Engineer Technical Support

A R U N BA L AG O PA L

Dubai, UAE

Mobile: +971-**-***-****

E mail: ***************@*****.***

CAREER OBJECTIVE

To work in a professional environment effectively and closely with a team in deploying Newer

Technologies for the optimum performance understanding the company’s needs. My endeavor in this

regard will surely deserve your confidence and enhance my knowledge.

PROFILE

• A dynamic professional with 5+ years of experience in Electrical Estimation, Sales and as

Technical Support Engineer in UAE.

Professionally qualified with a Master of Business Administration (MBA) & a Bachelors Degree

•

in Electronics & Communication Engineering (B.E)

• Hold a valid UAE Driving License for Light Vehicle.

• Computer literacy (MS Office, AutoCAD 2D, CCNA & MCP).

• Well experienced in Tendering, Estimation and Technical support

• A keen listener that works well with others, represent others and accepts responsibility.

• Proven ability to learn, work and advance in a fast paced busy work environment

• Exceptional communication, collaboration & team building skills with proficiency at grasping

new technical concepts quickly and utilize the same in a productive manner.

CAREER PROFILE

• Technical Support Engineer, AVI Infosys, Dubai, UAE (Mar 2015 April 2015*)

• Sales Engineer, Oxalis Group Ltd, Dubai, UAE (Nov 2011 Dec 2013)

• Electrical Estimation Engineer, Heliopolis Electric Co, Abu Dhabi, UAE (May 2008 – Oct 2011)

Job Profile: Technical Support Engineer (Biometric, Access Control and CCTV )

1

Obtained Training in CCTV System (IP/Analog), Access control and Biometric Time

Attendance system.

Configuration of CCTV, Time Attendance and Access Control System.

Pre Sales Site visit for Time Attendance, Access control and CCTV systems and preparing

BOQ understanding the client’s requirements

Responsible to plan and schedule the activities in liaison with Project Manager.

Supervising the installation job at site for CCTV.

Providing training for TA, AC and CCTV system to clients

Providing demonstration of various devices to clients

Follow up with clients

Material Take offs from drawings

Job Profile: Electrical Estimation Engineer

Responsible for estimation of Electrical Power and Street Lighting system such as HV

Switchgear, Transformers, LV Switchgear panels, power cabling.

Project Estimation and composing proposal in compliance with the technical specifications

and requirements

Reviewing contract documents to ensure scope of work, verifying bill of Quantities as per

drawings.

Reviewing drawings and consider the work that includes in the Scope of Work are reflected in

the Bill of Quantities.

Monitor the Quantity Take off team to perform accurate take off for various electrical systems

and perform costing as per the reviewed quantity take off.

Determine and float enquiries to suppliers; coordinating with them.

Working closely with project support manager to assist in releasing offers to main contractor or

client.

Review drawings, specifications and all other documents.

Evaluating tender documents, drawings, & schedules

Floating Enquiries to Suppliers

Comparison Studies based on suppliers Quotations

Job Profile: Sales Engineer

Searching for new clients who could benefit from Oxalis Group products ( CCTV) in my

designated regions.

Travelling to visit potential clients at Operator, EPC and Systems Integrator levels.

Establishing new, and maintaining existing, long term relationships with customers.

Managing and interpreting customer requirements.

Analysis of customer requirement specifications for suitability to Oxalis Group

products.

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Assisting in the collation of information and calculation of quotations.

Preparation of weekly and monthly reports for head office.

Supporting marketing by attending trade shows, conferences and other marketing

events.

Making technical presentations and demonstrating how a product will meet client

Needs

TRAINING

Basic First Aid

Basic Fire Fighting

ISO 9001:2008 Awareness Training

PROFESSIONAL QUALIFICATIONS

• Master of Business Administration (MBA)

Bharathiar University, India. Sep 2006

• Bachelors Degree (B.E.) in Electronics & Communication Engineering

Vishveshwariah Technological University, India Oct 2003

COMPUTER SKILLS

• Adept in MS Office, Internet and E mail applications

• AutoCAD 2D, CCNA & MCP Course, MS Project

PERSONAL DETAILS

Nationality : Indian

Date of Birth : 04 02 1981

Status : Married

Visa Status : * Cancelling the Pink Visa with AVI Infosys on 25/04/2015

and coming on visit (Have NOC from company)

Languages Known : English, Hindi, Tamil and Malayalam

Driving License : Valid UAE License for Light Vehicles

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