Child and Youth Care Worker

Shannon Dumas

**** **** ****** *******:

Coquitlam, BC 778-***-****

*******.*****@*****.***

Employment December 2013 - June 2014 (contract position)

History HEART AND STROKE FOUNDATION

Special Events Coordinator

Recruit and Coach teams (69 teams) to participate in Big Bike

Event

Create positive relationships with companies to retain them

for future events by providing exceptional customer service,

motivation, coaching and support

Co-ordinate event days, and run the events with the teams;

motivating, coaching, teaching and inspiring them to succeed

while having a rewarding experience.

Assist companies in running 3rd party events

Create special events on behalf of the Foundation

July 2013 - December 2013

CHAPTERS-INDIGO

Customer Experience Representative and Team Supervisor

Provide exceptional customer service, sales and team

leadership and training.

October 2010 - March 2013

BIG BROTHERS OF GREATER VANCOUVER FOUNDATION

Corporate Liaison

Part of a team responsible for recruiting over four hundred

corporate teams to participate in Big Brothers of Greater

Vancouver's largest annual fundraiser, Bowling for Big

Brothers. This position requires sales, marketing and

motivational coaching, in addition to exceptional customer

service and follow-up to ensure the success of the campaign.

I have participated in three campaign seasons in this contract

position.

April 2008 - April 2011

SILPADA DESIGNS

Sales Representative And Team Leader

I ran a successful home based business selling silver

jewellery. I had a team of 20 representatives that I

recruited, trained and coached. This job relied on strong

organizational skills, management, motivational ability,

strong salesmanship and exceptional customer service.

2006 - 2008

SCHOOL DISTRICT 43

Noon hour Supervisor

1998 - 2000

WELCOME WAGON, COQUITLAM, BC

Special Events Coordinator

Coordinated and planned Showcase Baby Showers for 100+

attendees

Recruited and organized sponsors for the events

Developed and executed event - fashion shows, demonstrations,

layout and timeline.

Organized prizes, gift-basket prizes and giveaway gift-bags.

Created follow-up reports for sponsors and Welcome Wagon.

1997-1998

JA CONSTRUCTION, COQUITLAM, BC

Office Manager: Payroll/Accounts

1993-1996

REAL ESTATE COUNCIL OF BC, VANCOUVER, BC

Licensing Clerk

Responsible for the licensing of Realtors and their Companies

1994-1996

COLLIERS MACAULAY NICHOLS, VANCOUVER, BC

Property Manager

Managed 40+ properties - strata, rental and commercial

1990 - 1994

REALTY WORLD, LOWER MAINLAND

Realtor

Education 2005 - present

Douglas College, Coquitlam, BC

Child and Youth Care Degree - in progress, in addition:

Psychology1100/1200, Abnormal Child Psychopathology,

Academic Writing and Personal Narrative Creative Writing

Attended UBC in the Urban Land Economics Program in the

1990's, obtained Real Estate License through UBC.

Volunteer

Experience Royal City Musical Theatre - Former member of the Board of

Directors and Assistant Stage Manager

Juvenile Diabetes Research Foundation

Personal shopper for their Rocking for Research Gala

Encouraging guests to bid or buy Silent Auction items

Presenting auction items individually to the guests and

motivating them to increase their bids

2893 Seaforth Army Cadets - 2009 - 2013

Parent sponsoring committee; vice-chair and I ran the

nightly concession for the cadets for 2 years.

Crossroads Hospice - Treasury of Christmas 2005-2010.

Assisting with the Silent Auction and the display

Christmas Trees.

Share Family Services - Christmas Hamper Sponsor Family

2009-present

Interests and I am passionate about theatre production, reading,

Additional planning events and entertaining with family and friends.

Experience I am a hardworking, dedicated individual who works very

well with others or on my own. My strong organizational

skills and attention to detail would only be an asset to

this position. My friendly, easygoing and positive

attitudes are also strong attributes that I would bring to

any job I obtain. I also have strong computer skills and

am a quick learner of internal systems.

I always put my clients first and strive to anticipate

their needs and meet and exceed them. I pride myself in

extraordinary customer service.

I have done extensive volunteer work from a very young

age, including Meals on Wheels, Burnaby Village Museum and

Burnaby General Hospital.

References Available Upon Request

Contact this candidate