Project Management, QA Manager / Lead
Resume:
Vivian Vargas
QA Quality Lead / Manager
Cell 908-***-**** E-mail: *************@*****.***
I am an IT professional with extensive experience in quality assurance,
business analysis and systems analysis. I am experienced with multiple
computing environments and a variety of project types and sizes (small to
large, multi-year efforts), from business requirements to post
implementation support and reviews, the complete system design life cycle
(SDLC). In addition I have extensive experience of review techniques, as
well as a broad knowledge of requirements definition, design, testing, and
implementation in the IT Development area.
OBJECTIVE:
Seeking a position to work as a QA Lead / Manager for a reputable
organization and to be able to exercise my skills and further enhance my
career leading to greater accomplishments in the implementation of high
quality software using good project management, quality processes and tools
for quality assurance.
PROFESSIONAL SUMMARY
V Program Management experience
V Test Management experience in Banking and HealthCare
V Experienced in leading and managing a quality team of 12 QA analysts.
V Extensive experience leading and managing software testing in the
technology and business field with consistently increasing
responsibilities.
V Strong knowledge of quality assurance and SDLC methodologies.
V Developed test policies, standards, procedures, best practices and
user guides for the Quality Team.
V Performed the role of the Quality Assurance and Testing Manager
heading a group of people across locations in US and responsible for
overall quality system implementation and maintenance in the project.
V Six Sigma Greenbelt Certification 2007.
V Project Management ESI Certificate 2005.
V Special Achievement Award - recognition for superior
performance professionalism & dedication 2004.
TECHNICAL SUMMARY
Software: HP Quality Center, ALM, Rational Test Tools (Manager & Manual
Testing), Rational Clear Quest, Rational Requisite Pro., Rational
Functional Tester, Rational Manual Tester, OATS, JIRA
Databases: SQL server, Sybase, Oracle
Operating UNIX/ Windows, NT/ MS Windows 95, Windows NT Server, Windows
System: 7,Mainframes
Methodologies SDLC, Waterfall, AGILE
:
PROFESSIONAL EXPERIENCE
Liquidhub
Subaru of America - Cherry Hill, NJ
Test Lead June 2014 - Present
o Manage and oversee development of the test Lifecycle and participate
in the full SDLC quality management
o Manager all test efforts for 5 business work streams for multiple
projects
o Manage team of 14 (1 onshore and 13 offshore testers)
o Manage Resource workload and day to day activities
o Develop all test artifacts Test Strategy, Test Plan, Test Estimates,
Schedules, RTM etc
o Review Test Plans, Execution Scenarios & Scripts for completeness
o Review Test scope and provide test estimates
o Generate Weekly Status Reports
o Support the business with User Acceptance Testing
o Participate in the JAD Sessions, Requirement Reviews & Kickoffs
o Lead and/or participate in the Defect triage meetings.
o Identify Risk and provide remediation plan
UST Consultant
Blue Cross - Philadelphia, PA
Program Test Lead August 2013 - June 2014
o Program Lead for Health Care Reform Initiatives.
o Attend all Management meeting with the Project Managers associated
with the HCR project, analyzing the testing, release or code
conflicts.
o Gather all requirements related to the project scope, in addition to
supporting testing and post implementation activities
o Reviews requirements and specifications and provides input during
requirements and specification walkthroughs with Test Lead.
o Review and approve artifacts for functional, regression and production
checkout
o Provide test metrics from project & program level
o Increase efficiencies, mitigate risks, resolve issues, and optimize
cost savings and efficiencies for each client.
o Manage Test Resource allocation for each project
o Develop High-level Test estimates
o Ensure tests are executed; test plans and test scripts are completed
by Test Leads.
o Identify, develop, and implement techniques to improve engagement
productivity
o Conduct post deployment review
o Support Test Lead in conducting defect Management calls and report
daily project reports.
AIC Consultant
United Health Care - Horsham, PA
QA Sr. Specialist March 2013 - August 2013
o Coordinate System Integration Testing for Exchange project.
o Develops project and Application Test Strategy documents.
o Prepares artifacts for system integration testing
o Tracks and reports on progress against schedule.
o Ensure tests are executed; test plans and test scripts are completed.
o Report on Risk and Issues related to project and program.
o Reviews requirements and specifications and provides input during
requirements and specification walkthroughs.
o Define Entrance & Exit Criteria
o Report QOS Score for project progress
o Conduct post deployment review
o Develop Test template artifacts
o Conduct defect Management calls, and report daily project reports
ITech Solutions Consultant
Cigna Home Delivery Pharmacy - Blue Bell, PA
QA Sr. Specialist March 2012 - March 2013
o Supports QA services through adherence to the SDLC and QA process
methodology.
o Develops test plans and project testing approach.
o Develops project and Application Test Strategy documents.
o Prepares test estimates.
o Tracks and reports on progress against schedule.
o Defines and executes test plans and test scripts.
o Alerts the project team on potential impact to test schedule.
o Reviews requirements and specifications and provides input during
requirements and specification walkthroughs.
o Facilitates test case design and leads test script walkthroughs.
Understands testing to be accomplished and recommends changes for
efficiencies within or between projects.
o Responsible for the project defect management (Defect Status, Root
Cause, Triage Meetings).
o Reports on all project status and QA accomplishments.
o Provides consistent and uninterrupted testing service to the
organization and minimizes risk of systems down time.
o Adheres to, and assist with, establishing standards and methodologies.
Utilizes tools and methodologies to improve individual effectiveness
and to increase efficiencies in the QA process.
o Develops and sustains appropriate relationships with peers and other
project team members.
Environment: HP Quality Center, Share Point, MS Project, MS Office,
CICS Mainframe
Hewlett Packard
October 2009 - March 2012
NJ Motor Vehicle - Trenton, NJ
Quality Management Specialist
o Assist in the development of Quality Plan for QA\QC New Jersey's
multimillion dollar J2EE web based MATRX system.
o Implement strict quality control practices through regular quality
audits of QA Methodologies, practices and project deliverables to
maintain uniformity across the Lines of Business for all testing
efforts for the State of NJ DMV MATRX system.
o Review of all test plans including Functional, SIT, Integration and
UAT.
o Develop user guides and process flows for quality improvements.
o Provide written and verbal project status updates and identified key
issues and risks along with corresponding mitigation plan; Presented
project progress to all levels of management.
o Deliver process and deliverable scheduled reviews using HP
standardized checklist.
o Coordinate all defect tracking and management efforts for reporting in
Clear Quest
o Perform Stage Gate Reviews through the SDLC lifecycle of the project.
o Actively involved in the JAD sessions and prepared test scripts based
on user stories.
o Managed the traceability between requirements and test cases using
Rational Requisite Pro.
o Involved in writing of defects identified in testing and clearly
communicate with development via defect tracking database (Rational
Clear Quest).
o Analyze use cases and requirements to develop and create test
scenarios, test cases and test scripts using Excel and imported to
Rational Requisite Pro linking and tracing back to Requirements.
o Develop training for the utilization of various test tools for best
practice management standards.
o Determine and document any areas of improvements and communicate
suggested resolutions.
o Review current policies and provision plans to improve on existing
quality process and standards.
o Report on quality management reviews and metric to management, client
and oversight.
o Ensure critical paths and processes are managed efficiently and
mitigation strategies are documented.
Merrill Lynch & Company - Hopewell, NJ October 1997 - May 2009
Assistant Vice President, UAT Test Manager
Managed software UAT & SIT testing for Merrill Lynch's Security Based
Lending business, that has an $8 million technology budget.
Strategic Test Management Planning and Test Cases development:
o Managed 2 SIT consultants, 12 UAT testers across the business areas
and off-site testers.
o Develop and managed system test plans.
o Provided test status reports to management.
o Identified key stakeholders for test initiatives and coordinated their
roles and responsibilities.
o Organized training for use case development, test script writing and
defect tracking.
o Coordinated user logins, test data requirements and test environment
readiness.
o Conducted all user acceptance test meetings.
o Managed testing documentation for archiving.
o Monitored production test data.
o Created SIT & UAT process flows.
o Introduced processes and tools for project and test managers to track
development progress.
o Responsible of development of new test cases and test scripts for
focused manual system and integration / functional testing.
o Recorded test defects to ensure the correct level of information is
included with each defect.
o Requirements management using Requisite Pro.
o Maintained test logs and test summary reports.
o Managed the traceability between requirements and test cases using
Rational Requisite Pro.
Environment: Rational Clear Quest, Rational Clear Case, Rational
Functional Tester, Rational Manual Tester.
Senior Specialist LAN Administration (1997- 2002)
Merrill Lynch Credit Administration - Credit Admin department
o Lead Administrator for the Credit Administration department.
o Coordinated Windows2000 workstation migration and quality assurance.
o Managed system operations for Credit department.
o Administered NT user accounts via Enterprise Administrator.
o Executed backups using Arc Serve software.
o Installed and configured hardware and software on desktops and
servers.
o Provided efficient help desk and client service support.
o Monitored helpdesk performance to ensure satisfactory service.
o Remotely supported remote clients using MS Management server.
o Configured and maintained printers and connections.
NJ State Bar Association - New Brunswick, NJ
1989 - 1995
Systems Administrator
o Provided desktop support for all users including hardware
installation, maintenance and trouble shooting.
o Performed daily system backup and storage.
o Conducted disk spanning and mirroring.
o Reported data accuracy in the data entry department.
o Used Novell, NDS design, severs installation and configuration.
o Supported MS-DOS, Windows3.1, Wang System
o Assisted in organizing the annual meeting and planning.
REFERENCES
Available upon request
Contact this candidate