Joy buchanan
**** ******** ***** *** *****, MN 55435 612-***-**** ********@*****.***
Objective To obtain a position where I can utilize my skills and become an intricate member of the company.
Experience Administrative Assistant
Big Body Auto, Savage, MN
2008 Present
Prepare a variety of documents.
Greet customers and provide assistance.
Answer phones.
File, Fax, and mail paperwork.
Maintain a clean office environment.
Order supplies needed for the office and employees.
Call Center Representative
University of MN Physicians, Minneapolis, MN
2007 – 2008
Responsible for answering over 150 calls a day.
Schedule appointments and procedures.
Transfer calls to appropriate area.
Register Patients.
Obtain and verify insurance information.
Provide non clinical information and take messages.
Set up interpreter service when needed for patient.
Lead Patient Coordinator
Allina, Minneapolis, MN
2005 – 2006
Register, schedule appointments, check in, and collect co pay from patients.
Train new employees.
Coordinate provider schedules.
Answer and transfer multiple calls to the appropriate area within the clinic.
Arrange interpreter services for patient.
Medical Receptionist
Park Nicollet, St. Louis Park, MN
2000 –2004
Answer multiple phone lines.
File, fax, copy, and mail.
Schedule appointments.
Register, check in, and collect co pays from patients.
Chart prep and data entry.
Education NormandaleCommunity College
1999 2001
References References available on request.