Sales Customer Service

Julia Amsterdam

****************@*****.***

**** ** **** ******

Boynton Beach, FL 334**-***-*** 5129 (cell)

**/** ******* ******* *********

Wyndham Palm Aire

Pompano Beach, Florida

Job Title: Vacation Ownership Specialist/Podium Presenter

Duties Include: Selling vacation ownership to new and existing timeshare owners, explaining product,

giving tours of resort. Frontline Sales. Customer service, strength in overcoming objections, ability to

gain client’s trust. Podium presenting which includes informing potential clients about vacation ownership

and product knowledge. Licensed Florida Realtor.

10/10 10/14 It’s Just Lunch

801 East Hallandale Beach Blvd. Suite 201

Hallandale, FL 33009

Attn: Sandra Hatton

Job Title: Sales Manager 6/13 10/14

Duties Include: Head of Corporate Sales Training, training new employees in sales. Managing a team of

100 Dating Specialists, pushing and maintaining sales of over $1,000,000 yearly, creating and presenting

webinars, creating and maintaining policy, conducting interviews for perspective employees, creating

relationships with recruiters in search of new employees, conducting mystery shop calls, ongoing training

and sales support.

Job Title: Dating Specialist 10/10 6/13

Duties Include: Sales for dating memberships, outbound calls of 100 plus per day, phone close sales. I

was Employee of the Month twice and voted Top performer of 2011. I am a Top Producer in this company,

in the Top 5 consistently, and hit Club each month. I have lead and created webinars, am a strong source

of motivation for my colleagues, and help with company marketing. I was transferred from my NYC

office in which I met with clients face to face as a privilege to South Florida. I have worked in both a

home office and corporate office in Boca Raton. I work with foreign and domestic markets. I am also a

Senior Specialist that works with cancellations to get them back on board.

1/09 10/10 Kaplan Medical

1140 Broadway, 9th Floor, New York City, NY 100**-***-*** 5778

Attn: Naomi Shvorin, Douglas Lampart

Job Title: Medical Sales Advisor

Duties Include: Sales for USMLE medical students and NCLEX nursing students, processing orders and

selling test preparation over the phone, detailed product knowledge, working with international students,

F 1 student Visa advisor, hitting and exceeding sales goals, most outbound calls made and inbound calls

taken, highest enrollments, Sales Rep of the month consistently, winner of Bahamas Points to Paradise

Trip for highest overall sales, heavy phone volume, Microsoft office applications.

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TVI Actors Studio

9/06 2/09

165 West 46th Street, Suite 509, New York City, NY 100**-***-*** 1900

Attn: Susan Sleeper 917-***-****

Job Title: Director/Associate Director/Career Consultant

Duties Include: Career consultant for actors; including writing cover letters, mailings, resumes, headshot

consultations, coaching for auditions, career planning and goal setting, class registrations, workshop

monitoring, working with casting directors/agents for special events and classes, etc. Provided services as

an international student advisor/consultant to help implement SEVIS into school system. DSO for TVI,

covering all aspects of M 1 Visa students. Creating and implementing programs internationally

(Australia, England, Germany, South Africa, France) and Nationally (NYC, LA, Chicago, and throughout

US Universities). Conducting seminars and workshops, hiring of staff, casting directors/agents/teachers

for workshops and classes, payroll, directing school programs, sales (commission based), marketing, and

all necessary tasks for running an acting school.

JRP Acting School

3/06 9/06

200 Connecticut Avenue Norwalk, CT. 068**-***-*** 0080

Job Title: Academy Director

Duties Include: Teaching acting for students three to adult, all aspects of running an acting school

including auditioning prospective students, school registrations, sales, scheduling, marketing, meeting

with casting directors and agents, career planning for students, student evaluations, parent meetings,

hiring of teachers, promotions, event planning, IPOP in NYC, school newsletter, payroll, etc.

1/06 6/06 The Greater Hartford Academy of Performing Arts

15 Vernon St. Hartford, CT 06106 860-***-**** Attn: Jonathan Gillman

Job Title: Acting Teacher

Duties Include: Teaching acting and musical theater to high school students from around the state,

preparing seniors for the business of acting, directing share days, and all other teaching related tasks.

Performing Arts Programs

1/06 3/06

P.O. Box 58, Hartford, CT. 061**-***-*** 9642 Attn: Michael Lamb

Job Title: Acting Teacher

Duties Include: Teaching acting to students K 12 in various cities in CT. for an after school program.

7/04 12/05 The Lee Strasberg Theatre and Film Institute

115 East 15 St. NY, NY 100**-***-*** 5500 Attn: Victoria Krane, President

Job Title: International Student Advisor/Administrator

Duties Include: All tasks directed toward maintaining International laws and guidelines as pertaining to

SEVIS, accepting/interviewing international and US applicants, creating friendly international

environment, knowledge of SEVIS and international visas for F 1 students (certified Designated School

Official), processing OPT and CPT Visa requests, following reinstatement procedures, creating

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International user manuals, processing International transfer in and transfer out requests, maintaining

student status in SEVIS data base, holding International student meetings, evaluation of completed

application folders for decision, writing articles for school newsletter, liaison with departments at New

York University of assigned special programs, in charge of work study scholarship students, in charge of

updating school curriculum, sales, all tasks as required for school accreditation, updating and creating

new library system, updating all files, ordering supplies, event planning, teaching theatre games during

young actors summer program, assistance with theatre productions and workshops, creating industry

night/lecture series thru contacts and research, interviewing guest speakers/any other tasks/assignments as

deemed necessary by the administration.

Tribeca Artists Group

6/03 12/05

375 South End Avenue, Suite 17T NY, NY 100**-***-*** 5129

Job Title: Talent Manager/Co founder of Company Attn: Julia Amsterdam

Duties Include: All aspects of talent management, including the duties of starting a talent management

company, implementing rules, creating logos, research, interviewing and auditioning of prospective client

actors, casting, networking, creating and building relationships with clients, theatre groups, casting

directors, etc.

G&F Talent Management

1/03 6/03

86 Franklin Street, 4th Floor NY, NY 10013

Job Title: Assistant to Talent Manager

Duties Include: Overseeing clients’ careers, casting, submitting talent for auditions, audition/ monologue

coaching, heavy phone work (clients, casting directors, agents), heavy computer work (MAC and PCs),

general office organization/management, etc.

5/02 1/03 The Dorothy Palmer Agency

235 West 56th Street, Suite 24K NYC, NY 100**-***-*** 4280 Attn: Dorothy Palmer

Job Title: Personal Assistant to Ms. Palmer

Duties Included: Assisted in daily business including (but not limited to): evaluating

breakdowns/submitting clients, heavy phone work, personal escort to theatre/film events, and scouting

new talent.

5/02 7/02 Sarah Lawrence College Summer Intensive

1 Mead Way Bronxville, NY 107**-***-*** 0700 Attn: Kevin Confoy

Job Title: Teacher of Theatre for High School Intensive Arts Program

Duties Included: Structured daily lesson plans, taught acting, improvisation, scene study, auditioning,

theatre history, and acting as a business

Education

Sarah Lawrence College 5/03 M.F.A. Theatre (GPA 4.0)

Central Connecticut State University 5/01 B.A. Theatre, Magna cum Laude

Communications/Public Relations minor

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American Musical and Dramatic Academy 9/89 12/89 Musical Theatre

Member of Actor’s Equity Association

Florida Real Estate License

Administrative Skills

Outlook, Word, FileMaker Pro, PowerPoint, and Excel (PC and Mac).

Fluent in Polish (read/write/speak), outstanding organizational and follow through skills, high energy and assertive nature,

strict attention to detail, excellent interpersonal skills, fast learner, ability to multi task, capacity to handle confidential and

sensitive information, solid communication and writing skills, very strong sales skills, fearless, the ability to motivate

others.

Additional Work Experience:

1) Steptoe & Johnson LLP Washington DC (2003)

Palmer Road Bronxville, NY 107**-***-*** 8367

Job Title: Paralegal

Duties Include: Retrieving and copying documents for filing into records, filing into categories

specific to time dated material, researching documents that contained sensitive and confidential

information, flagging important and case specific material.

2) Irena’s Salon (1988 2003)

283 New Britain Ave Hartford CT 061**-***-*** 7717

Job Title: Manager/Nail technician/Computer imaging consultant

Duties Included: Managing a hair salon, appointment setting, hiring, payroll, inventory, computer

imaging consultations, retail sales of clothes in boutique and hair products, etc.

3) The Sheraton Hotel (1990 1991)

93 Church Street Hartford, CT 06106

Job Title: Head Waitress/Assistant Manager

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Duties Included: Opened this new restaurant from its’ very beginning. Setting up of restaurant every

morning, customer service, running food, serving customers, corporate events, all aspects of fine

dining including wine service, singing, etc.

4) Casting Director (Freelance 1994 2005)

Duties Included: Casting for several independent films, readings, and theatrical projects through

contacts made in the business.

5) Promotional Modeling/Sampling NYC/Bartender (1994 2005)

Job Title: Host/Cocktail Server/Brand Representative/Bartender

Duties Included: Informing customers of new products, product demonstration and sampling,

performance related duties (some included singing/speeches), extensive knowledge of products and

the ability to convey product advantages to consumers, generating consumer interest and excitement,

10 years of NYC bar/high volume restaurant experience, etc.

6) Acting Contest Judge

A. Irene Ryan Competition 2005

1. Semi Final Judge for Allentown, PA.

B. New Jersey State High School Competition

1. Acting Finals Judge 2005

2. Acting Finals Judge 2006

C. Miss Petite Connecticut Pageant 2006

1. Judge for all categories

Personal and Professional references available upon request.

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