Customer Service Manager

K ORTNEY PURCELL (NELSON)

Address: *** ***** **** *** ********* Texas 75494

Phone: 903-***-****

Email: ***********@*****.***

DOB: December 12, 1991

Summa ry

Over 6 years’ experience with exceptional customer service, strongly self-

motivated, responsible, reliable, friendly, follow directions accurately,

p rofessional appearance and manner, excellent communication, well

organized, dependable, pay close attention to detail, honest, and hard

working.

Computer Skills

Computer operations and concepts, word processing, multimedia, internet,

email, and spread sheet,

Software

Microsoft word, excel, and power point

J ob history

June Assistant Manager, Sonic Drive In

2006-

Address: 805 South Main St Winnsboro Texas 75494

April

Phone: 903-***-****

2015

Position: Starting-Car-Hop/Waitress Ending-Assistant Manager

Pay: Starting-5.85 Ending-8.00

Supervisor: Joshua Elston

Job Duties: Performed all duties in the Basic Stations Fountain, Dresser,

F ront and Back Swamp, Grill, Switchboard, Expeditor, Food Prep, counted

l arge amounts of money, Bookkeeping, make bank deposits, and assisting

w ith unsatisfied customers.

R eason for leaving: Personal with other management and also to try and

f ind something better.

M arch Cashier, Dollar general

2010-May

A ddress: 801 South Main St Winnsboro Texas 75494

2010

Phone: 903-***-****

Position: cashier

Pay: 7.25

Supervisor: M ar ry

Job Duties: Operate Cash Register and Flatbed Scanner, maintain strict

cash accountability, Stocking, and assisting customers.

Reason for leaving: H ad 2 jobs and moved

March Cashier, H -E-B

2012-July

Address: 600 West Henderson Cleburne Texas 76033

2012

Phone: 817-***-****

Positions: Starting-Bagger Ending-Cashier

Pay: Starting-7.25 Ending-7.75

Supervisor: N / A

Job Duties: P rocess customer transactions, collect Cash, Check, or other

form of payment, weigh items bag merchandise, monitor and manage

potential front end shrink, checking the L icense or ID of any customer that

looks under 40 when purchasing Tabaco or Alcohol and also had to be

T ABC certified.

Reason for leaving: Moved

Education

August No Degree Earned, W innsboro H igh School

2007

Address: 409 Newsome St Winnsboro Texas 75494

January

Phone: 903-***-****

2009

Grades: 9-11

May 2013 GED, Northeast Texas Community College

Address: 2886 FM 1735 Mount Pleasant Texas 75455

Phone: 903-***-****

Page 2

R eferenceces

N ame: Courtney Cotten

Relation: F riend

Address: 906 North Walnut St Winnsboro Texas 75494

Phone number: 903-***-****

Years known: 10

Employer: Team Worldwide (Accountant)

Name: M ichael Cotten

Relation: F riend

Address: 906 North Walnut St Winnsboro Texas 75494

Phone number: 903-***-****

Years known: 11

Employer: Ryder

Name: Joshua Elston

Relation: F riend

Address: 905 North Newsome St Mineola Texas 75773 & 202 South Post Oak Winnsboro Texas

75494

Phone number: 903-***-****

Years known: 2

Employer: Sonic Drive In

Name: John Siemsen

Relation: Personal frequent acquaintance (Land Lord)

Address: N /A

Phone number: 903-***-****

Years known: 4

Page 3

E mployer: Self-employed (Investor)

References

Name: Cheryl Cotten

Relation: F riend

Address: 300 Sara Drive Winnsboro Texas 75494

Phone number: 903-***-****

Years known: 10

Employer: T rinity Mother Frances Hospital of Winnsboro

Name: Monica Keller

Relation: F riend of the family

Address: Whitney Texas

Phone number: 254-***-****

Years known: 23+

Employer: B rookshire’s Pharmacy

Name: R ichard Elston

Relation: Significant others father

Address: 906 North Newsome St Mineola Texas 75773

Phone number: 903-***-****

Years known: 2

Employer: Pizza Hut General Manager for 25+f years

Name: Rena Purcell

Page 4

R elation: E x Mother-in-law

Address: E F M 852 Winnsboro Texas 75494

Phone number: 903-***-****

Years know: 8

Employer: C ity of Winnsboro (Clerk)

References

Name: Heather Coffman

Relation: F riend

Address: Dallas Texas

Phone number: 903-***-****

Years known: 11

Employer: N /A

Name: M indy Coley

Relation: Significant others mother

Address: P rinceton Texas

Phone number: 817-***-****

Years known: 2

Employer: H uman Resources

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