Customer Service High School

**** ******** *** 314-***-****

St. Louis, MO **130 ***********@*****.***

Micante' D. James

EDUCATION

**** - ******* **. ***** ********* College, St. Louis, MO

Associates of Applied Sciences - Mass Communications

2009 - 2012 Maplewood-Richmond Heights High School, St.

Louis, MO

EMPLOYMENT

4/2014- Current St. Louis Basketball Academy/ Saints Club

Office Clerk

* Assist Owner and Coordinator with reception, data entry

and tracking

* Liaise with families regarding customer service needs

and assistance with additional scheduling of services.

* Assist Owner and Coordinator with filing, supply orders

and accounts receivable/payable

10/2012 -Present Ladue School District

Part Time Bask/Tas Worker (seasonal)

* Provide supervision for 25-30 students at Conway

Elementary School families both before and after school.

* Assist site director with set up and break down of site

stations, supplies and provisions.

* Assist site director with documentation and time logs.

* Set up and supervise technological instruction/games

using E-reader technology.

4/2013 -4/2014 At Your Service, LLC.

Intern, Business Office

* Assisted callers and walk in clients with customer

service, order entry, tracking and billing.

* Assisted manager with data entry, reports, filing and

scheduling of appointments.

* Maintained the office, reception area and store rooms.

3/2012 -10/2012 Dollar Tree, Inc

Part Time Customer Service Associate

* Cashiering/Assist customers with check out/returns

* Customer Service duties

* Floor recovery and cleaning.

ACTIVITIES

2008-2009 AFROTC - University City High School

2009 Track and field - MRH High School

2009-2010 Civitas Club - MRH High School

REFERENCES: Dan Williams; Saints Owner 314-***-****, Julian Hadley; At

Your Service LLC. 314-***-****

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