Customer Service Office

Marion John

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**** ******* ** ~ San Jose, CA. 95118

Home Phone 415-***-**** ~ Email ************@*****.***

O B J E C T I V E To gain a challenging position as an executive

administrator in a growth oriented organization that will

utilize my professional experience towards proving excellent

administrative service.

W O R K H I S T O R Y

February 2012-Present: Trinity Change Inc.

Resource Coordinator

. Create monthly schedules for employees.

. Act as liaison between Conservators, Service

Coordinators and the clients.

. See to it that client's appointment, medications and

daily needs are met and reports are properly archived.

. Evaluate and prepare clients quarterly report.

. Assist with hiring and new hire onboarding.

. Schedule and coordinate staff meetings to get feed backs

on progress and clarification on incidents.

. Answers a high volume of incoming calls while handling

in-person inquiries from clients and colleagues.

May 2010 - Feb.2012: Fallas Discount Store.

Cashier

. Maintaining adequate cash register balance before

starting shift and reconcile cash register at the end of

shift.

. Greet customer entering the establishment.

. Process customer transactions and make product

recommendations.

. Maintain a clean and neat work area.

Dec 2008- March.2010: San Jose Public Library

Library Aide

. Provide customer service to patrons.

. Check in & shelve books and other library materials.

. Assist patrons with inquires, locating and reserving

requested materials at various branches.

. Answered, screened and directed inbound phone calls.

. Received and assisted patrons and escorted them to

correct destinations; offices, rooms or meeting rooms.

E D U C A T I O N

Evergreen Valley College

2011- Present

Business Administration

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