Customer Service Sales

Jared Malinowski

**** ******** **, *******, ** **566

*****.**********@*****.***

Education

Bachelor of Arts, Music Industry, December 2011

State University of New York College at Oneonta

Work Experience

Hertz, Great Neck, NY

2012 - 2014

Assistant Branch Manager, Full-time

. Increase location's revenue by going on sales calls and developing

relationships with body shops and dealerships in order to gain

referrals

. Reach location's goals by selling coverage packages (Loss Damage

Waiver, Liability Insurance Supplement, Personal Accident Insurance,

and Personal Effects Coverage) and up-selling customers into higher

priced vehicles

. Help develop employees and motivate them to reach the next level

. Complete rental agreements and contracts for business, leisure, and

insurance replacement rentals

. Clean and prepare cars for customers

Trugreen, Albany, NY Summer 2012

Sales Representative, Full-time

. Door to door sales for lawn care and tree/shrub programs

. Telemarketing for canceled customers

. Consistently meet weekly quotas

SUNY Oneonta Phonathon, Oneonta, NY

2010 - 2011

Fundraiser, Part-time

. Called alumni and parents to update records and raise money for

scholarships, academic programs, library resources, faculty

recruitment, and other projects

. Consistently earned performance incentives for fundraising efforts

Volunteer & Community work

. Nassau University Medical Center, East Meadow, NY

Winter 2014 - Spring 2015

. South Shore Hand Therapy, Merrick, NY

Fall 2013

. Franklin Food Pantry, Franklin, MA

June 2011

. United Way, Oneonta, NY

May 2011

. World Food Program, Poultney, VT

November 2010

. Lifehouse Organization, Oneonta, NY

April 2010

Activities & accomplishments

* Hertz Nassau County Top Assistant Manager, July 2013, Awarded for

showing outstanding work in areas of: Employee Development, Customer

Service, and Revenue Growth

* Member of Hertz Fast Track Program, Weekly class designed to expedite

promotion process to selected employees who achieve high sales numbers

and show outstanding customer service

* Phi Theta Kappa Honor Society

* Psi Beta National Honor Society in Psychology

* Member of Rock and Blues Ensemble, 2010; Musician in local bands

* Member of SUNY Cortland wrestling team, 2006-2008

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