Customer Service Sales

Johnny Thomas

Greater Los Angeles, CA

213-***-**** **************@*******.***

OBJECTIVE

Seeking as an Administrative Clerk or Shipping and Receiving Associate to develop my skills and increase

my marketability, as well as support the company team and build strong business relationships.

SKILLS

• MS Word • QuickBooks • Attention to Detail

• MS Excel/ • Import/Export • Freight Forwarding

• Publisher • Management Skills • Shipping and Receiving

• MS Access • Administrative Skills • Telephone Skills

• Internet/E-Mail MS • Scheduling Appointments • General Office Procedures

• PowerPoint/Outlook • Maintenance Skills • Reliable, Prompt, & Efficient

• Dispatching • Customer Service • Excellent Communication Skills

• Forklift Certified sit down/cherry

picker

WORK EXPERIENCE

Logistics & Display Specialist Target Corporation Sept. 2008 – Mar.

2014

Responsibilities: Pulling, stocking, and displaying merchandise; Attending up 50 people daily with questions

and problems, locating items; Completing PDF order forms for 30 department; Use PDA system to manage

and cycle count inventory; Assigning prices using a portable tag and label maker; Ensuring cleanliness and

order in the stockroom and store; Using a variety of machines such as: Crown, Wave Picker, Pallet Jack and

Power Jack.

Logistics Specialist & Sales Rep Food for Less Oct. 2004 – Sept.

2007

Responsibilities: Unloading 2 freight trucks with an average of 30+ pallets; Stocked merchandise for 20+

aisles; Ensured shelve presentation was excellent and that the aisles were clean and uniformed; Creating and

receiving purchase orders and verifying that purchase orders were complete upon delivery; provided excellent

and expedient customer service; Handled an average of $10,000 in receive payment by cash, check, credit

cards, vouchers, EBT and WIC; Issued receipts, refunds, credits, or exchanges.

Package Handler FedEx Shipping Feb. 2006 – Mar. 2007

Responsibilities: Unloading 3 freight trucks; Cross-docked, staged, scanned and labeled packages for delivery

trucks; Inspected 300+ packages; Followed processing protocol to provide expedient scanning and labeling;

Preparing shipments for postal or commercial conveyance; Determined most economical, efficient shipping

method, and appropriate container.

EDUCATION

Diversified Vocational College Transportation and Logistics Technology

Los Angeles, California Certified

Diversified Vocational College Business Office Administration

Los Angeles, California Certified

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