Customer Service Accounts Payable

AGATA FORENDA

• *****.*******@*****.***

**** *. **** ***, ******* Park, IL 60707

Professional Summary

Office Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point

of contact for both in-house and external phone and website queries.

Skills

Expertise in invoice and payment transactions Professional phone etiquette

Account reconciliation Customer service-oriented

Intuit QuickBooks specialist U.P.S. shipping software

Peachtree A/P and A/R

Work History

Office Manager, 0 4/2003 to 1 0/2013

Alecto Industries – Maywood, IL

Oversaw inventory and office supply purchases.

Processed accounts receivable and accounts payable.

Liaised with vendors to order and maintain inventory of office supplies.

Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.

Reduced overhead by taking on more responsibility with creative and administrative projects.

Contacted patients regarding unpaid and underpaid accounts to resolve any issues.

Composed effective accounting reports summarizing accounts payable data.

Posted receipts to appropriate general ledger accounts.

Monitored payments due from clients and promptly contacted clients with past due payments.

Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Researched and resolved accounts payable discrepancies.

Reconciled vendor statements and handled payment complaints or discrepancies.

Reviewed all expense reports for accuracy and proper expense disclosure.

Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

Ordered and distributed office supplies while adhering to a fixed office budget.

Managed office supplies, vendors, organization and upkeep.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Screened all visitors and directed them to the correct employee or office.

Administrative Assistant, 1 2/1998 to 0 4/2003

Barnes Screw Machine Products – Chicago, IL

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Entered financial data into the company accounting database to be verified and reconciled.

Generated invoices upon receipt of billing information and tracked collection progress.

Tracked financial progress by creating quarterly and yearly balance sheets.

Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.

Reconciled company bank, credit card and line of credit accounts.

Communicated with customers to identify and resolve outstanding payments.

Composed effective accounting reports summarizing accounts payable data.

Posted receipts to appropriate general ledger accounts.

Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.

Education

Accounting:

Triton College - River Grove, IL

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