Technician Network

Daryl A. White

470-***-****

*************@*****.***

Objective

A Position as a Network Systems Support Technician engaged in the design, installation and

maintenance of an organizations LAN/WAN infrastructure utilizing my experience, skill and

knowledge in data communications, and network operations.

Education

Completed the following internetworking technology course

. Introduction to Cisco routers

. Windows NT

. Telecommunications Systems Control Specialist course (military) 744hrs Apr 1980

. Defense Satellite Network Controller course (military) 600hrs Sep 1989

. SunSparc computer maintenance course (military) 600hrs Dec 1996

Technical Skill

Application Software Operation System Hardware Network Hardware

Microsoft Office, Fluke Test sets

TRS, FMS, Gateway, Intel Adapter cards

Outlook 98, HP Open view, Cisco routers

Cabletron switches

Nortel Passport Switches

AT&T Paradyne csu/dsu

Employment

Birch/Network Support Technician (June 14-Present)

. Troubleshoot layer 1 transport, DS1, EFM and DS3 circuits.

. Knowledge of bridge taps, load coils and smart jacks for copper transport.

. Troubleshoot and isolated T1 circuit problems secure crt router application

. Experience interfacing with LECs, ISPs and other vendors or service providers.

. Knowledge with cisco commands with enable access

. Ability to learn and retain knowledge that is relative to the job function assigned

Ericsson/Network Controller/Technician (May 13-June 14)

. Maintains Sprints network vision cell sites, tactical lec escalation management

. Provide a service assurance function specific to T-1 transport on the switched access network

. Troubleshoot and isolated T1 circuit problems using react circuit isolation software

. Perform bit error rate, jitter and frame loss testing on ethernet data circuits using Spirent test

application

. Perform remote monitoring on network links, eliminating the need to dispatch personnel

First Data Corp/ Network Downloader (May 11-Jan12)

. Download software for restaurant and retail stores

. Configured four and eight port routers for customer networks

. Remotely troubleshoot customer computer and network issues

Results Tel/Network Technician (Mar 09-Aug 09)

. Configured a cisco 550 series firewall for a remote customer in Panama

. Rewired over 100 high speed data links in the Atlanta Data Center

. Installed a cisco 7500series high speed switch in the Atlanta Data Center

. Reconfigured remote cisco routers accommodating constant network changes

Sprint/Network Controller/Technician (Oct 00-Jan 09)

. Installed integrated and maintained Nortel network ATM frame relay network access modules

. Installed circuits per customer request using TRS and FMS software applications

. Troubleshot and isolated circuit problems using React circuit isolation software

. Perform bit error rate testing on T-1 transport and other high data circuits using Firebird 6000

test set

. Perform remote monitoring on network links, eliminating the need to dispatch personnel

. Escalated all circuit outages per SOP as required

. Assisted in the troubleshooting of facilities with outside LEC

Contact this candidate