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Customer Service Medical

Location:
San Francisco, CA
Posted:
April 14, 2015

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Resume:

GRETA FISHER

**** ******** ******* ** ******, TX 77396

aco6wi@r.postjobfree.com

832-***-****

SUMMARY OF QUALIFICATIONS

. Detailed oriented and quality focused professional trained in medical

administrative support.

. Successful track record in finding problems, performing necessary

change through project management and multi-task effectively while

meeting specified deadlines.

. Highly experienced in posting deposits/payments and reconciling

accounts with a high degree of accuracy.

. Proficient in data base management and in a variety of software

applications; MS Office Suite, Data Entry Terminal

. Highly experienced in Customer Service.

PROFESSIONAL EXPERIENCE

Medical Billing/Coder, Houston Pediatric Urology, Houston, TX

3/2011-06/2014

. Supervise, mentor, provide leadership, innovative problem resolution,

administrative and training needs/support, and staff development daily

for 5 employees. Highly qualified in customer representative Compiled

and maintained medical records of patients to document conditions and

treatment, provided, insurance data for physicians. Customer Service

representative, Compiled medical care and census data for coding

statistical reports. Entered data, such as demographic

characteristics, history and extent of disease, diagnostic procedures

into computer systems which consisted of medical manager and e-

clinical works, HCPCS Coding, ICD-9-10 and CPT coding, credentialing

Insurances, facilities, payroll, surgery, scheduling. filing claims.

posting checks. follow up on claims.,read medical records and give

diagnosis and procedure codes, credentialing for two physicians and

making sure licenses does not expire, facilities and insurances.

Supervised 5 employees, work on Medical Manager and Eclinical

Works.Phlebotomy.

Obstetrical and Gynecological Associates, Houston, TX

3/2010-6/2011

. Physician Financial Services; Performed billing and coding,ICD-9,10

and CPT coding and appeals, advising patients on their financial

responsibility surgery and Ob deposits, also collecting those amount

when their due. Highly qualified in Customer service

representative,Collecting office visit copays,dedutibles and cash

payment. Reading medical records and putting diagnosis and procedures

codes on them. Posting checks and turning them. The system I was using

was Medical Manager.

Medical Office Manager, Alan David Rosen M.D, Houston, TX

06/1997-3/2010

. Supervise, mentor, provide leadership, innovative problem resolution,

administrative and training needs/support, and staff development daily

for 4 employees. Highly qualified in Customer service

representative, ed management,medical billing,ICD-9,10 and CPT,patient

scheduling, physician credentialing and facility

credentialing,deposits,posti ng payments. Managing 4 employees.

Appealing claims,payroll,employee scheduling and vacation scheduled.

Setting up meeting and conducting in the office,softwear was

medisoft,filing claims, collecting surgery deposits and ob. deposits,

took care of all credentialing in the office, made sure his license

didn't expire, stated iv's with every procedure in the office,

administered immunizations to patients according to

age.(i.e.Intramuscular,subcutaneous and sub dermal);Phlebotomy.

Fisher,

Page 2

Phlebotomist, Quest Diagnostic Laboratory, Houston, TX

04/1988-03/2010

. Prepared patients history for physicians, perform accurate blood draws

and any clinical procedures according to the physicians request(i.e.

Infant screening test; Neonatal screening tests; The PKU test, hearing

and vision test)I Performed paternity testing and Chain of custody

test.Collected specimens upon physicians request (i.e. Urine specimen,

blood cultures, and tissue samples. Processed patient's specimen for

the laboratory to complete testing. Sorting and filed copies of

requisition for proper record keeping. Executed roving

responsibilities as the doctors paged for services upon request,

Highly qualified in Customer service representative .

EDUCATION AND CERTIFICATES

ASSOCIATE OF SCIENCE - PRE- NURSING

TEXAS SOUTHERN UNIVERSITY Houston, Texas

DIPLOMA - MEDICAL ASSISTANT TECH

BRYMAN COLLEGE Houston, Texas

CERTIFICATE - MEDICAL BILLING AND CODING

TEXAS SOUTHERN UNIVERSITY Houston, Texas

DIPLOMA-FOREST BROOK HIGH SCHOOL



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