Customer Service Data Entry

NICHOLAS BROWN

CONTACT INFORMATION

EMAIL: ****************@*****.*** PHONE NUMBER: 404-***-****

FAYETTEVILLE, GA

OBJECTIVE

MY CURRENT GOAL IS TO CONTINUE MY GROWTH IN A POSITION THAT WILL UTILIZE MY SKILLS AND EXPERIENCES AND WHICH WILL PROVIDE ME THE

OPPORTUNITY FOR GROWTH AND ADVANCEMENT.

HIGHLIGHTS OF QUALIFICATIONS

• PROVEN ABILITY TO SUCCESSFULLY IDENTIFY DEFICIENCIES AND POTENTIAL OPPORTUNITIES, AND DEVELOP INNOVATIVE SOLUTIONS FOR

INCREASING RELIABILITY AND IMPROVING PRODUCTIVITY.

• RECOGNIZED FOR ABILITY TO PLAN, ORGANIZE AND COORDINATE PRIORITIES IN AN EXPEDIENT MANNER

• ABLE TO COMMUNICATE WELL WITH MANAGERS, GENERAL PUBLIC AND CUSTOMERS.

• PERSONABLE AND PROFESSIONAL WITH A STRONG CUSTOMER SERVICE ORIENTATION.

• EXPERIENCE WITH ALL MICROSOFT SUITE APPLICATIONS.

• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.

EMPLOYMENT HISTORY

HOME DEPOT JAN2014 – CURRENT

MCDONOUGH GA

● PACKAGING MERCHANDISE FOR SHIPMENT

● FINDING STOCK AND MERCHANDISE IN THE WAREHOUSE

● ASSISTING IN ANNUAL INVENTORIES

● USING COMPUTER EQUIPMENT TO GENERATE LABELS

● DATA ENTRY

WEDLOWE TRUCKING

RIVERDALE, GA

GENERAL CLERK, SEPT 2012 – JAN 2014

● DISPATCH AND SUPERVISE DRIVER

● FORWARDS INFORMATION BY RECEIVING AND DISTRIBUTING COMMUNICATIONS, COLLECTING AND MAILING CORRESPONDENCE, AND COPYING

INFORMATION.

● OCCASIONAL TROUBLESHOOTING AND REPAIR OF OFFICE EQUIPMENT INCLUDING COMPUTERS, PRINTERS, FAX MACHINES, AND COMPUTER

NETWORK

● MAINTAINS SUPPLIES BY CHECKING STOCK TO DETERMINE INVENTORY LEVELS, ANTICIPATING REQUIREMENTS, PLACING ORDERS, VERIFYING

RECEIPT, AND STOCKING ITEMS.

● ANSWERED TELEPHONES IN A PROFESSIONAL AND COURTEOUS MANNER TO ASSIST WITH CALLER INQUIRIES.

● CREATING INVOICES, PRINTED RECEIPTS, AND BALANCED WHEN NEEDED TO ASSIST IN THE BOOK KEEPING PROCESS.

● OCCASIONALLY ORDERED AND TRACKED PARTS FOR FLEET MANAGER TO ENSURE PROPER DELIVERY AND STORAGE.

● EXPERIENCE USING WORD PROCESSING SOFTWARE TO PREPARE A VARIETY OF DOCUMENTS AND DATA ENTRY

BANK OF AMERICA, IRS LOCK BOX

COLLEGE PARK, GA 30214

LOCK BOX TECHNICIAN, FEB 2012 - SEPT 2012

● PROCESSED CHECKS, CASH, VOUCHERS IN MPE ROOM

● MANAGED HEAVE WORK LOAD WITH OVERALL 98% BALANCE ACCURACY

● WORKED WITH VARIOUS MICROSOFT SUITE APPLICATIONS DAILY

● MANAGED AND TRAINED NEW HIRES AND CURRENT EMPLOYEES

EDUCATION

DEVRY UNIVERSITY MARCH 2012- PRESENT

● COMPUTER SCIENCE

PROFESSIONAL BARTENDING SCHOOL OF ATLANTA- JAN 2011

● MASTER OF MIXOLOGY

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