Customer Service Sales
Resume:
Jessica C. Reed
*** ******** ****** ********, ** 49286
****.*********@*****.***
* ********** ***** . ****** ********** . Public Relations
EDUCATION
Central Michigan University- Mount Pleasant, MI
-Bachelor of Arts in Communication and Leadership
PROFESSIONAL EXPERIENCE
The Daily Telegram - Adrian, MI
A daily print and online news source for the local community
Multimedia Sales Executive (April 2014 - Present)
- Meet and exceed sales goals within my territory.
- Manage multimedia-marketing packages for local small, medium and
large businesses.
- Manage and give customer service to my websites, display ads,
SEO/SEM and re-targeting campaigns.
- Design online (SOV) and display advertising.
- Work in a face pace environment, multi-tasking and managing my own
time in order to meet my goals.
Parros Financial Group, LLC - Ann Arbor, MI
A team of Financial Advisors that provide financial and college planning.
Financial Associate (May 2013 - December 2013):
- Preparing financial spreadsheets, reports, financial plans, and
proposals for the use of my
Senior financial advisors.
- Coordinate with our broker-dealer to execute trades and proper
FINRA rules and regulations.
- Work with clients to open IRA's, Roth IRA's, Rollover 401(k)'s,
Annuities, 529 Savings Plans and new Life Insurance policies.
- Manage our existing client base while reaching out and gaining new
financial and college clients.
- Perform all office manager general duties including answering phone
calls, emails and managing the senior financial advisors schedule
and calendar.
- Payroll and benefits representative.
Enterprise Holding Inc. (Enterprise Rent-a-Car) - Toledo, OH
Multi-billion dollar company that is the industry leader in renting cars.
Management Trainee (December 2011- April 2013):
- Learning how to run a multi-billion dollar business, maximize
profits/sales and motivate a team of
professionals.
- Day to day office duties.
- Put through intense sales training and customer service training
classes, in order to maximize my additional revenue for the
company.
- Finished number 2 out of 30 on the area employee's sales comparison
after my first month of
working at Enterprise Rent-a-Car.
- Working in a face paced environment, where sales and customer
service is my number one job.
United Way of Greater Toledo -Toledo, OH
A community non-profit, advancing the common good in the Greater Toledo
area raising over 13 million dollars in the 2011 campaign.
Loaned Executive (August 2011- December 2011):
- Responsible for the contact, solicitation, strategic campaign
development, and successful completion
of fund raising activities within a portfolio of 84 accounts
with a card value of $71,000.
- Worked with employee campaign managers, volunteers, and United Way
of Greater Toledo staff by
providing customer service and fundraising consultation support
in planning, organizing and
implementing workplace campaigns.
- Created and delivered polished presentations for workplace
presentations, training events and kick-
off functions.
- Strategically researched history, trends and forecasts of accounts
to reach realistic projections
towards the campaign goal.
*Skills and Certifications: Dale Carnegie Presentation Skill Training,
Consultative Selling, Loaned Executive Training
General Motors Powertrain - Toledo, OH
A leading automotive company that creates, manufactures and sells
automobiles
Temporary Employee (June 2009 - July 2010)
- Handing out supplies to operators along with machine parts and
tools to skilled tradesmen.
- Handled stocking and kept inventory, and kept my area clean.
- Operated cnc's, which included making large and small mold
injections, changing tools and gauging parts.
- Worked in many areas of the factory including assembly and shipping
and receiving.
- Took manufacturing inventory and stocked inventory.
- Worked in a face paced team oriented environment where safety was
out number one goal.
Central Michigan Catering Company - Mount Pleasant, MI
A catering company that offers fine cuisine dinning and event planning for
any special occasion
Event Coordinator and Manager (February 2007 - June
2010):
- Managed and scheduled daily activities for clients and over 20
employees.
- Planned events, including helping clients choose menu, venue and
d cor as well as being on-site
venue coordinator.
- Hired, trained and scheduled employees, including payroll and
delegated job duties.
- Ordered food and products while budgeting and billing for maximum
company financial output.
- Communicated a positive attitude, sincere interest, and interacted
in a positive way with clients and
staff alike, along with basic office manager as needed.
- Payroll duties.
Meridian Entertainment Group - Holt, MI
A entertainment company that provides clients with concert event planning,
advertising and promotions, and on-site production
Concert Event Planner and Media Relations Intern (June
2008 - September 2009):
- Event coordinating and market plan involvement.
- Coordinated interviews between artists and multiple media partners.
- Managed artist publicity for events/concerts and assisted with
production of media advertising.
- Researched artist availability and researched venue
availability.
- Arranged radio and television spot promotions.
- Developed contract amendments and implemented methods of
communication.
- Miscellaneous office duties as were required.
Awards Received
-Leadership Advancement Scholarship, Central Michigan University
-Student Community Volunteer Scholarship, Central Michigan University
-Presidential Honors Award, Blissfield High School
-Kim Knoblauch Memorial Academic Scholarship, Blissfield High School
-Campus Ambassador Award, Central Michigan University
Skills and Competencies
-Software Applications: Microsoft Word, Excel, PowerPoint, Outlook, Access
and Adobe Photoshop
-Superior training, development, communication, and presentation skills
-Performance and project management, consulting expertise
-Leadership and self-motivation
References available upon request
Contact this candidate