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Active Directory Technical Support

Location:
Toronto, ON, Canada
Posted:
April 16, 2015

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Resume:

Muhammad Omer Siddique

** ********* ****** ******** *******, L6Y5J2

Cell: 416-***-****

aco8d1@r.postjobfree.com

Objective An able, determined and skilled IT professional with over 5 years of experience seeking a position that

reflects my skills, attributes and creativity to meet the goals of myself and my employer

Professional Profile

Solid understanding of implementing and supporting Microsoft Server 2003,2008 R2, 2012 R2, Windows

8.1,Windows 7, Vista, XP, Suse,CentOS

Hand on experience of managing and maintaining, ADMT, ADAC,ADDS, DHCP, DNS, IIS, TCP/IP, DHCP,

WSUS,WDS,FSRM, ADRMS, Failover clustering, load balancing, ADUC LDAP, GPOs, file and folder permissions

.and Remote desktop

Vast knowledge of industry leading technologies including Active Directory, Vmware ESXi 4.1 / 5.0 / 5.5,

VMware Converter, P2P,V2V, VMware single sign on, and VMware vCenter, VMware Workstation, Fusion, VMware

vSphere Client, Oracle Virtual Box, Citrix Xenserver, XenCenter, Microsoft Hyper V

Experience in using third party applications and tools, winSCP, Putty, PowerCli, Open Filer, ISCSI, SCOM,

McAfee, and deployment tools such as WinPE, DISM, ImageX, Ntdsutil, MDT tool kit, Csvde,Ldifde, Powershell,

DSadd.

Excellent communication, leadership skills and a great team player.

Projects

Successful migration from 2003 R2 to Windows Server 2008 R2. This included migrating of users from

earlier servers, and upgrading servers with different roles implemented in such as DHCP, DNS and domain

controllers.

Integration of ESXI servers to the environment with HA, to reduce hardware and manage virtual machines

efficiently

Administered, and maintained a VMware ESXI environment with over 35 servers with VMs

Education

University of Toronto- Mississauga ON 2009-2013

Bachelor of Arts

Netsoft Communications.Inc 2014-2015

Infrastructure Analyst

Technical Certifications

• Microsoft: MCSA,MCSE,MCP

• Vmware: VCA,VCP (in progress)

• Citrix: CCA ( in progress)

Employment Experience

Xumbiel Inc Mississauga ON January 2014 -Present

Systems Administrator

Worked as a system administrator remotely for clients instructed by the company on and off site. Deployed, created and

managed virtual servers of Server 2008 R2 from images provided. Performed P2V of servers using VMware Converter.

Installed and configured vCenter on a separate ESX 5.0/5.5 server

Administered and maintained 35 VMWare ESXi Hosts v. 5.1 with 15 guest virtual machines per host

Used vCenter + vSphere web client to manage the VMware environment

Added and removed vNIC, vHARDDISK, vRAM, vCPU for better performance.

Documented successful deployment to company standards

Provided 3rd level technical support for the Infrastructure including DHCP, DNS, WINS, TCP/IP

Configured SAN storage and allocated chunks of LUN on ESXI 5.5

Created Clones of Machines for testing environment

Configured virtual storage in virtual machines

Used vConverter to Convert (P2V) Physical to virtual conversion

Maintained and monitored server health using DCDIAG, and repadmin

Holiday Inn Brockville ON June 2012- August 2013

Windows Administrator

Assisted system administrators, IT managers with the from the migration of 2003 R2 windows servers and deploying of

Active Directory 2008 R2. Responsible for creating user accounts, delegated permissions, various group policies and

along with shared folders/permissions.

Deployed and managed virtual servers of Windows Server 2008 R2. Mixed environment of Hyper V and

VMware

Integration of ESXI servers to the environment with HA, to reduce hardware and manage virtual

machines efficiently

Managed and supported the network Infrastructure, Installing, configuring and administering Windows

2008R2, Windows 2012 and Installing Active Directory (DNS, DHCP) .Creating Users and Group

Accounts, Creating Global Groups, Domain Local Groups, creating and managing GPOs, assigning

permissions to groups, creating and configuring Active Directory Site, troubleshooting replication

failures: building servers, workstations and troubleshooting

Decommissioned servers, seized the previous servers and transferred FSMO roles.

Monitored and trouble shoot all servers. Evaluated system performance, provided reports and

recommendations to management on deployment completions

Technical lead for the creation of the Windows 2008 R2 and 2012 server image, this included image

customization and hardening

Computer Connect, North York, Ontario July 2010-December 2011

Helpdesk Support / Technical Support

Responsible for providing Tier 1 & Tier 2 support to internal / external clients. Assisted with duties such as Active

Directory Support; troubleshoot and resolve e-mail issues, internet access, applications, security, permission, firewall,

system reboot and related issues.

Provide direct, routine technical advice/support, troubleshooting assistance, problem resolution, and

responses to inquiries through the Help Desk for PCs (both laptops and desktops), printers, PC/server

applications, telephones, remote access, document transfers, and conversion/retrieval of archived

documents to attorneys and staff either face-to-face, by remote access or on the telephone.

Creating user accounts, and resetting passwords.

Resolving LAN and connectivity related issues

Maintains log of all worked performed and processed, and turned in to supervisor by the end of the day



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