Server Engineer

*

SAGAR GHANEKAR

** ***** *****

Morristown, NJ 07960

********@*****.***

***-***-

3326

Summary of Qualifications

Over ten years of experience in systems administration and sales

engineering with Windows, UNIX, and Cisco technologies. Strong hardware and

software diagnostics skills gained on a wide range of hardware and

operating system platforms. Ability to work well under extreme pressure and

effectively handle multiple ongoing projects. Possess excellent

communication skills and the ability to learn new technologies quickly.

Bachelors of Science in Computer Science & Masters of Science in

Information Systems combined with continuing education in information

technology.

United States Citizen.

Technical Skill

Software: Microsoft Office Suite of products, Windows XP/7, Windows Server

2003/2008 R2, Active Directory, Ghost, Visio, SQL, MS Exchange 2003/2007,

Tivoli Hawk, Reuters 3000Xtra, Symantec Backup, Blackberry Enterprise

Server, XML, VMWare, VSphere, IPMonitor, Windows Registry, SCCM, CA

Siteminder, CyberArk

Hardware: Pentium Laptops/Desktops, Toshiba, Compaq ML 370 Servers and

Presario Desktops, SUN SPARC/ULTRA, Sunfire, Wyse Thin Clients, Cisco

Routers/Switches, DELL servers.

Operating Systems: Solaris, Windows 2003/2008 R2 Server, Windows 2000/XP/7,

Cisco IOS, Linux

Networking Protocols: TCP/IP, DNS, WINS, DHCP.

Work Experience

August 2014 - Present Verizon Wireless

Branchburg, NJ

Network Security Consultant

. Provided support on CA Siteminder for all Single Sign on applications.

. Management of the migrating of SSO applications from the Verizon

Wireless network to the Verizon.com infrastructure from the

development phase to production.

. Created documentation for testing and change control in development

and production environments

. Provided management of systems accounts for access using CyberArk.

. Configuration and imaging of 2008 R2 Servers for door access

management servers.

. Managed deployment of servers to locations nationwide including

testing connectivity, access, and performance.

. Analysis of users accounts in multiple Active Directory sites to

ensure SSO authentication.

. Configuration of IIS setting as required for CA Siteminder.

. Implementation of CA Siteminder policy changes to enhance performance.

Jan 2013 - June 2014 Bank of America

Jersey City, NJ

Systems Engineer Consultant

. Responsible for developing, configuring, and troubleshooting the

Wealth Management desktop environment and the applications within

them.

. Resolved complex desktop issues for applications involving AD, Group

Policy and the registry.

. Worked with the business users during the pilot rollout of a new

desktop platform to document any possible defects or requested

enhancements.

. Involved in any meetings for production incidents after releases.

. Implementation of XML configuration changes needed for the monthly

releases.

. QA testing of applications running within the integrated workstation

environment.

. Performed functional validation for applications and facilitated UAT

testing.

. Created and maintained test scripts.

. Verification of the effects of vendor provided products such as Adobe

and Citrix will have on all desktop applications.

. Created release documentation describing changes included in the

release for hand off to the QA team.

. Maintained the desktop lab environment with CA installations and

upgrades.

. Attended weekly change request meetings regarding current and upcoming

releases.

. Documented any defects reported from the production environment and

worked with the development team to find a resolution.

April 2011- Jan 2013 International Fund Services - State

Street Bank New York, NY

Systems Administrator

. Worked in a 24/7 support environment providing Windows desktop/server

support for both internal employees and external hedge fund customers

globally.

. Installation of financial applications on desktops and servers for

production and testing environments.

. Provided 24 hour phone support as part of the on-call rotation

supporting global sites.

. Responsible for daily production and UAT releases for in house

financial applications for Windows/UNIX platforms.

. Installation of software packages with SMS including MS Office add-

ons, Adobe, Internet Explorer 8, and financial application upgrades.

. Updated drivers for ghost images as needed for new Windows 7 desktop

platforms.

. Performed monthly patch updates on Windows servers.

. Provided user access support on Citrix and VPN platforms.

. Deployment of the Windows 7 image on HP desktops and virtual machines

in a testing environment.

. Built virtual machines with VMWare for developers and remote users.

. Provided support for 500 virtual machines with VSphere.

. Executed daily backup procedures using Symantec Net Backup Exec

including rotating tapes offsite and performing file restorations for

users.

Security Administrator

. Managed user accounts, security groups, and access within Active

Directory.

. Provisioning of new user access to applications and resources with the

UAR (User Access Request) System

. Removal of access and archival of emails for terminated employees.

. Phone support of password resets and account activations ensuring

security procedures.

. Documentation of security policies and procedures.

Dec 2010-April 2011 Polo Ralph Lauren

Lyndhurst, NJ

Windows 7 Rollout Consultant

. Successfully executed deployment of the Windows 7 image for the first

instance into the Polo Ralph Lauren environment.

. Responsible for the imaging and testing of Windows 7 on HP laptops.

. Provide application deployments on new platform using SCCM and Group

Policy.

. Created testing lab to test all applications required for the project

including AutoCAD and Office 2010.

. Resolved complex issues of installing AUTOCAD by invoking verbose

logging and registry modifications.

. Installation of scripts to handle permissions and licensing as

required by the applications.

. Created new MSI files for software installations

Jan 2008 - July 2010 Medallion Financial Group

New York, NY

Senior Systems Administrator

. Provided Windows XP/7 and Windows Server 2003/2008 support.

. Optimized server performance by the tuning of Windows Terminal Servers

and WAN network traffic.

. Performed patch updates to Windows servers and desktops with WSUS.

. Supported financial applications and setup up a secure remote check

image repository.

. Built Centos Linux desktop environment for the disaster recover site.

. Created documentation on new systems, procedures, and network layout.

. Automated desktop application upgrades and third party software

installations including McAfee, WinZip, and Java updates with group

policy.

. Provided research and project management of hardware purchasing,

consolidations and deployments for the DR and remote sites.

. Provided LAN/WAN connectivity assurance through the maintenance and

troubleshooting of routers.

. Built and configured virtualized servers with VMWare including

Terminal Servers and print servers.

. Built a VMware ESX server for the disaster recover site.

. Supported devices on the Blackberry Enterprise Server including

activations, restores, and upgrades.

. Monitored server capacity and performance with network monitoring

software.

. Tested data backup, restoration procedures and storage solution for

the disaster recovery site.

. Performed hardware support on a variety of DELL hardware platforms

including blade enclosures.

Feb 2004 - Jan 2008 Verizon Business

New York, NY

Sales Engineer

. Responded to RFI/RPI proposals, created price quotations and provided

technical documentation to customers.

. Presented Cisco CPE solutions to Verizon's Enterprise customer base.

. Provided technical support on Cisco WAN devices.

. Created Visio WAN network diagrams, and accompanied account managers

to customer meetings.

. Worked with Cisco account teams in creating configurations and pricing

which would fit the customers' needs and budget.

. Remote installation and configuration of Cisco router and switches at

customer premise.

. Provided project management of the field installation and upgrades of

Cisco 6500, 7200, 3600 series devices.

. Provided desktop support for the sales branch of 150 users in a mixed

Windows 2000 and XP environment.

. Designed, tested and deployed specific images with Ghost for IBM,

DELL, and HP laptops/desktops.

. Installed and configured WLAN devices for wireless access.

. Provided support on handheld devices, Microsoft Office, VPN

connectivity, and all sales applications.

. Managed users accounts on corporate domain, file servers permissions,

printer sharing, network connectivity, new hardware deployments, and

3rd party software installations.

May 2003 - Feb 2004 Reuters

Nutley, NJ

1 Systems Administrator

. Provided UNIX support on 200+ Sun Solaris and LINUX servers, market

data, and applications for the 24/7 data center.

. Monitored all SUN/LINUX servers and Cisco routers in the data center

with Tivoli Hawk.

. Performed inventory of data center in an effort centralize asset

management throughout all Reuters data centers.

. Provided phone support to trading floors customers for Reuters core

products.

. Responsible for troubleshooting VPN connections/accounts,

ReutersTriarch network, and performing daily systems checks on all

major servers in the data center.

. Rack mount Sun servers, execute jumpstarts, and configuration of

Solaris servers.

. Ensured customers receive real time market data from the Reuters Data

Feeds during market hours.

. Created documentation and Visio network diagrams as changes to the

data center infrastructure were made.

. Applied security patches to SUN servers.

. Customized scripts for systems monitoring and automated task.

October 2000 - September 2001 Micromuse Incorporated (Now IBM)

New York, NY

Systems Administrator

. Provided desktop support for 200 users on Windows 2000/XP.

. Provided LINUX software support for 50 developers.

. Performed LINUX support including adding users, performing jumpstarts,

DNS configuration, mounting file systems, and managing permissions on

file systems.

. Rack mounted Sun servers, execute jumpstarts, and configuration of

Solaris servers.

. Managed and configured Cisco CAT 5000 switch by adding new VLANS for

new departments, and maximizing port utilization

July 1999 - October 2000 Bell Atlantic Network Integration

New York, NY

Sales Engineer

. Managed the engineering, design, and installation of Cisco wide area

network.

. Communicated with customers to investigate their wide area network

needs.

. Responded to RFI/RPI proposals, created price quotations and provided

technical documentation to customers

. Assisted implementation team with the configuration of Cisco hardware,

including 1700, 2600, 3600, and 7200 series routers.

. Worked with project managers to determine the labor, cost, and time

for projects

May 1997 - January 1999 Fuji Capital Markets Corporation

New York, NY Systems Administrator

. Responsible for providing trading floor desktop support on UNIX and

Windows NT platforms.

. Executed migration of Windows 95/3.1 to Windows NT platform for the

all desktops with an automated process

. Provided hardware support on SUN platforms including SPARC 5, 10, 20.

. Installed and configured Solaris on SUN workstations with the

jumpstart procedure.

. Designed and built testing lab for the Y2K testing of SUN hardware.

. Performed daily backups on DLT tapes, restored data from Solaris

backup server, and managed rotation of DLT tapes to a contingency

site.

Education

STEVENS INSTITUTE OF TECHNOLOGY, Hoboken, NJ

Masters of Science in Information Systems May 2006

STEVENS INSTITUTE OF TECHNOLOGY, Hoboken, NJ

Bachelor of Science in Computer Science May 1999

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