Customer Service Data Entry
Resume:
NANCY A. ROCHELEAU
WORCESTER, MA 01604
************@***.***
TO UTILIZE MY SKILLS IN A CHALLENGING WORK ENVIRONMENT AND WORK
UP TO MY EXPECTATIONS AND POTENTIAL.
08/14 – 12/14 CARDINAL HEALTH
CUSTOMER SERVICE REP –ANSWERING PHONE CALLS AND PLACING ORDERS FOE VENDORS.
09/11 – 07/14 ON PROCESS TECHNOLOGIES
CUSTOMER SERVICE REP – MAKING PHONE CALLS TO THIRD PARTY AGENCIES IN AN EFFORT
TO UPDATE CONTACT INFORMATION, ASSET RETRIEVAL, CONDUCTING SURVEYS AND
CONDUCTING SPECIAL PHONE PROJECTS FOR THE MEDICAL DEVICES DIVISION
11/10 - 04/2011 OFFICE TEAM
ADMINISTRATIVE/RECEPTION - ANSWERING PHONES FOR THE COMPANY I HAVE BEEN
ASSIGNED TO, DATA ENTRY, FILING, MICROSOFT OFFICES APPLICATIONS; WORD,
EXCEL, OUTLOOK, ACCESS
12/2006-7/09 WAYSIDE COMMUNITY COUNSELING CENTER
RECEPTIONIST – ANSWERING 6 LINE PHONE LINES FOR AGENCY, SETTING UP APPTS.
FOR CLIENTS, USING ESCRIPT FOR CLIENTS; DATA ENTRY; FILING, OFFICE SUPPORT
FOR CLINICIANS; MAIL RESPONSIBILITIES; UPKEEP OF OFFICE EQUIPMENT; USE OF
COMPUTER; FAX MACHINE, COPY MACHINE, POSTAGEMACHINE, INSURANCE
VERIFICATION
8/05 –7/06 RH WHITE CONSTRUCTION CO.
RECEPTIONIST - ANSWERING PHONES, GREETING CLIENTS, TYPING, FILING, MAILINGS,
SPECIAL PROJECTS
12/99-4/05 DISABILITY EVALUATION SERVICES/UMASS
MEDICAL RECORDS-ENTERING CASES FOR CLIENTS WHO ARE APPLYING FOR
DISABILITY, DISPERSING CASES TO STAFF, FILING, DATA ENTRY, CUSTOMER SERVICE
FOR STAFF, COVERING FOR THE RECEPTIONIST, USE OF GENERAL OFFICE MACHINES
1/99 -12/99 THE COLLEGE OF THE HOLY CROSS
CLERICAL ASSISTANT-DATA ENTRY, FILING, ASSISTING STAFF WITH SPECIAL
PROJECTS, COVERING PHONES FOR THE RECEPTIONIST, USE OF COMPUTER, COPY
MACHINE, FAX MACHINE
11/96-12/98 SECURITY ENGINEERED MACHINERY
SECRETARY/RECEPTIONIST-ANSWERING PHONES FOR THE COMPANY, ASSISTANT TO
THE CHAIRMAN OF THE COMPANY, OPENING MAIL, MAIL DISTRIBUTION, USE OF
COMPUTER, COPY MACHINE, FAX MACHINE, FILING, SPECIAL PROJECTS
EDUCATION – TYPING CERTIFICATE – NIGHT LIFE ADULT EDUCATION; CERTIFICATE IN MEDICAL
CODING/3RD PARTY BILLING-THE CAREER CENTER;MICROSOFT APPLICATION CERTIFICATE-WORCESTER
STATE COLLEGE; ADMINISTRATIVE SUPPORT CERTIFICATE-UMASS; MEDICAL TERMINOLOGY
CERTIFICATE; UMASS
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