Customer Service Sales
Resume:
*** ******* ** . *********, ** *****
Phone 903-***-**** . E-mail ************@******.***
Heather Balentine
Objective
To obtain a position I can best utilize my strong
customer relations and communication skills to the
benefit of the company I am employed
Education
August 2012 - December 2013 Paris Junior College
Business Management of Science
May 2009
Rains ISD
High School Diploma
Work experience
May 2014 - Present Texas Vision and Laser Center
Lead Receptionist
Scheduling appointments
Organizing surgery schedules for both doctors
Billing and Insurance
Acquiring insurance referrals
Mutli-phone line handling
Post payments to patients accounts
Updating patients demographics
Greeting, checking in patients, and checking out
patients
Assisting other receptionist with other duties
Making sure receptionist job duties are completed
Electronic filing to patients charts
Medical Records
Surgery financials
Verifying eligibility
CPT code knowledge
May 2013 - May 2014
Omnisys, LLC
Customer Service Representative/Sales Team
Answering Medicare Part B compliant Pharmacy phone
calls
Processing Medicare Part B claims
Verifying all contracts for the sales team
Closing all contracts for the sales team
Verifying EOB's
Making sure patients blood sugars logs are
complaint with Medicare Part B guidelines
Diagnosis code knowledge
April 2008 - May 2013
Buffalo Grill
Manager/Waitress
Managing all wait staff
Exchanging money
Verifying all sales at the end of the night
Ran daily shift reports
Ran daily credit card terminal report
Taking people's orders
Counting out tips
Greeting customer's
Counting safe daily
Customer transactions
References
Lisa McMillan: Administrative Assistant -
Kendall Thorton: Account Executive - 903-***-****
Jenny Moss: Charge Nurse of ICU - 903-***-****
Contact this candidate