Customer Service Representative
Resume:
Rebeca Checo
Brooklyn, NY 11211
Phone: 347-***-****
Email:**********@*****.***
Objective
Dedicated student seeking a position to work in an environment which will give me a chance to
explore the workings of the industry as well as achieve the corporate goals your organization is
renowned for
Summary of Qualifications
8 years of customer service
Bilingual fluently (English/Spanish)
Excellent written and verbal communication skills, with an eye for detail
Productive in a high volume, high stress, environment
Proficient in Microsoft (Word, Excel, PowerPoint), Adobe ( Photoshop, Dreamweaver)
Self-starter with a can do attitude
Employment History
Bitton Events Aventura, FL
Jan 2015- Present
PR Director
Responsible for working with media outlets to publish timely company information such as press
releases, brochures or any public related material needed.
Dedicated to making sure the company's strategy is consistent and reflects the company's vision.
Responsible for producing and publishing mass communications with email blasts and marketing
campaigns.
Smoothie King North Miami, FL
Sept 2013- Present
Shift Leader
Creating custom-blended smoothies the “Smoothie King Way”
Upselling of our nutritional supplements and vitamins interactively
Providing guests with information regarding products
Supplying the best experience in the business
Cocolimon Frozen Yogurt Coral Gables, FL
Feb 2013-Sept 2013
Crew Member
Aided customers with questions about frozen yogurt and its benefits.
Monitored every transaction through point of sale system
Stocked retail items on the shelves
Greeted each customer when they entered the store
NYU Downtown Hospital New York, NY
May 2007- August 2012
File Clerk/ Customer Service Representative
Assisted patients as they enter office and via phone
Performed filing, data management, drafting, and editing short office memos
Assisted with all other office administrative duties
Education
Barry University Miami Shores, FL
Graduating May 2015
August 2011- Present Major: Public Relations
Contact this candidate