Melissa Howard
Contact
Tulsa, OK 74146
E-mail: *******@*****.***
Phone: 918-***-****
Career Goals
My immediate career goal is expand my drafting experience to include sizing conduit and cable trays, sizing motor
and heater cables. Within 3 years I would like to include PLC programming and HMI screen development to my skill
sets. Within 5 years, my goal is to be a senior electrical design drafter with a well rounded skill set that will make me
an invaluable asset to the company where I am working.
Work experience
Express Integrated Technologies July 2014 - Present
Electrical Designer with experience in heat trace design, cable tray design. I have also been assisting in creating
electrical drafting standards, skill sets. Verifying data sheets, instrument indices, and I/O lists. CAD Manager--creating budget and licensing requirements for the CAD software throughout the company--installation and support of CAD software
Southwestern Payroll via Springpoint Technology April 2014-May 2014
Client Support Specialist- Use SQL and Crystal Reports to create reports and help with daily manual payroll duties –
this was a temporary position
John Zink Hamworthy Combustion May 2013 - March 2014
Controls Designer II. Job duties include the creation of p&ids, pipe rack drawings and the creation of standard
drawing processes.
Exterran Oct 2007 May 2013
Electrical Design Drafter with experience in junction box layout, control panel layout, and instrument location plans
based on information from Engineers and Designers using AutoCAD 2012 and CADWorx. I have experience with
both 2D and 3D drawings. Create I/O lists from P&ID's in MS Excel. Create bills of material to be purchased and
input into Oracle PLM for purchasing. Submit requisitions for materials using Oracle. Submit a request for quote
from vendors adhering to company standards.
•AutoCAD
•CADWorx
•Microsoft Office Suite (Word, Excel, Access, PowerPoint)
•Oracle PLM
AT&T June 2007 Oct 2007
Tier 1 Technical Support
Provide technical hardware support to customers. Answer complex billing and general customer support.
US Cellular Jan 2005 Sept 2006
National Resolutions Specialist Handle complex technical support and billing issues that cannot be resolved by Tier 1
level customer support.
Tidy Gals Housekeeping and other services Jan 2004 Sept 2005
Owner
General owner responsibilities, management, employee training, accounting.
National Electronics Warranties Oct 2001 Sept 2004
Customer Service
Customer support and technical support for a variety of electronic appliances. Scheduling of service requests and
contacting manufacturers for warranty issues.
Qualifications
•Microsoft Project
•Microsoft Visio
•Visual Studio Professional 2010/2012
•SQL Server
•Microsoft Expressions
•HTML
•CSS Design
•Java
•C#
•Python
•.Net
Education
Oklahoma State University - MBA/MIS - currently attending
University of Phoenix - Bachelor of Science Information Technology/Software Engineering
June 2010 January 2013
Web Design including HTML and CSS W3C standards.
Java/J2EE programming
C#.NET
Project Management
Technical Writing
GPA of 3.88 out of 4.0.
Trinity Valley Community College - Mechanical Drafting and Design Certificate Aug 1998
Aug 2000
Architectural, Structural, and Mechanical Drafting standards
Interests
I have a wide array of interests including computer hardware and software, new programming languages, latest
technology and development that interest me. I also like to paint in oils and am an avid knitter and crocheter. I enjoy
the outdoors and gardening.