Customer Service Management

Dylan Stoddard

Eastpointe, MI

************@*****.*** - 586-***-****

WORK EXPERIENCE

Commerical Contractor

Stellar Building and Development - Hazel Park, MI - May 2014 to January 2015

Responsibilities

Complete renovations, Demolition, Framing, Drywall, Drop ceilings, Tile and Grout, Cement work and

Mechanical repair. Worked in Kroger, Applebee's, Panera Bread.

Skills Used

Individual responsibility to complete projects in a timely and professional manor. Accurately interpret blueprints.

Proper use of power equipment including, Circular Saws, Table Saws, Jack Hammers, Cement Grinders,

Forklift. Safety equipment including hepa filters, Lift harnesses Personal protection equipment

Environmental Consultant Internship

Kem-Tec Landsurveyors and Environmental Services - Eastpointe, MI - May 2013 to July 2013

Responsibilities

Assist an Environmental Consultant in composing ESA I & II reports, Initial site inspections, Ground core

sampling, Asbestos Identification, Water sampling, AutoCAD.

Skills Used

Microsoft excel, word, Adobe writer, Ground water sampling, Ground core sampling, general office skills.

Water Remediation Contractor

Broadco Property Restration - Charter Township of Clinton, MI - June 2011 to September 2012

Responsibilities

24-hour emergency water damage restoration services including damage from broken pipes, floods, storms,

roof leaks, sewer back up, basement flooding and many other causes of water damage. Also including smoke

damage restoration services including damage from kitchen fires, large scale fires, smoke and soot damage,

and many other causes of fire and smoke damage.

Skills Used

Trained using proper PPE including hepa filters, respirators (full face and half mask), charcoal filtration, eye

protection, ear protection, Other safety training includes, overhead hazards, forklift/hi-lo operation and spotter,

skid steer/bobcat operation. Proper data collection and instrumentation; including the use of hydrometers both

penetrating and non- penetrating, infrared thermometer, infrared imaging, mold spore sampling, and ground

water collection.

Non-Paid Research Project

Olivet College: Independant Study - Ceresco, MI

Responsibilities

Determine Tree Importance Value for Jenny Woods, MI

Jenney Woods is a 135 acre, poorly drained swamp/wet land, owned by the Calhoun Country Conservation

District and located in central Calhoun County, MI, approximately five miles southwest of Marshall.

A study was conducted to determine the importance values (IV) of the hardwoods present. We measured 227

living trees (with a DBH > 2.5cm) distributed along a north-south trending 15 m wide transect and two smaller

east-west trending transects. Twelve species are present, including one vine and one tree-like shrub (the latter

two included because they exceeded our minimum size requirement). All species encountered were native to

Michigan; except a single apple that is likely a cultivated variety. Acer rubrum is clearly the most important

tree measured (IV = 110.1), followed by (in descending order); Ulmus americana (IV=61.4), Quercus palustris

(IV=33.9), A. saccharinum (IV=28.6), Lindera benzoin (IV=25.7), Fraxinus pennsylvanica (IV= 11.1), Prunus

virginiana (IV=7.9), Ulmus rubra (IV=7.8), Parthenocissus quinquefolia (IV=5.2), P. serotina (IV=4.3), Q. alba

(IV=2.2), and Malus sp. (IV=2.1). Eight out of the 12 species are common to wet habitats, including the six

most important species.

EDUCATION

BS in Environmental Science

Olivet College - Olivet, MI

2010 to 2014

Minor in Criminal Justice

Olivet College - Olivet, MI

2010 to 2014

SKILLS

Computer Skills

Customer Service

Excel

Email

Research

Powerpoint

Safety

Word

Time Management

Inventory Management

ADDITIONAL INFORMATION

Young inspired individual, willing to learn and establish the beginning of my professional career.

Contact this candidate