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Customer Service Data Entry

Location:
Broadview Heights, OH
Posted:
April 16, 2015

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Resume:

Dawn C. Gardella

**** ****** ****. #****

Broadview Heights, Ohio 44147

216-***-****

**************@*****.***

CAREER SUMMARY

Results-oriented professional with experience in data entry, records management, and secretarial skills.

Proven expertise in the areas of customer service and basic office skills. Able to quickly develop an

understanding of client needs with demonstrated competencies in:

Scheduling Appointments Answering multiple phone lines

Customer Service Custom Computer Programs

PROFESSIONAL EXPERIENCES:

Iconma (Oracle), Solon, Ohio November 2014-present

Front Desk Receptionist

Answering multi phone lines and directing calls

Mail distribution

Greeting guests

Keeping break rooms stocked and organized

Various office duties

A-Brite Plating Company, Cleveland Ohio December 2011-August 2014

Receptionist/Data Entry

Answering multi phone lines and directing calls

Data Entry

Constructing operator and instruction manuals

Preparing & participating in ISO audits

Assisted with sales and production

Shipping and Receiving

Inspection of parts

Various office duties

Everstaff, Independence Ohio February 2011-December 2011

Data Entry Clerk

Processing rebates, over 800 daily

Drs. Saridakis, Scanlon, and Loyke, Sagamore Hills Ohio July 2005-November 2010

Records Management

Filing

Preparing charts for physicians

Answering multi phone lines

Checking patients in and out

Assisting physicians with medical procedures

Mail distribution

Assisting with test results and prescriptions

Banking

Ameritemps, Parma Ohio March 2005-May2005

Data Entry Clerk

Reviewing credit card applications

Reissuing replacement credit cards

Customer service for card members

Tabone Funeral Home, Solon, Ohio August 2004-February 2005

Secretary

Preparing and typing death certificates, funeral announcements, and books

Filing

Answering multi phone lines

Obtaining burial permits

Light cleaning and preparing rooms for families

Greeting guests

Aramark Refreshments, Valley View, Ohio March 2003-May 2004

Money Counter, Data entry clerk

Counting money brought in from drivers

Balancing safe

Ordering money

Data entry

Answering multi phone lines

Customer service

Completing orders for next day delivery

Shipping vis UPS



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