Human Resources Customer Service

*** ****** ****** ***. *

Clifton, NJ *****

973-***-****? ******@*****.***

Brittany J. Caesar

Dedicated Human Resources Professional with 6 years of experience managing

a full spectrum of human resources programs, services, and functions.

Seeking position that will provide me the opportunity to make a valuable

contribution to an Organization through training and development while

enforcing consistent application of company policy.

Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, staff development, mediation, conflict

resolution, benefits and compensation, HR records management, HR policies

development and legal compliance

Experience

Human Resources Manager 2010-Current Lowe's Home Improvement Jersey City,

NJ

. Operate as a Business Partner in ensuring the success of the business,

by managing payroll budgets and targets

. Structures and implement programs and policies in the areas of

training, compensation structures, benefits packages, incentives and

new-employee orientation

. Foster a teamwork/open-door environment conducive to positive dialogue

across the organization

. Maintain applicable files per policy

. Serve as an expert resource to store management when dealing with

employee issues

. Thoroughly manage Employee Relation Investigations

. Actively recruit top talent and ensure strategic recruitment programs

are in place

. Anticipate talent needs and help develop a talent pool for the

business

Human Resources Coordinator 2008-2010 Lowe's Home Improvement Union, NJ

. Achieved & maintained excellence in all administrative functions

. Ensured store scheduling and closing out payroll processes were

executed

. Updated and maintained confidentiality of employee personnel files

. Coordinated Employee Training to company standards

. Selected, Hired, & Engaged Talent

. Conducted New Hire Orientations and completed federal paperwork such

as I9s, W4s, etc.

. Maintained A High Level of Employee Engagement within my location

Cashier 2006-2008 Lowe's Home Improvement West Windsor, NJ

. Understood and responded appropriately to customer inquiries

. Responsible for quick efficient check outs of customers

. Greeted and acknowledged all customers in a friendly professional

manner

. Provided quick and responsive customer service

. Engaged customers to participate in Charitable programs

Education

2013 Fairleigh Dickinson University Hackensack, NJ

Human Resources Management

2004-2008 Rider University Lawrenceville, NJ

Bachelor of Arts in Liberal Studies with a Natural Science Concentration

Skills Proficient in the following:

- PeopleSoft HR System -Kronos

- Brass Ring Career Portal -Microsoft Office:

Outlook, Word, Excel, & PowerPoint

- Benefits/Payroll Administration -Legal Issues &

Compliance (ADA, EEO, FMLA, OSHA)

- Disciplinary Procedures -Employee Counseling

-Market-Wide Subject Matter Expert in Training Compliance

-Market-Wide Captainship of Engagement

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