Programmer Systems Analyst

ROSALIND L. CHANDLER

MCSE, MCP+I, MCP

*** **** **** ****** ************, IN 46410

**************@*****.*** 219-***-****

CAREER SUMMARY

GARY COMMUNITY SCHOOL CORPORATION

Technology Specialist August 2012 – Current

Update software on computers/laptops and reimage computers.

Assist staff and students in the use of technology.

Reset passwords in Active Directory.

Troubleshoot building problems thoroughly before forwarding to district technicians, including

checking for hardware errors or damage, confirming that software is properly installed and

updated, and checking cable connections to the hardware.

Perform routine maintenance on building hardware as directed by the district technicians,

including but not limited to, cleaning of dirt and dust, and hardware maintenance procedures.

Maintain an inventory listing of all technology and equipment and sharing that with the district

office for inclusion in the district databases and for fixed assets reporting.

Determine equipment needed for programs and set up equipment. Coordinate the use of

technology and equipment.

Provide listing of supplies needed for building technology, including ink/toner.

Programmer/Systems Analyst January 1990 – July 2011

Team leader on the conversion from RDS legacy system to SunGard software system.

Provided critical data needed to ascertain grants for the district.

Provided critical data needed to ascertain textbook reimbursement from the State.

Assisted scheduling principals with the scheduling process of students.

Developed and maintained the Career Center system.

Completed State Reports.

Generated training materials and performed training sessions for the user community on new

software; for example RDS Parent Access and Learning Connection.

Served as project leader on the Finance/Business Systems.

Served as project leader on the Extra Curricular Accounting systems.

Analyzed, developed, coded and tested new and existing programs in RPG III on an AS/400 Model

620.

Developed program enhancements and prepared system documentation.

Analyzed end user data requirements to determine data processing needs; modified existing

reports.

Implemented software programs.

Maintained various software systems, including, but not limited to, Budget/Finance, Payroll,

Human Resources and Student Accounting.

Established procedures for end users to effectively utilize various systems.

Resource person to assist end users in resolving system questions.

Suggested standards for continually improving programming.

Experienced in using Microsoft Office: Word, Excel, Access, Outlook and Powerpoint.

Provided technical support for the operations staff and the help desk training staff.

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Wrote conversion programs using RPGIII, CLP, SDA, DFU, Query and Debug to download files

from the NCR mainframe computer to the IBM mainframe computer.

Assisted in configuring the 5394 and the 5208 for the School System’s 12 AS/400-Model 10 sites

and the remote sites communicating through them.

Assisted in adding users and work stations to the Model D60 (central mainframe) and the AS/400-

Model 10 sites.

Programmer I, Programmer Intern, Secretary September 1977 - December 1989

Analyzed user data needs to provide accurate reports and/or assistance; analyzed, developed,

coded, and tested new and existing programs on the NCR Criterion and on the SYS/38.

Developed program enhancements and prepared system documentation. Assisted in system

implementation.

Wrote program code, modified, tested, debugged and documented programs on the NCR Criterion

using NEAT/3 programming language.

Performed secretarial duties: typing, filing, transcribing, shorthand, assembled the master calendar

and staff directory, answered telephones and greeted the public.

HUMAN RELATIONS & COMMUNICATION SKILLS

• Sharp in learning and comprehending new systems and methods

• Strong analytical and technical abilities

• Ability to work well independently or in a team environment in order to meet deadlines

• Ability to establish and maintain effective working relationships with employees and the public

• Effective and creative in problem solving

• Excellent organizational and communication skills

• Ability to multi-task projects

• Attentive listener

EDUCATION

Indiana University Northwest Gary, IN

Bachelor of Sciences, December 1983

Major: Business Concentration: Administration & Management

Related Courses:

Network Engineering September 2000 - March 2001

Certifications: MCSE, MCP+I, MCP

IBM COBOL Summer 1991

RPG II (Purdue University) Fall 1988

IBM System/38 Implementation Topics Summer 1988

IBM System/38 RPGIII & Structured Programming Summer 1988

IBM System/38 Application Programming Summer 1988

IBM System/38 Fundamentals Summer 1988

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