Human Resources Customer Service
Resume:
Louis C.Webster Jr.
**** ********** *** **********, ** 22315
*************@*******.***
SECURITY CLEARANCE: Secret
OBJECTIVE: Seeking an administrative or human resources position that will
enable me to utilize my organizational, customer service, and computer
skills to contribute to the mission of the company.
SUMMARY OF QUALIFICATIONS:
Highly organized and detail-oriented professional with over 10 years of
experience providing thorough and skillful support for senior managers and
team personnel in the private and public sector. Computer skills: 60 WPM,
Microsoft Office Suite, SACCP, EOWIN, Remedy, Kronos WebTA; HRIS Systems:
Deltek, National Finance Center (NFC), Lawson, QuickHire, Advantage,
PeopleSoft, and ABRA
PROFESSIONAL EXPERIENCE:
Administrative Assistant, Ho-Chunk (All Native, Inc.,)Arlington, VA, June
2014 - September 2014
. Contracted to Washington Headquarters Services (WHS) Financial
Management Directorate (FMD) office providing front
office support to staff office and Administrative Officer
. Administer IT facility office move requests
. Oversee Reception area visitor control and escort
. Administer conference room schedule requests
. Serve as component administrator for financial management program using
access to a database to make changes for
inventory control
. Process SF-182 training request forms
Executive Support, Convergent Solutions, Inc., Alexandria, VA, August 2010
- December 2013
. Contracted to the Office of the Secretary of Defense (OSD)
Acquisition, Technology and Logistics (AT&L), System Analysis and
Modeling and Simulation Coordination Office (M&S CO) providing senior
level support to staff office
. Assisted Corporate Headquarters with HR administration; mailed W-2
tax forms and researched payroll issues
. Completed vendor payments and controlled expenses by receiving,
processing, verifying, and reconciling invoices
. Maintained task deliverables in workflow administrative management
database
. Managed Director's calendar and scheduled meetings/conference room
reservations on Outlook
. Coordinated travel arrangements; prepared travel orders and vouchers
. Routed incoming calls, distributed incoming mail/packages, and
scanned documents/invoices
. Updated staff telephone roster, flow charts, and presentation
slides using PowerPoint for Deputy Director
. Maintained electronic time and attendance system in Kronos/WebTA for
departmental employees
Contractor Employee
Human Resources International (HRi Staffing), Washington, DC, May 2008-
October 2008
Recruiting Assistant, Blue Cross Blue Shield
. Drafted, facilitated, and coordinated new hire orientation paperwork
packets
. Processed personnel actions (terminations, new hires, transfers,
position/pay changes, separations) in Advantage system
. Processed and updated employee benefit changes and corrections in
HRIS system
. Set up new employee accounts through coordination with payroll,
security, and IT departments
. Posted job vacancies on company intranet and maintenance of employee
record filing system
. Facilitated termination paperwork process and conducted exit
interview sessions
Human Resources International (HRi), Arlington, VA March 2007- December
2007
Stock Plan Coordinator, AES Corporation
. Processed stock option cash payouts in EOWIN system through
coordination with company stock plan brokers
. Verification of employment and payroll information with human
resources offsite field offices
. Created and maintained weekly/monthly Excel spreadsheets documenting
all employee stock option cash payouts
Pulse Inc., McLean, VA, August 2006 - January 2007
Recruiting Coordinator, Harding Security Associates
. Conducted and coordinated background checks with third party
investigators
. Posted job vacancies in Resumix and tracked resume submissions for
the recruiting team
. Facilitated and coordinated new hire orientation paperwork
. Performed work associated with recruitment process, examination,
selection and placement of DHS positions
Human Resources Assistant, SAIC, Arlington, VA, February 2004 - September
2005
. Assisted the human resources team with facilitation of new hire
orientation paperwork
. Conducted and coordinated drug screening and background checks with
third party investigators
. Processed a variety of SF-52s for Postal clearance positions and
ensured the nature of action (NOA) codes and legal authorities were
correct as well as performed quality control on those SF-52s
. Arranged domestic travel, procurement purchases, and meeting
scheduling for HR department staff
. Generated Excel spreadsheet reports for all procurement and travel
expenses
. Updated employee record processes (transfers, pay codes,
terminations, address/name changes, and ad hoc reports) in PeopleSoft
to keep records current
. Managed the employee quarterly service awards program spreadsheet and
created anniversary certificates
. Acted as a POC to walk-ins, onsite/offsite SAIC personnel, and
investigators for employee record information
HR Assistant Contractor, Bechtel SAIC, Las Vegas, NV, June 2003- December
2003
. Entered data into National Finance Center database and submitted
investigation packages to the Security Office for processing (Mostly
SF-86 and Public Trust Documents)
. Audited employee employment and payroll information in NFC system and
corrected incompletions
. Quality review incoming personnel and related documents such as
health and life insurance (FEGLI, FEHB), TSP, Designations of
Beneficiary, EOD paperwork, payroll documents, court orders, etc.
. Utilized NFC to initiate investigations of new Department of Energy
employees and existing employees requiring a new investigation
EDUCATION
WEST POTOMAC HIGH SCHOOL Alexandria, VA
Participated in a Cooperative/ Office Program as a Docket Clerk for the
U.S. Patent & Trademark Office
TRAINING
DEFENSE ACQUISITION UNIVERSITY Online Training Courses
. Office of Secretary of Defense (OSD) Action Officer Training Course,
March 2011
. Project Management: Harvard Business School 435, April 2011
. Writing Skills: Harvard Business School 444, October 2011
. Hiring: Harvard Business School 420, January 2012
. Diversity: Harvard Business School 414, March 2012
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