist
Church,
Nashville,
Tennessee
May
2012
–
August
2014
PowerConnect
Servers
I
was
hired
as
a
Network
Engineer,
and
quickly
moved
into
a
Network
Administrator
position.
HP
Servers
Approximately
halfway
through
my
tenure
with
GCFA,
I
was
promoted
into
the
role
of
Sr.
Desktop/Laptops
Network
Administrator.
As
the
Sr.
Network
Administrator,
in
addition
to
the
description
Kaseya
Kaspersky
included
below,
I
managed
a
staff
of
four.
With
$140M
in
annual
revenue,
my
team
and
I
grew
McAfee
Mac
OS
X
the
infrastructure
to
include
two
datacenters
and
over
30,000
active
users
in
just
under
a
year
and
a
half.
Highlights
include:
Skills
Continued
Evaluated
entire
infrastructure
and
implemented
changes
to
move
toward
a
managed
• Microsoft
Active
Directory
services
model
within
the
church
Office
2010/2013
Negotiated
contracts
with
vendors
Server/SBS
2008
R2,
•
2012
Drafted
company
IT
policies
and
procedures
•
Exchange
2007,
2010,
2013
Implemented
cloud
backup
(Asigra),
Remote
Monitoring
and
Management
(Kaseya),
•
SQL
2005,
2008,
2012
Ticketing,
CRM,
Billing
(Autotask),
added
200
virtual
servers
to
our
cloud
(VMware),
and
XP/Vista/7/8
QuickBooks
disaster
recovery
as
a
service
(Veeam)
SonicWALL
Created
a
private
DR
site
with
replication
from
primary
to
secondary
Symantec
•
Veeam
Upgraded
core
switching
infrastructure
with
Cisco,
after
negotiating
a
$1.6M
contract,
• VMware
5.1
WatchGuard
rolled
out
Cisco
call
manager
with
655
phones
to
5
locations
over
a
Metropolitan
Area
Network
Integrated
5
active
directories
domains
into
a
single
forest
•
Rebuilt
the
Citrix
farm
using
NetScalers
and
for
eCommerce,
SharePoint,
Microsoft
•
Dymanics
GP,
Exchange,
and
DonorDirect
Worked
with
the
development
team
to
implement
coding
practices
to
a
waterfall
•
development
life
cycle
using
TFS
and
best
practices
to
deploy
to
production
and
test
environments
Worked
with
my
staff
on
training
and
carrier
building
engagements
•
Other
responsibilities
included
but
are
not
limited
to:
team
building,
workstation
•
management,
patching,
deploying
software,
HIPPA
training
and
audit,
and
yearly
IT
audits
President/CEO/CIO,
www.techopoly.com
July
2001
–
February
2012
Techopoly,
Inc.,
Nashville,
Tennessee
-
Sold
Company
in
2012
I
created
a
technology
start-
up
company
focusing
on
IT
support,
maintenance,
and
projects.
Our
model
started
as
break-
fix
and,
over
time,
transformed
into
a
managed
services
business
model
with
monthly
reoccurring
revenue.
I
was
able
to
sell
the
company
in
2012
because
I
followed
through
with
my
business
plan.
Highlights
include:
Grew
the
business
to
over
200
clients
•
At
our
peak
had
5
employees
•
Managed
a
sales
team
•
Managed
a
tech
team
•
Managed
marketing
and
branding
with
AdWords,
Newspaper,
CIO
meetings,
BNI
•
and
Web
Worked
with
the
CFO
to
move
the
business
forward
which
induced
securing
money
from
•
the
bank
Partnered
with
technology
firms
like
Cisco,
Dell,
Microsoft,
HP,
Lenovo,
VMware,
Ingram
•
Micro,
etc.
to
provide
products
and
services
to
clients
Managed
the
life
cycle
of
a
website
from
web
development,
design
and
content
to
even
•
server
hosting
Worked
as
a
an
outsourced
CIO
for
clients
•
Created
an
“All-
You-
Can-
Eat”
IT
business
model
(manage
services)
•
Implemented
a
“Cloud”
computing
offerings
for
our
clients
•
Setup
networks
small
and
large
for
clients
•
2
Met
with
clients
and
determined
needs,
acquired
products
required,
put
system
together
•
per
the
statement
of
work,
and
then
supported
the
system
in
its
entirety
after
setup
Created
support
and
maintenance
contracts
for
clients
•
EDUCATION
Computer
Information
Systems
August
2000
–
May
2002
Lipscomb
University,
Nashville,
Tennessee
Studies
focused
on
application
development
in
C++,
Java,
network
engineering,
technical
thinking,
and
business
case
analyses.
Created
working
prototypes
of
numerous
desktop
applications.
Completed
two
years
of
study.
High
School
May
2000
Chancellor
High,
Fredericksburg,
Virginia
ACTIVITIES
&
ACHIEVEMENTS
Otter
Creek
Church
2003
-
Present
Member/Volunteer
• Hospitality
Ministry
• Children’s
Ministry
• Audio
Visual
Church
Services
St.
Paul’s
Episcopal
Church
2014
–
Present
Technology
Committee
Dale
Carnegie
2014
Effective
Communications
&
Human
Relations/Skills
for
Success
Habitat
for
Humanity
2010
Home
Build
in
Nashville,
Tennessee
Youth
Encouragement
Services
2008
-
2010
Volunteered
IT
support
services
Wings
of
Eagles
2001
-
2003
Trained
to
pilot
small
craft
such
as
Cessna
152
3
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