administrative assistant

Vanessa Vega

**** ***** ***** ** ********, TX ***49

Cell: 469-***-****

****************@*****.***

Summary: In the interest of exploring employment opportunities with your company, am a motivated,

self-starting, and goal-oriented person with proven abilities. outstanding ability to work comfortably and

efficiently within a challenging, changing, and high stress environment while exercising flexibility,

teamwork, and an exceptional aptitude in learning new concepts in a short amount of time and utilize

them with great ease thereafter.

Skills and Abilities:

Time-management

Ability exercise proper telephone protocol

Ability to work without direction for very long hours

Excellent troubleshooting and sorting skills.

Experience organizing, editing and presenting material.

Ability to work as a team member and follow directions

Verbal and written communication skills

Ability to perform routine office work using basic clerical skills

Ability to operate business machines

Capable of researching and representing business

Ability to prioritize and learn quickly

Fluent in English and Spanish

Ability to develop and train staff

Proficient with Microsoft Office - Excel, Word, Internet and MS Windows

Knowledge of hardware - PC, Mac

Education and Training:

Richland College Office Support Specialist 07/2014 Garland, TX

Carrington College Dental Assistant 10/2013 Mesquite, TX

Mesquite High School Diploma 05/2011 Mesquite, TX

Certifications and Certificates

Internet Computing Core 3 Certification 07/2014 Garland, TX

Office Skills and Customers Services Certificates 07/2014 Garland, TX

Registered Dental Assistant 09/2013 Mesquite, TX

HIPAA certified 08/2013 Mesquite, TX

BLS CPR certified 02/2013 Mesquite, TX

OSHA trained 02/2013 Mesquite, TX

Work and Externship Experiences:

Richland College, Disability Services Office 10/14-Present Dallas, TX

Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing,

and organizing filing system.

Answered telephones and transferred calls to appropriate staff members.

Sorted and distributed incoming communication data, including faxes, letters and emails.

Created spreadsheets

Providing students with quality customer service

Offering translating services as needed

Assisting management with special projects.

Dental Assistant Externship, Dentistry for Children, 09/13-10/13 Mesquite, TX

Greet patients

Register new patients according to established office protocols

Assist patients to complete all necessary forms and documentation

Verify and update patient information

Inform patients of dental office procedures and policy

Move patients through appointments as scheduled

Enter all relevant patient information into data system

Maintain and manage patient records in compliance with privacy and security regulations

Answer and manage incoming calls

Sterilized and restocked dental instruments

North Mesquite High School, 08/11-09/12 Mesquite, TX

Assist lead teachers in planning, designing and implementing curriculum

Provide assistance in preparing lesson plans

Impart classroom instruction in accordance to lesson plans

Supervise and control students during class and when the lead teacher is not present

Assist students with carrying out classroom activities

Greet visitors

Answer and direct phones in a professional manner

Translated for students and parents

Assisted with facilitating parents conference meetings

Mesquite Day School, 01/13-04/12 Mesquite, TX

Substituted for infants to toddlers

Assisted with lessons plans and educational activities

Prepared snacks and lunch

Sanitized play area and sleeping cots

Contact this candidate