JAMES A. PRIDGETT
**** ******* ******, #**, *****, NY, 10462 CELL: 917-***-****: ********@*****.***
Technical Skills Summary
•Database Design • Network Upgrades
•Windows and Linux • Excellent communication skills
•System Upgrades •Coding and modularization
Professional Experience
SOS Security- New York, NY October 2014 to Present
Console Operator
• Operate and monitors multiple Access Control/Alarm Monitoring (C-Cure) and Digital Video Recording
(DVR) systems, email/messaging systems and phone lines for MC Graw-Hill Education.
• Production, extension and termination of employee and contractor IDs.
• Collates data and prepare various operational reports, updates, and maintains Emergency Response Plans
(ERP’s), Site Information Forms, Country Folders, Maps, Spreadsheets and Emergency/ Personnel Contact
Lists.
JP Morgan Chase- New York, NY September 2010 to July 2014
Security Officer
• Supervise employees in the loading dock
• Manage incoming and outgoing deliveries
• Prepares incident and alarm reports.
Summit Security- New York, NY June 2006 to September 2010
Security Officer
• Supervise employees in the loading dock
• Manage incoming and outgoing deliveries
• Prepares incident and alarm reports.
Allied Barton- New York, NY November 2004 to April 2006
Console Operator
• Monitored cameras on CCTV and alarms on a computer system,
• Dispatch security guards and assisted ADT operators with alarm reports,
• Implemented safety within the patrolling perimeters.
Brooklyn Community Housing Services- Brooklyn, NY March 2004 to May 2004
Help Desk Specialist (Internship)
• Updating of Windows systems,
•Installed routers.
Education
Mercy College 2008-2012
Dobbs Ferry, NY
Bachelor's Degree: Computer Information System
ASA Institute: The College of Excellence 2005-2007
Brooklyn, NY
Associate Degree: Network Administration and Security
Computer Career Center Inc. 2004-2005
Brooklyn, NY
Diploma in Help Desk Specialist Program