MD A RAHAMAN
**** ************ ***, *********** ** 22153
Home: 703-***-**** Cell: 703-***-****
*********@*****.***
Summary
A Linguist with the U.S. State Department of Language Services who works as a Consecutive and
sometimes as Simultaneous Interpreter.
Working with some other languages and Interpreting Agencies such as Compass Language; Language
Select, Lionbridge Technologies, Inc and International Lawyer Interpreting as needed.
Beside that frequently works in Courts, Hospital and School as a Bengali Interpreter.
I have 15+ years of retail management experience because I was a Crestar Bank Operations Manager for
over 7 years and I managed a CVS store for over 8 years. I raised my CVS store sales by over 2% and my
made my store the number 1 store out of the 14 stores in the region.
Highlights
Windows XP, 7 Dependable
IOS 6, 7,8 Multilingual in English, Bengali, Urdu, and
MS Office Hindi.
MS Word Expert in risk management
Internet Explorer Account analysis expertise
Google Chrome Financial analysis and planning
Paint Financial Industry Computer Systems Loan
SQL 2005/2008R2 Accountant
Reliable Complex problem solving
Excellent communication skills
People-oriented
Detail-oriented
Excellent time management skills
Excels in team leadership
Excellent work ethic
Strong interpersonal skills
Accomplishments
• Boosted store sales by 2% by having adequate stocks, good inventory, proper employee training,
and good customer relationships.
Increased year-over-year sales by 2%
The store I managed was the number one store out of 14 stores in the region.
Outstanding mentor and trainer.
Routinely helped as many as 50 customers each day in a high-volume retail outlet.
Met monthly sales goals for 7 months straight at one point.
Met monthly sales goals 75% of the time.
Promoted to Store Manager after only 8 months of employment.
Led a team with as many as 30 workers including pharmacists and assistant managers and
successfully exceeded sales goals by 2
Accurately compiled financial analysis data reports and forecasting documents for $2.M revenue
generating store.
• Increased annual revenue by creating effective strategies to expand existing customer services.
Number 1 in sales, closing loans, and referrals for things like mortgages.
Set up new branches with a set up team.
Experience
U.S State Department of Language Services December 2011 t o Current
Linguistic Interpreter
Washington D.C, Virginia
Language Services.
I work as a Bengali Interpreter with the Professional groups, Governmental, Semi-Governmental,
NGO's Etc.
Some regimental groups such as Police or Army force come to the U.S. from Bangladesh for training
and work here in a classroom or out in a ranch. I work them and the American Officers and I
interpret English to Bangla and back.
In addition some time I help in class as backup Simultaneous Interpreter.
Below are some names of the projects that I have worked on.
Worked on project "Explosive Incident Countermeasures Course (EIC) Work on project
"Bangladesh Tactical Support Team Course" Worked on project "Bangladesh Post Blast
Investigation Course" Worked on Project "Bangladesh Swat Team Training Course" Maryland
District Court in Hyattsville, MD Bengali Simultaneous Interpreter.
PG District 1301-Bengali-I.
Interpreting Date : 2/20/2013.
CVS/Caremark December 2003 to December 2011
Store Manager
Annandal, Virginia
Responsibilities:
Opening and closing the store, hiring and training new employees, doing inventory.
Order merchandise and supplies; verify merchandise, complete product withdrawal, damages.
Keep track of merchandise overstock, order promotional items based on demand.
Receive daily deliveries doing Plano grams, cut in new products on the shelf.
Verify cash flow and make bank deposit.
Schedule and update employees' timetables, check and respond to daily emails.
MCI WorldCom Conferencing November 1996 t o July 2003
Telecom/Video Conferencing Engineer
Vienna, Virginia
Responsibilities:
Provided direct engineering support to video conferencing customers.
Testing compatibility of client's equipment to MCI WorldCom's Accord Bridge.
Troubles shoot the ISDN lines, test loop back and trace the routing.
Identify the bandwidth and open trouble tickets to the appropriate local central offices.
Record actual service uasge for customers to be billed.
Crestar Bank June 1989 to A pril 1996
Branch Operation Supervisor
Tyson's Corner, Virginia
Open and close branch after daily operations, make teller & CRS work schedule.
Assist and support customers with their banking needs, accounts. and discrepancies.
Control and maintain cash flow for branch and ATM machine.
Developed the annual branch business plan for maximum profitability and effectiveness.
Keep track of new accounts, loan opportunities, and close sales.
Educated customers on the variety of loan products and available credit options.
Train new tellers and customer service representatives as needed.
Doing the instant audit on teller & monthly audit for the brunch.
10+ year of experience selling products and services
10+ year interacting with people or customers.
Meets the Consumer Financial Protection Bureau loan originator qualification
Demonstrates ability to achieve individual goals.
Demonstrates skill in use of computers.
Positive approach in interactions with customers and team members.
Reliable attendance; excellent communication skills.
Ability to work a schedule that includes working weekends and some holidays.
This position requires S.A.F.E.
registration at the time of employment.
The Nationwide Mortgage Licensing System (NMLS) web site
(mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration
required for employment in this position.
Education
Northern Northern Virginia Community College 1989
Associates : B usiness
Alexandria, Virginia, US
ESL classes
Coursework in Finance, Economics and Business Administration
Jaganath College and University 1983
Associate : B usiness Administration
Dhaka, Bangladesh
4.7 GPA
Coursework in Finance, Economics and Business Administration
References
REFERENCES: Available upon request
Languages
English Bengali (Bangladesh) Urdu (Pakistan) Hindi (Indian)
Skills
Excellent communication, Customer Service
Finance
Inventory
ISDN
Routing
Sales
SQL
Additional Information
AWARDS: Way to go award, MCIWorldCom Conferencing - 1999 Way to go award,
MCIWorldCom Conferencing - 2000 Top Sales Award- 1995, Crestar Bank Virginia Top Sales
Performer- 1994, Crestar Bank Virginia Work on a Team Award- 1993, Crestar Bank Virginia