Customer Service Administrative Assistant

VERA GOODRUM

**** **.*** *** **.lauderdale,fl, ft.lauderdale, FL 33311 (H) 754-***-**** ( C) 754-***-****

***************@*****.***

Professional Summary

Administrative Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as theprimary

point of contact for both in-house and external phone and website queries.who continually maintains a positive attitudewhile interacting

with demanding clients. Serves as the primary point of contact for both in-house and external phone andwebsite queries. Administrative

Assitwho goes above and beyond basic administrative tasks and takes on multiple projects atonce. Excellent work ethic and strength in

boosting company morale.

Skills

Effective public speaker ReliableConflict resolution Organized[Number] WPM40

typing speed Pleasant demeanor

Flexible schedule Social media knowledge Team player Team

buildingOrganized Appointment settingGoal-oriented Excellent

planner and coordinator Reliable Customer service-oriented

Work History

03/2002 to Current

PRESIDENT

HEALING HEARTS OUTREACH AND EMPOWERMENT CENTER – 2001 NW.9TH AVE FORT LAUDERDALE, FLA

Publicized community services to maintain positive public relations with community members.

Communicated with individuals of all ethnic and cultural backgrounds on a daily basis. Coordinated project activities with other

city departments.

01/2010 to 09/2012

Manger

Twenty2 G-Crew – Fort Lauderdale, FL

Collaborated with developers, advertisers and production managers to market products and services. Traveled nationally and

internationally to meet with customers and deliver clear company messages. Coordinated and participated in promotional

activities and trade shows.

04/2011 to 04/2014

Home-health-Aide

Griswold Home Care – Fort Lauderdale, FL

Interviewed patients to obtain medical information, weight and height measurements and vital signs. Documented patient

information obtained from interviews. Managed clinical oversight for 44-bed unit. Administered medications and assisted in

diagnostic testing for HIV-positive patients. Demonstrated ability to lead and motivate outstanding healthcare teams. Provided

patient education.Took and recorded patients\\' temperature, pulse and blood pressure. Assisted patients with daily functions.

Education

2000

Computer Skills& Commucation Skills: Public Realtions

Global WorkForce1 - Fort Lauderdale, FL

Continuing education in Community

2012

Youth /Adult ministry: Teaching and inspire

MEC MINISTRY - Pompano Beach, 33060, FL

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