To do my work honestly & achieve a higher level of success with hardworking, dedication and devotion to the assigned
job as I enhance my knowledge and skills I have gained
• Flexible and hardworking
• Quick Learner
• MultiTasker
• Work well under pressure to meet deadlines
Raquel Pawnshop Inc.
IT Helpdesk Support
• Assisting customers upon their inquiries and concerns & providing efficient
customer support for all issues relating to Servers, Desktops, Laptops and peripherals.
02. 2009
Diagnosing and solving hardware/ software issues. Supporting over 800 customers a day.
–
Responsible for preparing monthly report.
09. 2013
Takata Philippines Corporation
06. 2007
Secretary
–
Answering telephone calls, filing, prepares report, organizing and updating files. And maintains
02. 2008
office supplies inventory.
11. 2003 Sariaya United Merchants and Vendors Association,Inc
– Encoder
05. 2006 Maintains database by entering new and updated customer and account information.
Lucena City Hall ( Civil Registry Department)
03. 2005
Office Assistant
–
File, keep and compile civil registry records. Issuing birth/death certificate and keeping accurate
05. 2005
records.
Tertiary: Sacred Heart College
Lucena City
Bachelor of Science Major in Computer Science
(2002-2006)
Secondary: St. Francis High School
Sariaya, Quezon
(1998-2002)
Primary: Jose Rizal Elementary School
Sariaya, Quezon
(1993-1998)
•Software design and development Engr. Arnel Cadeliña
Chairperson (Computer Science Department)
Has experience using Microsoft Offices, Web Page Design
CP #: (63-932*******
•Computer Hardware
Knows computer hardware assembly and troubleshooting
Intermediate knowledge in design and layout using Mr. Aries Laparte
Adobe Photoshop Computer Teacher (SFHS)
•Operating Systems
CP #: (63-909*******
Comfortable working in all Windows environments.
Ms. Eleanor Jardiniano
College Professor (SHC)
Tel #: (042-*******
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
PERSONAL INFORMATION
Date of Birth : December 04, 1984
Place of Birth : Lucena, City
Age : 30 years old
Sex : Female
Height/Weight : 5’2 ft/ 41 kg
Civil Status : Married
Religion : Roman Catholic
Language spoken/written : English / Tagalog
Nationality : Filipino
Father’s name : Mr. Liberato V. Digno
Mother’s name : Mrs. Ofelia D. Digno
ROSSANNA D.
BAUTISTA