Margaret Hanna
**** ****** *****, *********, ** *8104 - 610-***-**** - *********@*****.***
Objective:
To protect the health status of low income community members by ensuring access to nutritious foods,
supplements, nutrition information, and healthcare referrals.
Professional Profile:
Goal driven with multiple years of community and clinical nutrition experience.
Proven to work independently with minimal supervision, as well as collaborating with a
productive team.
Outstanding interpersonal communicator with ability to convey and understand complex
information, build strong relationships, and develop credible rapport.
Community service enthusiast thriving to provide quality support using a variety of nutritional
assessments, and educational tools.
Education:
West Chester University, May 2015
Bachelor of Science
Major: Nutrition & Dietetics – Professional Studies
Minor: Communication Studies
GPA: 3.8
Certifications:
ServSafe Manager Certified
Employment Experience
Chester County Hospital, Dietary Clerk & Nutrition Service Aide, West Chester, PA Oct.2013-Present
• Maintain patient dietary records in a timely manner using the Soarian Clinical database system
• Assess specific dietary recommendations and restrictions for individual patients
• Interact with patients by gathering patient meal preferences, and providing dietary guidelines
• Ability to converse effectively with persons of different social and economic backgrounds
• Supervise and train new employees to uphold responsibilities for specific positions
• Organize and prepare patient meals based off ADA requisites
• Evaluate inventory for ordering, restock, or disposal of merchandise
• Formulate and arrange dietary materials, paperwork, and staff work stations
The 5 Senses, Assistant Manager, West Chester, PA Sept. 2009-April 2015
• Assist in the management of all store operations
• Generate inventory and sales production reports
• Coordinate and organize sales networking events
• Responsible for updating marketing and social media outreach
• Process and entry of data using MacPOS, Microsoft Word, and Excel
• Excellent ability to deliver product information and render sales
Starbucks Coffee Co., Partner, Whitehall, PA June 2012-Oct2013
• Collaborated with team members to increase quality and quantity of sales
• Promoted the newest foods, beverages, and merchandise using company sales tactics
• Practiced and respected company policies and legalities
• Maintained strict product preservation, expiration dates, and appearance
• Exhibited creativity and critical thinking with item marketing, publicity, and display
Amore Italian & Mediterranean Restaurant, Assistant Manager, Whitehall, PA June 2012-June 2013
• Represented leadership and appropriate conduct during difficult situations
• Responsible for the mediating staff members during work shifts and meetings
• Ensured equal opportunity for staff members relating to disbursement of tables and scheduling
• Arranged menus, layout, and necessary equipment for private/public events
• Assisted with the hiring process by supervising and training prospective employees
• Organized and monitored all restaurant financials
Alex's Restaurant, Head Waitress, Wildwood, NJ May 2008-Sept. 2010
• Responsible and accountable for all wait-staff customer service
• Experience with an array of register and cash handling systems
• Ability to multitask in a fast-paced environment
• Organized kitchen and serving staff's utilities and supplies
• Facilitated all staff responsibilities including food handling, sanitation, and maintenance
Uncle Bills Pancake House, Server, Wildwood, NJ May 2006-Sept 2007
• Performed a variety of food preparation tasks
• Responsible for cleanliness and organization of restaurant
• Ability to market and sell all menu items
• Exhibited excellent customer service
Service Experience
Diabetes Prevention Program -West Chester, PA June 2014-December 2014
Preform dietary counseling for diabetic/pre-diabetic program members
West Chester University Food Lab Assistant – West Chester, PA June 2014-October 2014
Organized kitchen supplies, storage areas, and ingredients
Camp Abilities Pancake Breakfast – West Chester, PA Oct. 2014
Assisted in the organization, planning, and hosting of event
Chester County Food Bank – West Chester/Coatesville, PA Summer 2014
Prepared, packaged, and delivered meals for low-income families
Harvested, sanitized, and transported crops for “Eat Fresh Program”
Saint Agnes Day Room – West Chester, PA Dec. 2013-March 2014
Prepared and served meals for low-income members of the community
Safe Harbor – West Chester, PA Jan. 2014
Equipped bagged lunches, and served meals to community
Heart Tracks – Coatesville, PA
Preformed health screenings and presented nutrition education Jan. 2014
Computer Skills
Microsoft Office/Excel/PowerPoint, SPSS, NDSR, CITRIX, MAC POS, Soarian Clinical Database System