Customer Service Administrative Assistant

SARAH STEEVES

*** ****** ***** ******, *********, SC 29073 T: 615-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Office Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at

once. Excellent work ethic and strength in boosting company morale. Organized, friendly, and goal

oriented.

SKILLS

Excellent communication skills Accurate and detailed

Articulate and well-spoken Flexible

Professional phone etiquette Social media knowledge

Customer service-oriented Pleasant demeanor

Works well under pressure Appointment setting

WORK HISTORY

Cashier, 07/2014 to Current

Target - Columbia, SC

• Answered questions regarding the store and its merchandise.

• Greeted customers and ascertained customers’ needs.

• Helped customers with questions, problems, and complaints in person and via telephone.

• Developed positive customer relationships through friendly greetings and excellent service.

• Trained and served as a peer coach for new sales associates.

• Verified that all customers received receipts for transactions.

• Politely assisted customers in person and via telephone.

• Provided and elevated customer experience to generate loyal clientele.

Private Music Teacher, 01/2014 to Current

Freeway Music - Columbia, SC

• Planned lessons.

• Communicated with students, parents, and superiors to coordinate lessons and makeup lessons.

• Instructed students in violin and viola

Private Music Teacher, 11/2014 to Current

Musician’s Supply - Irmo, SC

• Planned lessons.

• Communicated with students, parents, and superiors to coordinate lessons and makeup lessons.

• Instructed students (adult and adolescent) in violin.

Office Assistant, 08/2008 to 05/2012

Converse College - Spartanburg, SC

• Answered and managed incoming and outgoing calls while recording accurate messages.

• Opened and properly distributed incoming mail.

• Greeted numerous visitors, including VIPs, vendors, and interview candidates.

• Helped distribute employee notices and mail around the office.

• Maintained a clean reception area, including lounge and associated areas.

Stage Manager, 08/2008 to 05/2012

Converse College - Spartanburg, SC

• Maintained a clean, orderly, and pleasant backstage area.

• Moved and cared for grand pianos, as well as other instruments stored in the backstage area.

• Greeted and communicated with VIP performers in order to make their performance experience

pleasant.

• Set up and broke down numerous stage setups according to the needs of various performers.

• Coordinated with sound recording and lighting technicians.

• Kept calm and focused in fast paced and stressful recital situations.

EDUCATION

Master of Music: Viola Performance, Current

The University of South Carolina - SC

Bachelor of Music: Viola Performance, 2012

The Carroll McDaniel Petrie School of Music, Converse College - Spartanburg, SC

Viola Performance, cum laude

Contact this candidate