Customer Service Data Entry

rne St., Harper Woods, MI *****

Bettina Brown

@yahoo.com

.3301 Home: 313-***-****

OBJECTIVE

Seeking employment in the clerical field for which I have 19 years of experience through various office

administration positions.

EXPERIENCE

December 2014-Present H&R Block Saint Claire Shores, MI

Tax Preparer

Preparing and filing current and previous year tax returns.

T

Updating clients about tax law changes and informing them about new laws.

P

Assisting and issuing company financial products to clients who are interested.

U

Performing clerical tasks such as scheduling appointments, preparing memo, and filing important

A

and confidential client documents.

a

April 2002- October 2013 AT&T/YP Southfield, MI

Sales Support

Analyzing and processing client contracts and other sales documents.

S

Answering multi-line phones and filing time sensitive documents.

A

Assisting sales representatives with ad design aspects for Yellow Pages and White Pages for

A

AT&T contract clients.

Inputing important information in the CSS system.

A

I

March 2000- March 2002 Manpower/Ameritech Troy, MI

Distribution Clerk

Distributing AIPG books and postal mail

D

Filing time sensitive paperwork and other important documents.

D

Data entry

F

D

March 1999- August 1999 Manpower/Asset Accept Warren, MI

Data Entry Clerk

Data entry

D

Answering multi-line phone

D

Filing important documents

A

EDUCATION

Feburary 2013- May 2013 Wayne County Community College Detroit, MI

Computerized Accounting (Quickbooks)

Certificate of Completion

C

REFERENCES

Available upon request

Contact this candidate