Executive Assistant

LINDA L. CARELL

*** **** ***** *****

Halifax, MA 02338

781-***-**** ***********@*******.***

SUMMARY

Resourceful Administrative Professional with extensive experience providing support to executives

and department staff. Skilled in coordinating conferences, projects, meetings and travel arrangements.

Able to balance needs of management, provide excellent customer service, and maintain confidentiality

and schedules with ease. Utilizes strong organizational, planning, and communication skills towards

improving operational efficiency.

Expertise includes:

• Calendar Management • PeopleSoft

• Expense Reporting Reconciliation • Meeting and Event Coordination

• Travel Arrangements • Computer Skills – Microsoft Office

PROFESSIONAL EXPERIENCE

ING, Quincy, MA 2000 – 2013

(Previously CitiStreet)

Executive Assistant to Head of Relationship Management 2012 – 2013

Provided administrative support to Head of Relationship Management, marketing clients and marketing

team including 5 strategic relationship managers and 6 client relationship managers.

• Coordinated frequent meetings and events, organized all logistics, selected internal / external site,

confirmed facility arrangements, managed food distribution, facilitated participant coordination,

prepared materials and updated PowerPoint presentations.

• Prepared budget reports and quarterly service review presentations for Relationship Managers and

designated list of clients (15 clients per quarter).

• Managed all travel arrangements and ground transportation for multiple employees using approved

vendors; made sure there was sufficient time for air / ground connections so employees were on

time for meetings.

ING, Quincy, MA 2000 – 2013

(Previously CitiStreet)

Senior Administrative Assistant to EVP, Implementation Services 2000 – 2012

Supported Executive Vice President of Implementation Services and department consisting of 80

employees and 6 senior vice presidents.

• Coordinated recruitment, hiring, termination / and transfer of new contractors, approving expenses

and making sure expenses were within approved budget. Ordered equipment for department.

Worked closely with the Executive Vice President supporting department activities.

• Prepared all internal and external meeting arrangements by handling necessary details and making

sure that most cost effective measures and budgets were met by using approved company vendors.

• Prepared expense report documentation using Concur Expense Reporting system, resulting in

accurate reporting and on time payment of expenses.

• Demonstrated effective computer skills through compilation and preparation of reports using

PowerPoint, Excel or Word formats.

• Worked directly with Finance on Hyperion Budget, keeping track of all spending within department.

LINDA L. CARELL PAGE TWO

***********@*******.***

POLLAK, Canton, MA 1996 – 2000

Administrative Assistant

Provided administrative support to Engineering Department. Scheduled and coordinated meetings,

interviews, events and other similar activities.

• Maintained workflow by studying methods, implementing cost reductions and developing reporting

procedures.

• Coordinated between departments and operating units in resolving day-to-day administrative and

operational problems.

• Prepared business correspondence using word processing, spreadsheet, and presentation

computer software.

S & R TOOL & DIE, INC., Hanson, MA 1994 – 1996

Office Manager

Managed all phases of office procedures including daily administrative and secretarial work, accounts

receivable and accounts payable. Processed hourly employees’ payroll.

• Interacted and corresponded with customers and vendors. Balanced company check book and

handled all banking.

• Recorded receivings, posted material paid, filed, typed, and processed mail and invoices to be paid.

MERKERT ENTERPRISES, INC., Canton, MA 1989 – 1993

Assistant to Business Manager

Interacted with manufacturer on quarterly product promotions, promotional activity and market analysis.

Handled special promotional activities and market analyses. Coordinated special events, Account

Trade Programs and Kool-aid Man. Liaison between headquarter salespeople, retail salespeople and

business manager. Developed and maintained market development funds with detailed structure on

Multimate Advantage II. Managed customer billing, deductions and product damage claims.

EDUCATION

HS Diploma, Whitman-Hanson High School, Whitman, MA

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint & Outlook / Microsoft Project /

Adobe Acrobat / Microsoft Live Meeting

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