Technical Support IT Staff

PASCASIO, SHERWIN ROMEL F.

B* L* Lupang Biyaya Compound,

West Fairview, Q.C.

Contact #: 097********

Email: **********@*****.***

Career Objectives:

To obtain a position in a company that will enable me as an individual to grow more

while meeting the corporation’s goal.

To obtain a full time position as a Technical Support Associate, or any work related to

what I have studied.

Finding an excellent and stable job to satisfy and make myself proud of what my job is.

Educational Background

QUEZON CITY POLYTECHNIC UNIVERSITY

Bachelor of Science in Information Technology

#673 Quirino Highway, Brgy. San Bartolome, Novaliches, QC

YEAR: 2008 – 2012

Work Experiences:

Customer Service Representative

Company: Spi Global Inc. (Manila Branch)

Account: SMART PREPAID

Year: May 28, 2012 – December 31, 2012

Job Description: Takes calls inbound regarding customer Inquiry, Complaint and other

request.

Technical Support Representative

Company: TELETECH

Account: Verizon DSL Internet

Year: January 2013 – February 28, 2015 (2 years’ experience)

Job Description: Takes calls from the customers who’s having a problem with internet

connections, some computer problems, Installation of Security Software, also handles

basic billing concern, POTS for phone issues.

Character Reference:

Jeffrey Barro

Technical Support Representative – Telstra

Teleperformance (Fairview)

092********

Irene B.Francisco

Assistant Secretary

NFAF Marketing Services

091********

Jared Cual

Technical Support Representative

Convergys (SM North branch)

091********

I hereby Certify the above information are true to the best of my knowledge.

Sherwin Romel F. Pascasio

Contact this candidate