Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Brooklyn, NY
Posted:
April 20, 2015

Contact this candidate

Resume:

RUSSELL PERLMUTTER

**** ****** * ***. **

Brooklyn, NY 11235

347-***-****

aco92a@r.postjobfree.com

Summary of Qualifications

Motivated, creative thinker and problem solver

Experienced multitasker in handling of all client issues

Ability to apply my skillset to the corporate and private areas

Professional Experience

Nagila Development, Jamaica, NY September 2006- January 2015

Property Manager/ Contractor Licensee

. Handled all aspects of real estate development and management section

8 and LINC programs interviewed all prospective tenants.

. Responsible for obtaining D.O.B. certifications for new construction

sites.

. Managed a team of 11 employees consisting of contractors, architects

and agents and supers

. Handled all tenants problems as well as collected rents, and repairs

. Resolved all issues with the housing development corp. of N.Y and all

landlord tenant issues in all five boroughs

. Met with tenant boards to negotiate all matters of concern to tenants

. Responsible for repair work at all sites. Managed over 500 units

St. Johns Episcopal Hospital, Far Rockaway, NY July 1995- September

2006

Patient Advocate/ Liaison

. Provided leadership and gained the confidence of the local community.

. Handled all aspects of patient/ resident issues regarding insurance

paperwork, DNR and legal documentation matters.

. Provided education courses to nurses and ancillary staff in

sensitivity training.

. Led several communication workshops and customer service training

seminars.

. Assisted individuals in placement into various adult and nursing

homes.

. Trained social work staff regarding the specific requirements of the

Orthodox Jewish community.

ENMS Corporation, Forest Hills, NY June 1992- June 1995

Assistant Manager- Franchising

. Researched new demographic locations for future restaurants.

. Handled potential franchisee financial information.

. Handled all mass mailings to potential franchisees.

Education

University of Phoenix, Phoenix, AZ June 2006

Master of Science in Business Administration

City University of New York Queens College, New York, NY June 1992

Bachelor of Arts Degree in Economics



Contact this candidate