Customer Service Manager

**** ******* ***** ****** ****, CO *****

719-***-**** . *************@*****.***

Amy Palfrey

OBJECTIVE

To obtain new ployment d be a part of your company.

em an

EDUCATION

Belle Vernon Area High School Belle Vernon, Pennsylvania

Sand Creek High School Colorado Springs Colorado

Degree: High School Diploma, May 26, 2001

WORK EXPERIENCE

Grand Prix Motorsports 3105 W. County Line Rd. Littleton, CO 80129 303-***-****

*Inventory Manager November 2014 to March 2015

Duties Include compiling and recording product inventory. Report shortages, overages and damages. Handle ‘

claims and disputes. Computing accurate balances and prices. Manage inventory location records as well as

keeping department organized and efficient.

*Manager: Sara Young

Small Engine Medics 11

1 Wilcox Castle Rock, CO 80104 720-***-****

*Service Writer/Office Manager August 2014 to October 2014

Duties include use of Quickbooks, busy work load of writing service

contracts, phones, locating and ordering repair parts. Strong customer

service and sales.

*Owner: Ray Faylor

Walter’s Pizzeria 5194 S Lowell Blvd, Littleton, CO 80123 303-***-****

*Server/Bartender October 2013 to August 2014

Duties include customer service, high volume, independent shifts,

managing heavy incoming calls, bar and dining quest services.

*Manager: Trent Brotherton

Pasquinis Pizzeria 74

31 Park Meadows Drive Lonetree, CO 303-***-****

*Server November 2011 to December 2012

Duties include customer service, high volume large table sections,

up-selling, bartending, some food prep, and maintaining a clean

work area.

*Manager: Eddie Pizzano

Delta Transfer 53

5 Howard Street Delta, CO 970-***-****

*Office Manager May 2011 to October 2011

Duties include use of Quickbooks, mapping, book keeping,

filling, phones, paperwork, building moving contracts, sales

Payroll and monthly bill pay.

*Owner: Jeff Sanders

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Old Chicago 3190 New Center Point Co. Springs, CO 719-***-****

*Server/Closing Server November 2008 to January 2010

As closing server I was responsible to check fellow

Employee’s side work completion and release from shift.

* pervisor: Steve Strother

Su

Waffle House 4180 Austin Bluffs Parkway Co. Springs, CO 719-***-****

*Server/Trainer September 2006 to July 2008

Duties include hostess, customer service, food runner, dish washer,

food prep, cook, store trainer, responsible for employee paperwork,

filings, supervising work accuracy and maintaining a clean work area.

*Supervisor: Natasha Gendoes

SPECIAL SKILLS

Cash Register, POS System with Aloha Program, Calculator, Computer, Microsoft Works, Qwickbooks, Lightspeed, Data

Entry, Fax and Copy Machines. I am also TIPS certified.

PERSONAL

I am a positive and strong worker. I’m always striving to achieve new goals and improve my performance. I’m a fast

learner with ability, confiendence and pleasure working in demanding work enviroments. I have extensive communication

experience. I provide exceptional customer service and take pride in whatever work I do.

REFERENCES

Kristi Radke

*Family friend for 17 years *719-***-****

Donna Gilani

*Coworker and manager for 1 year *720-***-****

Laura Halbert

*Co worker for 1 year *970-***-****

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