Management Manager
Resume:
HERBERT G. VERGARA, RME
Professional ID No.: ****344
O BJECTIVE
To join an organization that would provide an opportunity to apply theoretical
knowledge learned in school into actual practice and use such exposure to boost
my interest in mechanical engineering and develop a certain level of skill relevant
to my course.
E DUCATION
1998–2003 De La Salle University Taft Ave., Manila
Bachelor of Science Degree in Mechanical Engineering, April 2003
1994-1998 Don Bosco Technical College Mandaluyong City
High School Diploma
Dominic Savio Conduct Awardee; Athlete of the Year
W ORK EXPERIENCE
April 1, 2011 – Present
The Philippine Stock Exchange, Inc.
Human Resources and Administration Department
Head – Administratitive Services Department
This role is responsible for the following key areas: (a) Facilities Management, that
includes Repairs and Maintenance of facilities equipment; (b) Security and Control of
premises; (c) General Services, including 3rd Party Contract Management and
Negotiation. This role is tasked to manage cost, ensure day-to-day operational
efficiencies, and drive quality support and integrity in delivery.
Facilities Management Services
Works in close coordination with PPMI and APMC building administrators as
regards facilities and equipment to be repaired/ renovated; endorse to immediate
superior planned repairs/renovations including cost estimates; randomly inspect
work in progress.
Responsible for the planning and management of building repairs and
renovations, implement plans and programs related to facilities management.
Identify and recommend facilities to be repaired/renovated; come up with cost
estimates and budget.
Conduct inspection on work progress of facilities being repaired/renovated as
against scope of work and work plans, report to superiors of any deviations or
delays, for appropriate action. Inspection includes materials and supplies used
viz-a-viz client specifications, plans and drawings.
Responsible in ensuring that third-party contractors perform maintenance
activities (aircon, pest control, plumbing, etc.) as stipulated in the preventive
maintenance contract or service agreement.
Manages facilities upkeep and housekeeping services.
Rationalizes office space planning requirements.
Review existing preventive maintenance service contracts subject for renewal
(incl. development of new contract); discuss PSE’s terms of reference with
contractors; seeks clearance from OGC before signing and execution of
contracts.
Ensures timely renewal of: (a) business (annual) permits & licenses; (b) various
insurance covers (building, fire, electronic equipment); (c) company vehicle
registration and insurance coverage
Ensure capability for emergency and readiness as well as business continuity and
contingency activities.
Security and Control Services
Enforcement of security protocols and rules to ensure a protected and safe
premises.
Provide security services for the Exchange’s external events and activities
Implement building security and maintenance systems and procedures.
Management of the third party vendors for security services
Ensure capability for emergency response and readiness of security personnel.
General Services
Ensures timely deliveries of documents and other messengerial services.
Provides efficient services for the schedule & usage meeting rooms and transport
services and efficient maintenance of company vehicles.
Ensures efficient reproduction services, and centralized receiving and releasing of
documents.
Contract management and negotiation for services of 3rd party vendors
Drafts department correspondences for review and approval of immediate
superior.
Ensures that all inquiries and requests for information regarding administrative
services and policies are properly attended to.
Other Operational Matters
Writes and recommends policies relevant to rules and rule revisions regarding
building administration, security, messengerial services and all matters pertaining
to administrative services.
Provides inputs in the development, review or revision of maintenance/service
contracts.
Represents the Section in all meetings and official functions within and outside of
the Exchange, which may include clarification of the policies of the Exchange on
administrative services.
Preparation and Monitoring of Budget / Business Plan.
Sets the Section’s annual business plans and budget; oversees actual performance
versus business plans; and ensures that the Department is operating within the
approved budget.
Responsible for the attainment of the Section’s annual business plans and budget.
August 2009 – March 31, 2011
The Philippine Stock Exchange, Inc.
Human Resources and Administration Department
Administrative Officer
This role is responsible for the following key areas: (a) Facilities Management, including
Security & Control; (b) Inventory & Supplies, including Asset Monitoring and Disposal;
(c) Procurement, including Supplier Accreditation & Bidding; (d) General Services,
including 3rd Party Contract Management and Negotiation. This role is tasked to
manage cost, ensure day-to-day operational efficiencies, and drive quality support and
integrity in delivery.
Facilities Management
Responsible for the planning and management of building repairs and
renovations, implement plans and programs related to facilities management.
Identify and recommend facilities to be repaired/renovated; come up with cost
estimates and budget.
Participate in office space planning; determine/identify requirements such as
furniture, fixtures, equipment, IT-related connections, etc.
Conduct inspection on work progress of facilities being repaired/renovated as
against scope of work and work plans, report to superiors of any deviations or
delays, for appropriate action. Inspection includes materials and supplies used
viz-a-viz client specifications, plans and drawings.
Responsible in ensuring that third-party contractors perform maintenance
activities (aircon, pest control, plumbing, etc.) as stipulated in the preventive
maintenance contract or service agreement.
Provide assistance to Purchasing Unit as regards appropriate specification or
description of needed items/services.
Security and Control
Enforcement of security protocols and rules to ensure a protected and safe
premises.
Provide security services for the Exchange’s external events and activities
Implement building security and maintenance systems and procedures.
Management of the third party vendors for security services.
Procurement and Materials Management
Ensure proper canvassing, procurement and prompt provision of office supplies,
equipment, furniture and fixtures.
Contract management and negotiation.
Implemented asset tracking and disposal system to ensure increased productivity,
streamlined processes and reconciled reports
Establishment of supplies inventory system.
Other Operational Matters
Provide inputs in the development or review/revision of maintenance contract
and service contract.
Recommend to superiors, possible facilities to be under maintenance/service
agreement; likewise possible facilities that should no longer need
maintenance/service agreement.
Participates in the deliberation/preparation of the department’s annual plans,
programs and budget
Coordinate and/or monitor early/timely renewal of permits (building, fire,
sanitary, etc.)
Coordinate and/or monitor early/timely renewal of insurance (building/fire,
electronic equipment, etc.)
Represents the department and/or immediate superior in committee and
management meetings.
Formulate circulars, policies and other administrative procedures/systems.
January 2009 – July 2009
IBM Philippines, Inc.
Real Estate and Site Operations (RESO) Department
Site Operations Analyst serving IBM Business Services, Inc. (IBS) and IBM
Philippines, Inc. (IBMP)
Facility Management / Site Operations
Oversee Facilities Management by Jones Lang Lasalle Facility Management
team or any other future regional facilities contractor
Ensure that work is done as per approved Service Level Agreements by
conducting regular inspection of the facilities
Ensure that maintenance activities are performed according to pre-agreed
schedules
Monitor and evaluate performance of the FM
Conduct regular feedback meeting with the FM Provider Executives
Conduct monthly meetings with all FM across all sites covered
Mailroom administration
Maintain and monitor the general upkeep of the facility
Attend to facility-related employee complaint
Liaison with Building Management on all building facilities and utilities
issues
Liaison with the Parking Management Administration of reserved parking
slots for employees
Space Planning and Management
Conduct regular space assessment on all IBMP and IBS Facilities
Maintain and update floor layout for all IBMP and IBS Facilities
Receive and timely address all seating requirements
Manage the facility of IBMP and IBS including the moves and transfers of
employee seating arrangement as well as the workstations, cabinets, etc.
Administration and Payments Processing
Preparation of APU (Account Payable Utility) for timely payment
processing utilities billings and other RESO-related transactions
Maintenance and preparation of documentation/records for audit
preparedness
Reporting
RESO Form (Space and Population Planning Report for IBS) - Semi-
annual
Utilities monitoring and tracking
Other ad-hoc reports as may be required
Environmental Compliance
Responsible for IBMP and IBS compliance with applicable corporate
environmental requirements and the country’s legislated requirements
Provide assistance to Country RESO Manager in preparing the required
Environmental Reports
Support
Provide assistance to Country RESO Manager during renovation, repairs
or maintenance works by: a) Ensuring that IBMP and IBS Facilities are
maintained in good condition; b) For adhoc works, submits the proposal
to Country RESO Manager for review and approval of works and funding.
June 2007 – December 2008
IBM Business Services, Inc.
Real Estate and Site Operations (RESO) Analyst
Facility Management / Site Operations
Oversee Facilities Management by Johnsons Control Facility Management
team or any other future regional facilities contractor
Ensure that work is done as per approved Service Level Agreements by
conducting regular inspection of the facilities
Ensure that maintenance activities are performed according to pre-agreed
schedules
Monitor and evaluate performance of the FM, and approve applications
for leave of absence
Conduct regular feedback meeting with the FM Provider Executives
Mailroom administration
Maintain and monitor the general upkeep of the facility
Attend to facility-related employee complaint
Liaison with Building Management on all building facilities and utilities
issues
Liaison with the Parking Management Administration of reserved parking
slots for employees
Vendor management – coordination with various suppliers/vendors to
support facility operations
Space Planning and Management
Conduct regular space assessment on all IBS Facilities
Maintain and update floor layout for all IBS Facilities
Receive and timely address all seating requirements
Manage the facility of IBS including the moves and transfers of employee
seating arrangement as well as the workstations, cabinets, etc.
Contract Management and Administration
Review and maintain all facility lease contracts
Preparation of BONDS for timely payment processing of lease rentals,
association dues, utilities, parking, and other RESO-related transactions
Maintenance and preparation of documentation/records for audit
preparedness
Reporting
RESO Form (Space and Population Planning Report for IBS) - Semi-
annual
RESO FCP Report for IBS – Annual
RESO BMR Reporting – Monthly
Utilities monitoring and tracking
Other ad-hoc reports as may be required
Environmental Compliance
Responsible for IBS compliance with applicable corporate environmental
requirements and the country’s legislated requirements
Provide assistance to RESO Manager in preparing the required
Environmental Reports
Support
Provide assistance to RESO Manager during construction, renovation,
repairs or maintenance works by: a) Ensuring that IBS Facilities are
maintained in good condition; b) For repairs and maintenance works,
submits the proposal to RESO Manager for review and approval of works
and funding
Provide assistance to RESO Manager in preparing the business case and
review of the lease agreement by conducting data gathering for different
parameters applicable
January 2006 – June 2007
Ayala Property Management Corporation
Building Administrator – Tower One & Exchange Plaza – Office Leasing of
Ayala Land, Inc (ALI)
Implement House Rules, Regulations and Building Design Guidelines.
Conduct daily quality inspection and coordination meeting with contractual
staff to ensure cleanliness and security in the building
Actively monitor income and expense to ensure that they are within
the budget
Prepare monthly statement of accounts for utilities of tenants, eg. common
area charges, office and parking rent, aircon charges, etc.
Conduct quality inspection of spaces/properties before tenant move-in to
ensure that utilities are in good working condition
Conduct rescue and emergency drills to ensure efficiency during actual
situations
Ensure that all tenant complaints are settled and customers pacified within the
reasonable time
Conduct tenant call/visit regularly
Maintain a congenial relationship with building tenants and harmonious
working relationship with principals
Prepare office estimates, construction plans, specifications, scope of works
and bid documents
Conduct plan evaluation and quality inspection of premises to
ensure conformity to building guidelines
Supervise and innovate maintenance related activities
Project management and monitoring, cost/quality control and analysis for the
timely completion of projects while ensuring strict adherence to specifications
Monitored and supervised tenant construction, renovations and fit-outs
Ensure a zero major fire occurrence by keeping fire-safety programs solidly in
place
May 2004 – December 2005
Ayala Property Management Corporation
Technical Assistant of Tower One & Exchange Plaza – Office Leasing of Ayala
Land, Inc. (ALI)
Supported the Building Administrator in implementing and managing building
development projects and customer service programs for ALI office leasing
tenants.
Prepare purchase requisitions of maintenance tools and stocks, through
Systems Applications & Product Data Processing (SAP) and Enterprise Buyer
Proffesional (EBP) module.
Inspection of tenant facilicities in accordance with the building standards and
guidelines.
Monitor tenant concerns and work orders (Civil, Electrical & Mechanical
works)
Supervise all activities of the technical staff.
Coordinate and facilitate in resolving tenant concerns & requests.
Conducts regular tenant calls and visits and ensure that all complaints are
settled within reasonable time.
Conduct inspection of spaces before tenant move-in to ensure that utilities are
in good working condition.
Prepare an office estimate and a work schedule everytime there is an
innovation or construction in the building
January 2003 - April 2003
Lufthansa Technik Philippines
Worked in the Aircraft Overhaul Department as an assisstant to the Planning
Engineers. Gained basic knowledge and skills necessary for aircraft overhaul.
S EMINARS ATTENDED
September 2012
Total Facility Management Masterclass
The Thomson Group (New World Hotel - Makati City)
July 2007
Effective Business Writing Workshop
IBS HR Learning and Development Team
July 2007
Problem Solving and Decision Making
IBS HR Learning and Development Team
August 2006
High Impact Business Presentation
South East Asia Speakers and Trainers Bureau
June 2006
Assertive Communication Skills Program
South East Asia Speakers and Trainers Bureau
May 2006
Solid Waste Management Program Seminar
Ayala Foundation, Inc.
April 2006
Service Attitude Training Program
GuthrieJensen (Consultants to Management)
June 2004
Basic Cooling Water Treatment Seminar
NCH Philippines Inc.
P ERSONAL BACKGROUND
Born on November 27, 1981 in Sta. Ana, Manila. Weighs 180 lbs. with a height
of 5’10”. Speaks Filipino and English languages. Knowledgeable in windows 98,
windows XP, Autocad 2000, and Turbo –C and Lotus Notes. Plays basketball,
billiards, badminton, and bowling.
70 REV. AGLIPAY ST., MANDALUYONG CITY, 1550
E-MAIL. ***************@*****.***;
********************@*****.***
TELEPHONE No. 531-9314/688-7447
CELLPHONE No. 091*-***-**-**
Contact this candidate