Quality Control Service

GAIL GEORGE

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***********@*****.*** - 347-***-****

KNOWLEDGEABLE IN MICROSOFT OFFICE, FAX MACHINES, SWITCHBOARD OPERATIONS, VARIOUS COPY MACHINES,

PITNEY BOWES STAMP MACHINE, LAMENTATION MACHINE, MEDISOFT BILLING SOFTWARE, DATA ENTRY & MEDICAL

TERMINOLOGY.

WORK EXPERIENCE

FLOATER

WILLIAMS LEA – NEW YORK, NY – MAY 2014 TO PRESENT

RESPONSIBILITIES:

CIC – REPROGRAPHICS ASSOCIATE

● PROVIDE COPY SERVICES AND SCANNING AS PER CLIENT’S REQUESTS.

CURTIS, MALLET-PREVOST – RECORDS ASSOCIATE

● FULFILL CLIENT REQUESTS RECORDS FOR RECORDS DELIVERIES AND PICKUPS.

● PERFORM SCHEDULED SWEEPS FOR FILE INTAKE TO THE RECORDS DEPARTMENT.

● REFILE LOSE DOCUMENTS INTO PARENT FOLDERS LOCATED IN THE RECORD CENTER IN CLIENT/MATTER NUMBER

ORDER.

● SHIFT AND RESORT CLIENT FOLDERS ON THE SHELVES IN THE RECORD CENTER.

● PROVIDE SUPPORT TO PROJECTS ASSIGNED BY THE RECORDS MANAGER/SUPERVISOR AS NEEDED.

REPROGRAPHICS OPERATOR

MERRILL CORPORATION - NEW YORK, NY - MARCH 2006 TO APRIL 2012

RESPONSIBILITIES:

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● OPERATE OFFICE MACHINE SUCH AS HIGH SPEED BUSINESS PHOTOCOPIES & SCANNING DOCUMENTS.

● QUALITY CONTROL ALL PRINTED DOCUMENT & COPIES MADE FROM ORIGINALS.

● TAKE AND ORDER INVENTORY OF ALL COPIER MACHINES & PRINTING SUPPLIES.

● PROVIDE SERVICE CHECKS ON VARIOUS COPIERS BY VARIOUS CLIENTS AS NEEDED.

● INFORM CUSTOMER OF ANY CHANGES OR TIME ADJUSTMENTS OF COPY REQUESTS.

● PERFORM INTAKE SPECIALIST DUTIES.

REPROGRAPHICS OPERATOR

HARDESTY & HANOVER - NEW YORK, NY - MARCH 2003 TO DECEMBER 2004

RESPONSIBILITIES:

● OPERATE ALL OFFICE COPY MACHINES.

● SCAN, PRINT, COLLATE, ASSEMBLE AND DO A QUALITY CONTROL CHECK ON ALL PRINT AND COPY REQUESTS.

● PROVIDE SERVICE CHECK ON VARIOUS COPIERS AS NEEDED.

● EXPERIENCE WITH BINDING SUPPLIES SUCH AS VELO, SPIRAL, 3 HOLE PUNCH, WIRE AND TAPE BINDING AND

ALSO SADDLE STITCH BINDING.

● QUALITY CHECK ALL PRINTED DOCUMENTS & COPIES.

● PERFORM INTAKE SPECIALIST DUTIES.

REPROGRAPHICS OPERATOR

OCE' BUSINESS SERVICES - NEW YORK, NY - OCTOBER 1993 TO MARCH 2003

RESPONSIBILITIES:

● OPERATING VARIOUS COPIERS SUCH AS OCE', XEROX AND RICOH ETC.

● PROVIDE INTAKE EXPERTISE TO CUSTOMERS SELECTING COPY OR PRINTING SERVICES.

● QUALITY CONTROL ALL PRINTED DOCUMENTS & COPIES MADE.

● LISTEN & READ INSTRUCTIONS VERY CAREFULLY WITH ALL PRINT & COPY REQUESTS.

● CONFER WITH CLIENTS BY PHONE, EMAIL OR IN PERSON TO PROVIDE INFORMATION ABOUT SUPPLIES OR

SERVICES AND TO OBTAIN DETAILS OF COMPLAINTS.

● INTERACT TO ENSURE THAT APPROPRIATE CHANGES WERE MADE TO RESOLVE CUSTOMER'S PROBLEMS.

● PROVIDE MAILROOM OFFICE SERVICE SUCH AS SORTING MAIL AND PROCESS PACKAGES BY COURIER OR BY

POSTAGE IF NEEDED.

EDUCATION

MEDICAL BILLING

COMPUTER CAREER CENTER - BROOKLYN, NY

2003 TO 2004

BUSINESS MANAGEMENT

STRATFORD CAREER INSTITUTE - STANFORD, CT

2002 TO 2003

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