Seasonen QA Professional

Nafisa Aziz (PMP)

Contact: +91-988*******; Email: ******.****@*****.***

Linkedin: http://www.linkedin.com/pub/nafisa-aziz/15/709/823

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TEST MANAGER - MANUAL/ AUTOMATED TESTING [pic]

EXECUTIVE SUMMARY

PMP certified technically astute professional offering over 12 years of

experience in large scale Project Delivery assignments, Project Management,

QA / QC Operations and implying different Software Development life cycle

concepts. Currently working as Test Manager at NTT Data Global Services

Pvt. Ltd.

> Expertise in defining project scope, assessing and managing project

risks, managing requirement gathering process

> Deft in Functional, Regression, Automation, system integration testing

and Customer acceptance testing. Proven expertise in working on Agile

methodologies, V model and Waterfall

> Experience of testing applications in domains including retail,

portfolio management, retirement investment services and internet

advertising

> Specialized in test management of manual and automated testing

projects for web based and client server applications at various

levels (System, Integration, Regression, Risk based and UAT)

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PERFORMANCE MILESTONES

. Successfully improved test coverage by implementing requirement

traceability matrix

. Implemented test case review process to improve quality of test cases

that resulted in 25% improvement in test case efficiency metric

. Improved the quality of release by defining impact testing strategy that

reduced UAT defects by 25% & defects were captured early in testing life

cycle

. Implemented smart techniques in test case writing / test case management

& test execution which resulted in significant efficiency, productivity

improvement by 30%

. Developed Page Object Test Automation frame work using Selenium Web

driver and Java

. Implemented smoke test automation which helped to discover defects early

in the testing cycle

. Improved test coverage through automation using selenium which reduced

regression duration by 70%

. Reduced rework in testing deliveries by 30% through effective defect

triage process

. Worked with QA team for RCA of defect leakage. Pareto analysis was

prepared and Fishbone diagram was created. Feasible actions were

implemented to improve quality

. Onsite work experience for customer relationship building,

agile implementation and spreading awareness about offshore QA

achievements

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PROFESSIONAL EXPERIENCE

NTT Data global services Pvt LTD SINCE

AUG 2011

Test Manager

. Leading a team of 8 Test Engineers for various projects ensuring on time

project delivery

. Spearheading the entire team management and consulting initiatives right

from conceptualization, strategic & project planning

. Preparing check lists, classification of defects, etc. to assure all

products, data or services meet specified quality requirements and

managing Stakeholder Risk/Communication throughout testing deliveries

. Preparing Pareto analysis and Fishbone diagram for RCA of defect leakage

and implementing feasible actions to improve quality

. Developing plans, flow charts, procedures and standards, including

detailed instructions

. Developing test strategies, master test plan, estimation, resource

planning and detailed test schedule for effective execution and tracking

for various releases

. Improving health of test repository by purging obsolete test cases and

improving test case writing based on test scenarios opposed to detailed

steps

. Managing and organising executive communication for Weekly Status

Reports/ Risks/ Issues & Executive Steering Committee meetings

Key Achievements:

o Successfully implemented automation across multiple projects and

Automated 70% test cases from regression suite & 100% smoke test

automation

o Instrumental in defining impact testing strategy that helped to

reduce UAT defects which improved CSAT significantly

o Reduced management and monitoring efforts by 20% by establishing

processes and checklist to handle various testing releases

effectively

o Implemented test case review process to improve quality of test

cases. This resulted in good amount of improvement in test case

efficiency metric

o Defined meaningful metrics for effective measurement of testing

team

o Collected and analysed testing metrics for manual and automation

testing

o Achieved significant positive change in motivation level of team

through quarterly appraisal & continuous feedback

o Associated with exchange program for Japanese interns, successfully

groomed and trained associates in various aspects of business and

delivery management

Fiserv Global Services Apr 2008

- Apr 2011

Test Lead

. Liaised with the Product Management team while executing the projects to

implement & work on the product requirements to produce functional

specifications

. Ensured quality and on time testing deliveries by establishing proper

processes, reviews, gate checks and effective management of risks

. Used test point estimation technique while estimating and evaluating the

effort/ schedules

. Defined entry and exit criteria for various testing methodologies

. Actively participated in defining GA criteria of a product release

. Actively participated in CMMI assessment as FAR member and managed audits

for entire project with consistently high score

Key Achievements:

o Achieved significant reduction in project duration through lessons

learnt and risk based testing approach

Principal Global Services Jul 2007

- Apr 2008

Test Lead

. Involved in setting up test planning and test execution processes along

with implementing risk based testing for effective test execution

. Effectively communicated with client for project status updates and

issue/risk management

. Created and maintained requirement traceability matrix along with

documentation library for various products and technical documents

. Conducted Sanity Testing, Regression testing, Integration testing and

Functional testing

Key Achievements:

o Presented white paper on "Effective Resource utilization"

Cybage Software Pvt Ltd Feb 2003

- May 2007

QA Lead

. Defined test strategy for various releases and set up various test

processes to improve testing along with overseeing test planning,

estimation, scheduling, execution and tracking

. Participated in Requirement analysis, implemented requirement

traceability matrix and improved test coverage

. Implemented impact based testing which helped early defect detection

. Managed Smoke Testing, Regression testing, Functional testing, Web

Services testing and Compatibility testing

. Used internal tools and Perl to automate the task of sending multiple

requests and utilized Java API Framework for capacity testing

. Conducted product/domain/technical knowledge transfer sessions, achieved

cross training of products within team and made the team independent to

handle various releases

Numen Technologies Pvt Ltd SEP

2001 - JUL 2002

Test Engineer

. Assisted in test case creation, test execution, defect triage/reporting

and validation

. Performed sanity testing, regression testing and functional testing

. Involved in STLC [pic]

TECHNICAL SKILLS

Operating Systems Windows XP / NT / 2000/ 95

Defect Tracking Tools Test Track Pro, PVCS, Remedy, Jira, Clear Quest, Bugzilla

Test Management Tools Test Director, Quality Center

Automation Testing Tools Selenium

Software Configuration VSS, SVN

Management

Technologies Used for Mainframe, Java API Framework

Projects

DBMS and Tools Oracle, MS SQL Server, MS-Access

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EDUCATION/ CERTIFICATIONS

o PMI, Certified Project Management Professional, (PMP), 2013

o Post Graduate, Diploma in Advanced Computing, C.D.A.C - ACTS, Ahmadabad,

2001

o Bachelor of Science, Gujarat University, 2000

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