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Management Manager

Location:
San Antonio, TX
Posted:
April 14, 2015

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Resume:

Ken Whittington

**** ***** ***, *** *******, TX *8249

(h) 210-***-**** or (c) 210-***-**** - **************@*****.***

Background:

Led and developed product initiatives in medical, legal, retail, consumer,

federal, financial, and enterprise markets to increase productivity and

revenue, and lower automation costs..

Provided commercial and defense software product development for consumer

and enterprise systems across a diverse field of vertical industries.

Applications and technologies designed and deployed include military health

systems, web-based business portals, integrated retail point-of-sale

management systems, automation systems, consumer shrink-wrap software, Web

Services, real-time defense systems, defense system modeling, legal office

business and database applications, VoIP services, embedded navigation

systems, high performance XML Database Systems, network management, and

security systems.

. Delivery highlights:

. Primary Architect Medical Command health systems

. Best-of-Breed (PC World Magazine) PC Productivity products

. Best product (Gartner Group) for native XML databases

. World's first multitasking commercial backup product for Windows

. Windows PC Remote Control commercial product

. First VoIP forum server and first competitor VoIP soft-phone

. Designed and deployed many applications and system components; most

recently a large-scale Web Application ASP.NET 3.5.4.0//C# using

Telerik Ajax controls

. Led and developed in teams on product and program organizations of

consisting of development, quality assurance, documentation,

manufacturing and product management for four versions of industry

leading system management products resulting in greater than planned

revenue forecasts

. Led product development of large scale Enterprise Network Systems

Management product, resulting in sale of technology to Hewlett-Packard

. Led design and deployment of industrial grade VoIP gateway network

systems for POTS to IP global calling network resulting in company

becoming international leader in VoIP

. Designed and deployed working model and simulation of the Air Force

Satellite Control Network (AFSCN).

Technical familiarity:

. Platforms/Methods Windows, Linux, IIS, Apache, Scrum, Agile,

Iterative, Waterfall

. Development Tools Visual Studio, ASP.NET, Automated Test,

Eclipse, UML

. Languages/Protocols..: ASP.NET 4.5, C#, SQL, MVC, WPF, WCF, PHP,

Java, ASM/C/C++ VB, HTML5, XML, JavaScript, CSS, Flash

. Productivity Software: Microsoft Office, Project, PowerPoint, Visio

. Databases/Reporting..: SQL Server, Oracle, MySQL

Of Note:

. Education BSIT; 3.94 GPA University of Phoenix 2007

. Certifications Security +, USAF AFSCN

. Associations PMI, PDMA, IEEE

. Published PC World, CIO, PC Magazine, eAI Journal, SD

Times

DoD DENCOM July 2012 - Present

Senior Software Developer

. Developing Dental Clinic Web-based automation and networking for

global U.S. Armed Forces.

. DICOM/PACS Server Network design and implementation for global

management of HIPAA compliant distribution and archive of dental

imaging created by multiple modalities.

. Tools include Leadtools imagery and medical libraries, Javascript,

jQuery, HTML5, CSS, ASP.NET 4.5, C#, Java, SQL Server 2012, MVC 4, Web

Services (REST), Json, WCF, C# Threading, EMC ATMOS API (Cloud),

Visual Studio 2010 and 2012 Ultimate Editions, and Community 2013.

CloudMDs September 2010 - July

2012

Software and Product Developer

. Created significant new business opportunities by delivering feature-

rich medical practice large-scale web application

. Developed large scale web application in ASP.NET 2.0, 3.5, 4.0, C#,

SQL Server, Web Services, HTML, JavaScript, CSS, Telerik Ajax,

SubSonic ORM, Code First, Linq

. Provide product and business support

OPERATION HOMEFRONT February 2009 -

September 2010

Senior Software Engineer and Product Designer

. Developed and led test and deployment of a .NET commercial large-scale

web-based application for assisting military families materially

increasing operations productivity

. Design/develop commercial business portals

. Core technologies include ASP, ASP.NET, JavaScript, VB, CSS, C#, SQL

(SQL Server).

. Define business processes and develop business portal in ASP.NET

. Define, research, identify, and procure required portal technologies

BSL LTD. September 2005 - January

2009

CTO, Software Product Manager and Web Developer

. Ported ASP.NET/C#/SQL Server web app to PHP/MYSql

. Design/develop commercial business portal

. Core technologies include ASP.NET 2.0/3.5, C#, PHP, JavaScript, CSS,

MySQL, C#, SQL Server, and .NET.

. Define business processes and develop business portal in PHP

. Define, research, identify, and procure required portal technologies

. Manage outsourced development team

PRODOC November 2005 - October

2007

Software Product Manager

. Define product requirements for law practice automation

. Create and write Product Requirements Definition

. Create and write functional specifications

. Schedule and lead product meetings

. Develop technical alliances

. Develop system prototypes

BOOZ ALLEN HAMILTON April 2004 - Nov 2005

Senior Consultant

Booz Allen is the number four global firm in technical consulting to the

commercial and defense sectors.

. Assigned to the Air Force Satellite Control Network Contract (AFSCN)

. Developed Modeling and Simulation system designs of existing and new

networks

. Work with engineers and managers to define/refine operations

management process simulations

. Programs and simulations developed in Java, EXTEND Modeling Language

(ModL), C, C++, C#/.NET

. Top Secret Clearance

INDEPENDENT CONSULTING ENGAGEMENTS 2002 - 2004

Avaya, Inc. 2004 - 2004

Avaya is the industry leader in converged communications products over IP

. Provision, Market, and deploy VoIP Call Center Technical

Demonstration Data Center

RTP, LLC 2003 - 2004

Product Manager

RTP develops large scale integrated resort management and retail business

applications

. Developed product plan for new resort POS framework

. Researched, procured, and deployed VoIP system

. Instilled and executed product management best practices in company

XAWARE 2002 - 2003

Product Consultant

XAware provides the enterprise developer with XML Client/Server tools to

integrate disparate data systems

. Developed product and business initiatives for integrated storage

management solutions

NEOCORE 1998 through 2001

Senior Vice President XML Products

NeoCore was a provider of High Performance Native XML Database Systems.

. Orchestrated efforts of functional product delivery groups;

development, qa, documentation

. Delivered Product Plan and assisted in Architecture of Digital Pattern

Processing ( DPP ) technology

. Developed product prototypes; integrated SAP and Crystal Reports

. Developed alliances and technology partners

. Recipient of "Best Technology" and "Top 100 Fastest Moving Technology

Companies"

. Managed pursuit and acquisition of complementary technology targets

. Principal product champion; SME to customers, press, and analysts

. Drove product press and analyst programs resulting in lauds from

Gartner as best of breed

. Key role in product strategy, direction, pricing and positioning

. Researched market segments; helped plan penetration strategies

ITXC CORP. 1997 - 1998

CTO

ITXC global wholesale long distance VoIP carrier

. Led design and deployment of VoIP network

. Drove patent of secure VoIP transaction system

. Created and managed development, documentation, and quality assurance

teams responsible for operations products.

. Drove design of Digital Signal Processor ( DSP ) for accurate voice

assimilation

. Delivered software for VOIP management system and billing of voice

over IP (VoIP)

. Drove international vendor selection process for telephony services.

(SEE ADDENDUM)

. Created strategic alliances and drove international business

development for suppliers and partners

VOXWARE, INC. 1995 - 1997

Vice President Product Development

VoxWare was a provider of PC to PC VoIP Products

. Created and managed staff of 50, including software engineering,

quality assurance, and technical documentation.

. Designed award winning products for Internet Telephony with focus on

PC to PC and Chat Portals for VoIP communications.

. Developed key USP's, value propositions, and product delivery

strategies

. Led strategic international business development initiatives (SEE

ADDENDUM)

. Met with customers, press and analysts at trade shows, seminars and as

product voice with sales

. Played key funding role resulting $20 million in funding for

organization which went public in 1997.

SYMANTEC CORPORATION 1993 - 1995

Engineering Product Director

Symantec is the world leader in Internet security technology

. Presented as product voice to large enterprise customers such as Bank

of America. Collaborated with marketing on USP's, Value propositions,

press tours.

. Managed development team of 100 on and off site and offshore.

. Coordinated product life cycle for Norton Enterprise Framework, a

family of network management, storage, and security products.

. Guided architectural design for distributed security systems for

enterprise network management.

. Integrated teams and technology from Central Point and Symantec.

CENTRAL POINT SOFTWARE 1990 - 1993

Director Business Development / Engineering Manager / Architect / Software

Developer

Central Point was a leader in desktop security and management

products.

. Managed flagship product, PC Tools

. Managed Commute, a remote control product

. Managed PC Backup, a backup and recovery product

. Orchestrated organization of 175. Created and managed budget for the

product team.

. 100% delivery record on schedule commitments (Never Late).

. Collaborated with marketing and business development departments to

design and procure PRD's, USP's, messaging, marketing campaigns, press

tours, and new product features.

. Drove international and domestic complimentary product pursuit and

acquisitions (SEE ADDENDUM)

EDUCATION

BSIT 3.94 GPA University of Phoenix, 2007; Ferrum College, Liberal Arts

curriculum

ASSOCIATIONS

PMI, PDMA, IEEE Communications Society

PUBLISHED

eAI Journal, SD Times, PC World, CIO, PC Magazine

ADDENDUM: Specific international experience

1. Central Point Software - I built relationships with technology partners

in the South of England, where we bought special software components from

them. It involved traveling to their town and engaging in business

discussions with the owners, while an architect from our team worked with

their developers to ascertain the viability of the products.

2. Voxware - Because of my participation in standards bodies and because we

had a sales office in the UK with I frequently worked, I helped build

alliances between France Telecom and Voxware. Specifically, I encountered

them, introduced the company, presented the product and its value

propositions, and began working through the regulatory hurdles to allow

TeleVox (Voxware's product) to be remarketed under the telephone company's

brand. Further, I spent much time with British Telecom in their offices in

southern London discussing business strategies for the two companies.

Finally, I toured several towns in Britain meeting with small game

development companies who were interested in Voxware's products for real-

time voice chat.

3. ITXC - I sought out business partners for telephony gateways, and found

them in a company called VocalTec. During the course of the time with them,

I traveled to Herzliya and several other cities in Israel to do business

with their development and business teams. Also while there I spent time

building alliances with other companies involved in telephony products.

These companies also came to visit me in the U.S. as our deals progressed.

I also met with companies around the world in Hawaii for business

development and interoperability summits.



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